My wife and I recently moved into our first home that we have bought. The sink in the kitchen had been slow to drain and got clogged after a month. I tried to get help from a local Renton plumber (he who shall not be named) and he was garbage. Mr. Rooter easily unclogged my kitchen sink line that was backing up into my tub. This was such a source of anxiety for a week or so. Nate Cervantes was the technician. He was courteous, knowledgeable, and worked clean. He even cleaned up some of the mess the previous guy made a week before. $607 to use a snake with a water jet tip to dislodge all the gunk from the previous resident (and the remaining few straws we placed on the camel's back.) I cook every night, so this was super important and nerve wracking to me. It was a lottle pricey, but worth it to me. The last guy failed to unclog the pipes and suggested a $1400 repipe, and that didn't include having to close the wall back up. That was after 30 minutes of getting nowhere. Nate is a gem and deserves a raise. Thank you so much!
Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome.
I had 207 Plumbing come to fix a leak in my ceiling. It's a terrible, terrible company to do business with. He came and fixed a broken pipe in the ceiling, and I asked him to check the rest of the pipe to make sure that nothing else was broken, he said everything was OK and charged me $219.00 for 45 minutes and left. Never cleaned up his mess. I went to clean up the mess after he left and found there was more damage to the pipe. I called him to come back, which he did. He looked at the water coming down from the ceiling, into a light fixture and said he had another job to go to and couldn't come back until next week. He also wanted to charge me $350.00 to come back. I told him that was too much and he said he would make an exception and only charge me $219.00. Now I have major damage done to the ceiling, the light fixture and the floor. All of this could have been prevented if he had stayed and fixed the problem. I will NOT hire him again.
This is my first yelp review ever and my second one will be for American Home Sheild (AHS). AHS assigned Neighborhood Plumbing to fix my faucets in my kitchen and bathroom. Without even looking at the faucets the technician said problem was something else. They try to oversell you the work and leave a big mess for you to clean up. Made my faucets worst and when I tried to go thru AHS to have them come and fix the problem they both said they will not do it. SAVE YOUR $S AND DON'T USE Neighborhood Plumber & Rooter and AHS.
The plumber sent to service our water heater and our toilet that had a clog and was running water helped us out immensely. They even got the remodeling job done for the plumbing in my mom's house. It was as simple as leaving a message to their hotline and the service was scheduled right away. We had an easy time communicating our concerns with SG1 Plumber and their quick response lead to action. My parents didn't need to wait that long to have their problematic plumbing fixed.
I have used ACE PLUMBING for years to service my properties. Most recently I used them for an emergency at 2 o’clock in the morning. They were at my doorstep in 30 minutes from placing the call! The owner, Jonathan, is super involved in the operations and supervised a larger project I did last fall. For every day that they were on the project I received a call from Jonathan updating me on the status of the job. I consider ACE PLUMBING to be one of San Francisco’s finest small businesses! Highly …
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There are few things worse than waiting for a local plumber after being given an 8 hour time window, while your sink is spouting water all over the carpet or your toilet is overflowing. Using the Handy platform, you can arrange an exact time for your plumber to arrive, which means you don’t have to take an entire day off of work to sit around and wait for them. The plumbers on the Handy platform have seen it all and they have the ratings and reviews to prove it. We’ll match the details of your job with a reliable plumber in your area before you know it.
7/30/2018 This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different… This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different franchise than Mr. Rooter in Western Washington. They are a separate company from us and not affiliated with our company outside of the name. We have referred his concerns to the correct franchise and they will be contacting the customer. Read more
Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money.
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.