TLDR - My $75 American Home Warranty service turned into $200 of repairs when Gary ripped a leaky faucet from my wall and "discovered" that the pipe was misaligned. Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money. To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!! Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix" Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome. The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!! Finally, again trying to be chummy, he says that my upstairs toilet rocks a little and he would hate to see it break and spill sewage. While he can't fix it right now, he HIGHLY recommends that we get a single plumber as our go-to guy so that they can know the history of the home. Sorry Gary, you aren't going to be that guy.


We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
Water was POURING out of my backyard faucet. Turning off the water to the house was the only way to stop it. I called several other plumbers, who were too busy. Ben was able to come within 30 minutes. It was a pleasure doing business with him from start to finish. He was very knowledgeabe, courteous and professional. He explained everything thoroughly and even diagnosed another problem I didn't realize I had. Getting that fixed will prevent a much bigger problem and bill in the future. He understands and cares about the big picture, not just one issue, and not just the money. He's prompt, professional, honest, caring, kind, knowedgeable and totally worth 5 stars.
How do you know a company cares about the quality of their work? They stand behind it - that's how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"

For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. Your professional Torrance Plumber is highly trained and available to assist with your plumbing or emergency plumbing needs. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our Torrance plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
This was a great experience, guys were very fast very professional, honest and smelled good plumbers… This was a great experience, guys were very fast very professional, honest and smelled good plumbers too! They changed my entire sewer line in one day by using threnchless technology. Highly recommended. Thanks u Neighborhood Plumber and Rooter. Read more
I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. Your professional Torrance Plumber is highly trained and available to assist with your plumbing or emergency plumbing needs. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our Torrance plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.
I call them October 16 because there was water around my house and inside it went through the slab, they said it was going to be 200 so gave them my credit card information, the guy came and shut off the water from where the meter is. Then he said he was coming back the next day to see where the leakage was. October 17 he came and checked the water pressure and said we had a leakage and it was going to be 5500 to replace 65 ft of water line, but we wanted just whatever was close to the house so he said it will be 3300 for 35 ft of water line. He asked for a credit card and I told him that I was going to give him one because the one you used the day before wasnt going to have enough credit but he said I could use the one I already had because the card wasnt going to get charge. That it was only a formality for him to be able to start working the next day. So the same day I checked my credit card statement and they had charge me with 1100.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion.  Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.
When desperate times call for an experienced plumber, San Jose relies on the expertise of Gogo Rooter. From a dripping faucet to underground pipe installation, we can take care of every plumbing repair you may have. With fast plumber service and fair prices, you won’t find a better company for all your plumbing needs. We are dedicated to customer service, ensuring each job gets completed to your satisfaction and to our high standards.
I would highly recommend Steve Huffman of Steve's plumbing service to anyone who is looking for an experienced and efficient plumber. Having a home that is fixed with old plumbing. Steve quickly answered my distress call and was very thorough in his work very neat and clean. I was very impressed with his knowledge and willingness to keep me informed of what he was doing. His price was exactly to the quote. I will continue to use Steve for all my plumbing and electrical repairs and needs. Mahalo Steve!

My landlord sent this company over to the house and the plumber came in with a hand held snake. He worked on the Drain for over an hour and could not clear it. He left and we had to call another company that used a larger industrial snake. Cleared my drain in 20 minutes. I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work. Such a bummer
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Need a plumber to add to your network? There is one name in Evansville you can count on for 24/7 emergency help: Bud’s Plumbing & Repair Service! Enjoy fast turnarounds, top notch workmanship, and competitive pricing. Everything we do is transparent so there are never any surprises. Call us today at (812) 618-9638 to discuss your plumbing needs and be on your way to better indoor comfort in no time!
While you might be tempted to get out your wrench and try and fix those plumbing fixtures, plumbing can be a lot more complicated than you might think. In the wrong hands, even the simplest-seeming of plumbing repairs can quickly become something disastrous or costly. The chances are that, whatever your problem is, your local plumber has seen it before and will be able to rectify the situation, quickly and efficiently. Why run the risk of turning a simple job into a plumbing catastrophe, when you can book a cheap plumber through Handy to nip it in the bud? You won't ever have to search for "local plumbers near me" again!
This company is a complete rip-off. Called them to rod out sewer line, they charged $317 and an hour later, my basement drain had completely backed up again even worse than it was. He told me there were tree roots in the line, understandable. There are 2 big trees in my front yard. He said he was only able to cut thru a little bit and that it was draining but slowly. He recommended hydro jetting which would cost another $1005 so altogether $1300. I had a clean out installed a few years ago for $1500. How does cleaning a line with a power washer cost almost the same as digging up my front yard, tearing out a bush, and installing new pvc? Will NEVER recommend this company to anyone.
We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
As a plumbing agency serving San Francisco, we repair fixtures and hardware in homes and offices. Our repair services cover sinks, bathtubs, showers and toilets in residential as well as commercial facilities. Whether there’s a need to seal a crack in a basin or adjust the ballcock in a toilet tank, we are capable of getting the job done properly. Our plumbers also provide extended warranties on any parts and labor in the plumbing repair services. Water heaters can be expensive to replace, so count on us to fix minor and major problems in tank less unit.
There are few things worse than waiting for a local plumber after being given an 8 hour time window, while your sink is spouting water all over the carpet or your toilet is overflowing. Using the Handy platform, you can arrange an exact time for your plumber to arrive, which means you don’t have to take an entire day off of work to sit around and wait for them. The plumbers on the Handy platform have seen it all and they have the ratings and reviews to prove it.  We’ll match the details of your job with a reliable plumber in your area before you know it.
Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more

