I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.

Still the leading plumbers in the city of D’Ville! You can count on us to help with any emergency your having at your house or office building. Give us a call today. We offer free estimates always. We look forward to servicing all customers for this coming Summer 2018. Please add us on Facebook or contact us with any issue your having. Thank you for making us #1 in the city. We will continue to offer great service to all.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion.  Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.

Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.


I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!

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