They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes. Then I showed him both clean traps, And again I am removing a little bit a rock from around the clean traps outside. I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
Rooter Plumbing Company
I would highly recommend Steve Huffman of Steve's plumbing service to anyone who is looking for an experienced and efficient plumber. Having a home that is fixed with old plumbing. Steve quickly answered my distress call and was very thorough in his work very neat and clean. I was very impressed with his knowledge and willingness to keep me informed of what he was doing. His price was exactly to the quote. I will continue to use Steve for all my plumbing and electrical repairs and needs. Mahalo Steve!
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
When a plumbing emergency happens, a plumber must be contacted immediately to help sort of the problem. A plumber who goes to a house that has a major water leak can turn off the water to help stop the home from being damaged further. This gives the homeowner a chance to begin cleaning up while the plumber gets to work handling the leak and getting the water turned back on. Any time when the home is being flooded, it is best for an emergency plumber to be called immediately.
"Called the shop and tried to set up an appointment as soon as I could. The customer service rep said she would put me on the list in case someone became available that day. Dan showed up later that day. Listened to my long story and explained what he was going to do in detail. Was up front and honest with his evaluation, I felt. Kept the work area clean and professional. Did not mind me asking questions. Took time to analyze and suggested preventative maintenance tips. Would recommend M.D.."
This is my first yelp review ever and my second one will be for American Home Sheild (AHS). AHS assigned Neighborhood Plumbing to fix my faucets in my kitchen and bathroom. Without even looking at the faucets the technician said problem was something else. They try to oversell you the work and leave a big mess for you to clean up. Made my faucets worst and when I tried to go thru AHS to have them come and fix the problem they both said they will not do it. SAVE YOUR $S AND DON'T USE Neighborhood Plumber & Rooter and AHS.
Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
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