One of the most common plumbing problems is clogged drains. If your drains and pipes are obstructed, your plumbing and septic system cannot operate effectively. Our Lake County drain cleaning contractors can help you with this frustrating issue. We use the most advanced techniques and equipment in order to completely remove the obstruction from your system. After our drain cleaning services, your plumbing fixtures and appliances will operate in the best possible manner.
Drain cleaning Clogged drains are the last thing your home needs and they don’t always make for the most successful DIY projects.  If you happen to get a clog that you can’t tackle on your own, let Master Rooter Plumbing tackle the job for you.  Whether it is a slow running drain, sewer smells coming from the bathtub, or something that should not be flushed making a trip down the toilet, battling clogged drains is one thing you don’t have to do!  Let Master Rooter provide our premier service and help give you one less stress to worry about! [/one_half_last] Jetting After years of continued usage your plumbing is bound to become blocked with grease, sediment, and other sludge.  The safest way to ensure a clean system is to “flush the pipes” with a high-pressure jetting treatment.  Using state-of-the-art technology, the team at Master Rooter Plumbing can use high pressure water jets to knock out sludge build-up and keep your sewer lines and pipes running smoothly. [/one_half_last] Sewer camera/videos Inspecting a new home before buying or remodeling? Checking to see if your septic system is still running smoothly? Lost a valuable item down the drain? These are many of the reasons why you may need your to take a close and personal view of your sewer or drains with our plumbing video equipment.  Master Rooter Plumbing’s plumbing video inspection equipment is a non-invasive and efficient way of nipping potential sewer, septic, and drain problems in the bud and insuring your plumbing systems are running smoothly. Toilet/sink repair and replacement Chipped and cracked porcelain or ceramic toilets and sinks aren’t just physically unappealing, they open up the chance for leaks and water damage to your home. Let the highly-trained team at Master Rooter Plumbing expertly repair your sink or toilet and prevent your home from getting further damage. Or maybe you are interested in replacing your toilet or sink, whether time has taken its toll or you’re just interested in giving your bathroom a new, modern look, you can trust Master Rooter plumbing to masterfully swap out your toilet or sink. Water service repair As your home gets older, so does your home’s connection to a main water line.  Over time, your home’s connection to an external water source can leak or break due to extreme temperatures, corrosion, the natural shifting of soil, or simply natural aging.  If you are experiencing an unnaturally soggy lawn, water discoloration, or a severe drop in water pressure, your home may be in need of Master Rooter Plumbing’s water service repair.  Our expert team can pinpoint breaks in your water line and repair the damage, allowing your home to once again have access to clean water. Sump repair and replacement Sump pumps are a crucial means of protecting your home from flooding and basement damage.  A sump pump is designed to ensure that water drains away from your home’s foundation and if it fails you open your home up to the potentially disastrous results.  At Master Rooter Plumbing, our highly-trained technicians are skilled in repairing your sump pumps to get them back into fighting shape, or replacing those that have given up the ghost.  Your home’s sump pump is your first line of defense against flood damage, don’t let your home be unprotected. Water heater service and repairs No one wants to wake up to a cold shower and it is Master Rooter Plumbing’s goal to make sure your day starts off right. Whether your home has a conventional water heater, a tankless water heater or hybrid heat pump system, our team of plumbers are available 24-7 to repair your water heater and make make sure you never have to worry about cold showers again. Trust Master Rooter Plumbing’s team to service and repair your water heater today!  Toilet leaks/runs A leaky toilet is the last thing anyone wants. If it’s the hassle (and higher utility cost) of water constantly running in a toilet’s tank, or water leaking out of the toilet’s base causing water damage, Master Rooter Plumbing are your experts for the job!  We offer 24-7 emergency repair to help solve your leaky toilet problems, so whether it is water damage or higher water costs, let Master Rooter Plumbing be your solution. Lavatory/ bathroom upgrades and remodel Is your home in need of a updated bathroom? Then let the team at Master Rooter Plumbing provide our stellar bathroom remodel service. Our years of bathroom remodeling experience allow us to safely avoid all of the common pitfalls that homeowners can fall into when remodeling on their own. We can both recommend the best possible fixtures for your bathroom or lavatory as well as install them with minimal disruption to your everyday home life.  