Hello, long story. Toilet line stopped up two years ago. A company used high pressure water to clean line. Didnt work. Came back a second time with a plummer. Spouse was told that the line had collapsed, filled with rocks or tiles. Plummer then disconnected that line put in a second line, punched a hole in my tank, fed the new line in that hole. Now two years later, each heavy rain brings a strong sewer smell into the house. Found out later that there were no rocks or tiles in original line, only a large calcium build up over 25 years that had clogged the original line. I do not know if when the new line was put in, the old line was closed properly or if either line was or should be vented? I would like the original line reconnected and the newer line just removed. I plan then to repair the hole in septic tank where the new line entered with tar or concete. I need someone to fix my smelly home.
Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
Although we are a new company, our team of plumbing technicians has several years of plumbing industry experience. We only hire certified plumbers that are highly skilled and have extensive experience with all types of plumbing job and projects. We value each customer and work hard to earn your business and your trust. We want you to be 100% satisfied with our work and our products. The next time you are in the market for brand plumbing, water heaters or other water products or in need of an emergency repair, call Rhino Rooter Plumbing. We are the plumbing specialists!
We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
We called Mr. Rooter on a Thursday, due to a problem with a kitchen sink being clogged. Two employees of Mr. Rooter came out and said they were not able to remove the clog. They sent their camera through the drain and said that they believed we had a collapsed pipe. They said it would be necessary to dig up the area the pipe was under - and it would cost $4,000 (50% of it due immediately). They said they would send out workers on Friday. On Friday two servicemen came to the house and said they needed to excavate the cement In our office, located in the finished basement of our home. They jack-hammered out the entire length of our office room. Then they cut a hole in the pipe they had uncovered, and lots and lots of what they call "kitchen core" oozed out of the opening.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
Wow- see everything and moment they service about creating an RELATIONSHIP. With that means 10 STAR service. Harry replaced our water heater unit Condo in Woodland Hills. With that came best metals, piping, tightening, everything needed to pass inspection- that it did. Must share the inspector was amazed use of brass pipes areas that inspection didn't call for. This way in 10 years or so when water heater needs replacement- piping would last and of course be safe. Note Neighborhood Plumber & Rooter did the paperwork and foot work for the inspection. Note to Condo owners know your LOT number. Yes even in a Condo ! Actually serve on the HOA Executive Board forwarding his business card for the whole Complex. That's how good this Company is.....
Premier level plumbing solutions are right in your neighborhood. Bud’s Plumbing & Repair Service is your local Evansville, IN plumber specializing in full-service solutions at honest, upfront prices. In fact, we are the only plumbing company in the area offering upfront pricing. This means no surprises at the end! Want to see what your neighbors think of our services? Click here to read their reviews.
Estimating a plumbing job is best left to the professionals. However, our guides linked to throughout this article are the best first step to understanding pricing. Understanding basic plumbing is an excellent second step. Not only does this help you diagnose potential problems before they become costly ones, but itll help you understand what a plumber does.
“My kitchen sink was clogging up, so I made an appointment with Mike Counsil plumbing. Yobani and another technician came to put an auger/snake through the wall, replaced my sink pipes and also fixed a leaky shower in the master bathroom. Yobani and his team were all very professional, knowledgeable and CLEAN!! They all wore booties, brought in a carpet to lay on my kitchen floor so as not to get debris everywhere. They weren’t able to fix the kitchen sink because it was determined to be a main line issue down in the garage (not my personal condo unit) that was causing the back-flow. So they did not charge me for the snake/auger services as it did not resolve the problem. They are a bit pricier, but I could see where my extra dollars were going for their service.”
I had another lady who said she wanted to run to the grocery store to get some coffee to make for me and my guys while we were installing her new kitchen. She said she was just gonna run to the store and asked if we wouldn’t mind keeping an eye out for her one-year-old daughter who was sleeping at the time. We said fine, but she ended up not returning until four hours later. The kid was screaming her head off and we didn’t know what to do. We tried holding her. We didn’t know if she was hungry or what to feed her. She just kept crying.
“Don’t assume that every Mr. Fix-it advertising his services in the local Pennysaver or on Craigslist is a licensed plumber,” says one New York plumber. There is no national standard for issuing licenses. Some plumbers are licensed by the state, others by the counties they work in. Check with your local city hall or chamber of commerce. They should be able to direct you to the appropriate source for a list of licensed plumbers in your area.
Mr. Rooter is a locally owned & family operated plumbing company in Seattle, WA. All of our staff is highly trained and experienced to handle any and all of your plumbing, sewer and drain cleaning needs, from the friendly and helpful operators to the licensed & professional plumbers, you can count on the team at Mr. Rooter. Whether you are experiencing a residential or commercial issue, anything from a complex task of re-piping to the common toilet repair need, you can rest assured that our technicians are your local experts in getting your problem resolved right the first time. Plumbing problems? No problem. Call Mr. Rooter now for fast, friendly & professional service you can count on.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.
Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
We called Mr. Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do.
No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all! Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help. We offer a full range of plumbing services, including installation, repair or replacement.