Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all! Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help. We offer a full range of plumbing services, including installation, repair or replacement.
We stand behind our work with a 100% guarantee. Let us help rid you of your annoying plumbing issues. Our team work fast and professional. If your unable to locate your leaky issue give us a call today. We offer free estimates and advice on what the issue could be. Other plumbers charge for trip fees or service fees just to diagnose your problem. Ours is 100% free. Our rates are affordable and fair. We also offer financing for expensive plumbing issues to help you if money is tight.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
We know that sewer jetting might not be the most glamorous household task, but in order to have clean pipes, we highly recommend sewer cleaning be done from time to time. We use a high pressure water jet at 4200 psi in a 360 degree rotation to completely remove all grease, sludge, dirt, debris, and even tree roots, from the walls of your sewer system. By doing this we can assure that your sewer lines are flowing properly.
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
After going through another company who didn't know much about residential water heaters and basically scammed us I decided to call Bayz plumbing and I wish I called them first. We called on a weekday during 6 or 7 pm and left a message and Benjamin called us back within minutes after leaving a message. I told him what our problem was with our heater (Kept having to turn the water heater off and on as the hot water kept turning off all the time and after awhile there was no hot water at all) and he helped us over the phone. Benjamin came over the next day to look at our Rheem water heater and let us know exactly what was going on and told us to call the company to order the necessary parts. As soon as the parts came in we had Benjamin come back over to install everything (my husband and I didn't want to try and attempt and possibly fail so why not hire the professional) and he did it so fast! He gave us helpful information so it wouldn't happen again. I can honestly say that Benjamin at Bayz plumbing was very helpful with useful information and knew exactly what he was talking about! I will recommend Benjamin at Bayz plumbing for their outstanding service and being very honest and not trying to rip us off unlike other companies.
Benjamin Franklin Plumbing Duncanville is the punctual plumber. We are part of a national network of conscientious, courteous, highly competent plumbing repair specialists. And while you’ll be seeing our trucks and hearing our radio ads coast-to-coast, all Benjamin Franklin Plumbing businesses are locally owned and operated by people who live in your community.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.
Master Rooter Plumbing installs reliable systems and parts. Our contractors stay current on the latest products and trends. We provide reliable recommendations, and offer special promotions to help you save on plumbing service. Schedule an appointment today for plumbing installation in Boise, Eagle, Kuna, Meridian, Nampa, Caldwell, Twin Falls & Burley, ID.
When you book a local plumber using the Handy platform for water heater installation, to unclog a toilet, or to clean out your drains, they’ll always arrive with the equipment they’ll need to do a great job. It’s in their interest as much as it’s in yours to complete every job quickly, professionally, and efficiently. That’s why when they show up, they’ll be prepared for whatever curveballs your plumbing repairs may throw at them. When you use the Handy platform to book the best local plumbers, you’ll be asked to input a few details about the plumbing repair job. Using that information, your chosen local plumbing services provider will be able to prepare in advance and ensure they bring everything they need.
Think that by calling for plumbing services you will have to clean up after the work is done? Not when you work with us! At Bud’s Plumbing & Repair Service, our uniformed plumbers arrive at your door with shoe covers and are conscious of the cleanliness of the work area. In fact, once the job is done, you won’t be able to tell we were even there! That’s how clean we leave your property. There is no mess for you to clean up, so you can get back to your normal routine without hassle.
*$200 minimum purchase required. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2018.