Kitchen upgrades and remodel Ready to upgrade your kitchen to a whole new level?  Master Rooter Plumbing knows all of the ins and outs of ensuring your home has the best possible kitchen it deserves. Our trained technicians are no strangers when it comes to kitchen remodeling and can help you choose and recommend the best possible finishes and fixtures for the kitchen of your dreams. If your kitchen remodeling job becomes too big for just your hands, let Master Rooter Plumbing help by calling 720-434-3406. Kitchen, lavatory faucet repairs and upgrades The drip, drip, drip or a leaky faucet has become a symbol of all things annoying but it’s not the only problem that can happen to your bathroom or kitchen faucet.  That drip can eventually lead to a faucet that won’t stop running, or worse yet, a faucet that won’t turn on at all. Whether it’s just a drip or something more serious, Master Rooter Plumbing is up to the task to help solve your leaky faucet problems! Call us 24-7 at 720-434-3406 to help you with your minor dripping annoyances or full-blown faucet emergencies. Main line service The main water line to your house is the source of clean, fresh water to your entire home and ensuring that it is corrosion free, damage free, and blockage free is incredibly important.  The technicians at Master Rooter Plumbing have access to some of the most state-of-the-art technology to investigate just what exactly can be effecting your main water line.  We eliminate the guesswork and can quickly diagnose whatever issues could be disrupting the flow of water into your home.  If you are experiencing a disruption or service, a drop in water pressure or discolored water, call the team at Master Rooter Plumbing 24-7 to get your clean water back on track. Tankless water heaters Whereas a traditional water heater will collect water and heat it for future use, tankless water heaters heat water directly without the need of a tank, basically making them the “on-demand” version of water heaters.  While not the best option if you plan on doing things like simultaneously taking a shower while washing clothes, they generally are a more cost-effective water-heating option for most homes. At Master Rooter Plumbing, we are experts in all things tankless water heating.  If your tankless water heater experiences any issues or simply needs routine maintenance, call our team of expert plumbing technicians. Underground repairs The biggest issue with sewer and plumbing lines is that they are hidden from the naked eye.  Buried underground the last thing you want to do is blindly dig around your yard with a shovel trying to identify the source of a leak.  At Master Rooter Plumbing, our team of technicians can use our years or experience and state-of-the-art equipment to non-invasively identify where your damage is coming from so that it can be addressed effectively and quickly. Excavation Plumbing and sewer systems are amazing conveniences and by hiding pipes underground, these amazing systems are able to do their jobs without making your home’s yard look less appealing.  The downside however is that if one of these systems becomes damaged do to corrosion, the soil shifting, or just simply because of time, there is not way to repair or service them without excavating the ground to locate them damage.  At Master Rooter Plumbing, we are highly trained in locating breaks and damage before we even begin the process of excavation. And whether it’s something that can be addressed simply with shovels, or maybe something requiring larger equipment, we strive to effect the overall look of your yard as little as possible.  So call Master Rooter Plumbing today if you are in need of excavation services! Let us be your “go to” Plumber in Denver. If you’re experiencing difficulty with your plumbing system, or you want to avoid one altogether, contact or call Master Rooter today for an estimate!

TLDR - My $75 American Home Warranty service turned into $200 of repairs when Gary ripped a leaky faucet from my wall and "discovered" that the pipe was misaligned. Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money. To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!! Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix" Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome. The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!! Finally, again trying to be chummy, he says that my upstairs toilet rocks a little and he would hate to see it break and spill sewage. While he can't fix it right now, he HIGHLY recommends that we get a single plumber as our go-to guy so that they can know the history of the home. Sorry Gary, you aren't going to be that guy.
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time

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