I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
Abacus’ plumbers are also experts at sewer & pipe repairs, shower & tub repairs/installations, kitchen & bath faucet repair/installations, sink repairs/installation, plumbing inspections, water filtration, water softening, garbage disposal repair/installation, toilet repair/replacement, drain cleaning with drain camera inspections, leak detection/repair, plumbing repair/installation and back flow prevention for all Houston Texas homes & commercial business properties. Need an annual Plumbing Inspection on all your home’s plumbing systems? Ask about the Abacus CLUB. The CLUB membership will give you the peace of mind that your plumbing system is working at top efficiency. Our licensed plumbers will conduct an inspection of your home to look for and fix any potential plumbing problems.
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by… I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by Gary the technician all I could say he was very professional and gave me multiple solutions to my problem. He did solve my problem and I'm very very satisfied with his services and his company I highly recommend neighborhood plumber for any plumbing repairs. I'm especially thankful 2 Gary the technician for his services. Once again I highly recommend the company neighborhood plumber and Rooter. Read more
To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!!
My plumbing experience was to have the plumbing disconnected under the sink so the counter top and new sink could be installed. I thought the service of $115 was high, but usually if there is an additional fees, it is usually rolled into the cost of repairs or labor. This company also charged 3.75 % for putting it on a credit card, which was not mentioned until I received the invoice in the mail after paying on the phone.
We have a 110 year-old house with some original and some poorly renovated plumbing, so we need a reliable plumber, and Ben Schoy, owner and operator of Bayz Plumbing Service is the man. We have used Ben at least 5 times over the past few years, first when he was with Nachman, then Mallard, and now on his own. When he was working for others we always asked for him, but being on his own is the best. When we have had leaks, he was here within the hour or first thing the following day. He always responds. Not only does he get the job done expertly and on time, but when we needed a new fixture (sink faucet, shower system) we found that we could trust him to pick out the simplest, best looking, and reliable one on his own, a huge advantage for busy people. The previous review is right on - he is clean, neat, and completely professional, but at the same time friendly and personable. If you have a leak,chances are good that he will have replacement parts in his van, in spite of being solo. Hopefully we will never need another plumber.
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.