We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.  
I called John, of JD’s Plumbing on a Saturday afternoon, after the hot-water pipe under the bathroom sink blew-out. John was able to contact his tech, Jimmy, who came right out, at the end of his day and fixed the pipe just in time for our guests to arrive and for Jimmy to get to his grandfather’s birthday dinner! He did not have to come out – his...
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.
Mr. Rooter is a locally owned & family operated plumbing company in Seattle, WA. All of our staff is highly trained and experienced to handle any and all of your plumbing, sewer and drain cleaning needs, from the friendly and helpful operators to the licensed & professional plumbers, you can count on the team at Mr. Rooter. Whether you are experiencing a residential or commercial issue, anything from a complex task of re-piping to the common toilet repair need, you can rest assured that our technicians are your local experts in getting your problem resolved right the first time. Plumbing problems? No problem. Call Mr. Rooter now for fast, friendly & professional service you can count on.
Drain cleaning Clogged drains are the last thing your home needs and they don’t always make for the most successful DIY projects.  If you happen to get a clog that you can’t tackle on your own, let Master Rooter Plumbing tackle the job for you.  Whether it is a slow running drain, sewer smells coming from the bathtub, or something that should not be flushed making a trip down the toilet, battling clogged drains is one thing you don’t have to do!  Let Master Rooter provide our premier service and help give you one less stress to worry about! [/one_half_last] Jetting After years of continued usage your plumbing is bound to become blocked with grease, sediment, and other sludge.  The safest way to ensure a clean system is to “flush the pipes” with a high-pressure jetting treatment.  Using state-of-the-art technology, the team at Master Rooter Plumbing can use high pressure water jets to knock out sludge build-up and keep your sewer lines and pipes running smoothly. [/one_half_last] Sewer camera/videos Inspecting a new home before buying or remodeling? Checking to see if your septic system is still running smoothly? Lost a valuable item down the drain? These are many of the reasons why you may need your to take a close and personal view of your sewer or drains with our plumbing video equipment.  Master Rooter Plumbing’s plumbing video inspection equipment is a non-invasive and efficient way of nipping potential sewer, septic, and drain problems in the bud and insuring your plumbing systems are running smoothly. Toilet/sink repair and replacement Chipped and cracked porcelain or ceramic toilets and sinks aren’t just physically unappealing, they open up the chance for leaks and water damage to your home. Let the highly-trained team at Master Rooter Plumbing expertly repair your sink or toilet and prevent your home from getting further damage. Or maybe you are interested in replacing your toilet or sink, whether time has taken its toll or you’re just interested in giving your bathroom a new, modern look, you can trust Master Rooter plumbing to masterfully swap out your toilet or sink. Water service repair As your home gets older, so does your home’s connection to a main water line.  Over time, your home’s connection to an external water source can leak or break due to extreme temperatures, corrosion, the natural shifting of soil, or simply natural aging.  If you are experiencing an unnaturally soggy lawn, water discoloration, or a severe drop in water pressure, your home may be in need of Master Rooter Plumbing’s water service repair.  Our expert team can pinpoint breaks in your water line and repair the damage, allowing your home to once again have access to clean water. Sump repair and replacement Sump pumps are a crucial means of protecting your home from flooding and basement damage.  A sump pump is designed to ensure that water drains away from your home’s foundation and if it fails you open your home up to the potentially disastrous results.  At Master Rooter Plumbing, our highly-trained technicians are skilled in repairing your sump pumps to get them back into fighting shape, or replacing those that have given up the ghost.  Your home’s sump pump is your first line of defense against flood damage, don’t let your home be unprotected. Water heater service and repairs No one wants to wake up to a cold shower and it is Master Rooter Plumbing’s goal to make sure your day starts off right. Whether your home has a conventional water heater, a tankless water heater or hybrid heat pump system, our team of plumbers are available 24-7 to repair your water heater and make make sure you never have to worry about cold showers again. Trust Master Rooter Plumbing’s team to service and repair your water heater today!  Toilet leaks/runs A leaky toilet is the last thing anyone wants. If it’s the hassle (and higher utility cost) of water constantly running in a toilet’s tank, or water leaking out of the toilet’s base causing water damage, Master Rooter Plumbing are your experts for the job!  We offer 24-7 emergency repair to help solve your leaky toilet problems, so whether it is water damage or higher water costs, let Master Rooter Plumbing be your solution. Lavatory/ bathroom upgrades and remodel Is your home in need of a updated bathroom? Then let the team at Master Rooter Plumbing provide our stellar bathroom remodel service. Our years of bathroom remodeling experience allow us to safely avoid all of the common pitfalls that homeowners can fall into when remodeling on their own. We can both recommend the best possible fixtures for your bathroom or lavatory as well as install them with minimal disruption to your everyday home life.  Kitchen upgrades and remodel Ready to upgrade your kitchen to a whole new level?  Master Rooter Plumbing knows all of the ins and outs of ensuring your home has the best possible kitchen it deserves. Our trained technicians are no strangers when it comes to kitchen remodeling and can help you choose and recommend the best possible finishes and fixtures for the kitchen of your dreams. If your kitchen remodeling job becomes too big for just your hands, let Master Rooter Plumbing help by calling 720-434-3406. Kitchen, lavatory faucet repairs and upgrades The drip, drip, drip or a leaky faucet has become a symbol of all things annoying but it’s not the only problem that can happen to your bathroom or kitchen faucet.  That drip can eventually lead to a faucet that won’t stop running, or worse yet, a faucet that won’t turn on at all. Whether it’s just a drip or something more serious, Master Rooter Plumbing is up to the task to help solve your leaky faucet problems! Call us 24-7 at 720-434-3406 to help you with your minor dripping annoyances or full-blown faucet emergencies. Main line service The main water line to your house is the source of clean, fresh water to your entire home and ensuring that it is corrosion free, damage free, and blockage free is incredibly important.  The technicians at Master Rooter Plumbing have access to some of the most state-of-the-art technology to investigate just what exactly can be effecting your main water line.  We eliminate the guesswork and can quickly diagnose whatever issues could be disrupting the flow of water into your home.  If you are experiencing a disruption or service, a drop in water pressure or discolored water, call the team at Master Rooter Plumbing 24-7 to get your clean water back on track. Tankless water heaters Whereas a traditional water heater will collect water and heat it for future use, tankless water heaters heat water directly without the need of a tank, basically making them the “on-demand” version of water heaters.  While not the best option if you plan on doing things like simultaneously taking a shower while washing clothes, they generally are a more cost-effective water-heating option for most homes. At Master Rooter Plumbing, we are experts in all things tankless water heating.  If your tankless water heater experiences any issues or simply needs routine maintenance, call our team of expert plumbing technicians. Underground repairs The biggest issue with sewer and plumbing lines is that they are hidden from the naked eye.  Buried underground the last thing you want to do is blindly dig around your yard with a shovel trying to identify the source of a leak.  At Master Rooter Plumbing, our team of technicians can use our years or experience and state-of-the-art equipment to non-invasively identify where your damage is coming from so that it can be addressed effectively and quickly. Excavation Plumbing and sewer systems are amazing conveniences and by hiding pipes underground, these amazing systems are able to do their jobs without making your home’s yard look less appealing.  The downside however is that if one of these systems becomes damaged do to corrosion, the soil shifting, or just simply because of time, there is not way to repair or service them without excavating the ground to locate them damage.  At Master Rooter Plumbing, we are highly trained in locating breaks and damage before we even begin the process of excavation. And whether it’s something that can be addressed simply with shovels, or maybe something requiring larger equipment, we strive to effect the overall look of your yard as little as possible.  So call Master Rooter Plumbing today if you are in need of excavation services! Let us be your “go to” Plumber in Denver. If you’re experiencing difficulty with your plumbing system, or you want to avoid one altogether, contact or call Master Rooter today for an estimate!

We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati. M Effat
A few years ago I had a problem in one of my rental properties sewer line and Neighborhood Plumber was quick, responsive, and affordable. From start to finish they were responsible, thorough, friendly, quick to diagnose the problem, and Harry helped me to understand what had happened and what needed to be done-and they were able to fix it the first time around. I have since used them for all my residence & business plumbing needs for small & large projects and every time their service is SUPERB. Friendly team, affordable, quick, knowledgeable, and trustworthy. Neighborhood Plumber & Rooter is great. I recommend them highly and am certain you will be as pleased as I was!

For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.
Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.
They were called in by American Home Shield, and they wouldn't come for 2 day.  When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair.  We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)
I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning.  Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work.  Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated.
Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.
I thought that my sump pump had ended its life and needed to be replaced. The contractor I found through Home Adviser came out the following day and arrived reasonably promptly.  The technician tested the pump and it wasn't responding. He then checked the  breaker panel and all seemed well. However he checked to see if power was reaching the outlet, it wasn't so he tripped some breakers and reset them and the power to my pump came on and the pump works so a replacement wasn't necessary. He charged $75.00 which I think was reasonable for a call-out fee and time spent.
That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.
My water heater thermostat pilot kept going out. After Gary replaced it with a new one, it continued to go out. Gary kept calling to check and came over a few times until he could figure out what the problem was. Happy to report, my water heater finally continues to work. Gary also called a week later to check that it was still working. I recommend Neighborhood Plumber.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge.  This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained.  Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement.  That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets.  My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.

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