We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
Wow- see everything and moment they service about creating an RELATIONSHIP. With that means 10 STAR service. Harry replaced our water heater unit Condo in Woodland Hills. With that came best metals, piping, tightening, everything needed to pass inspection- that it did. Must share the inspector was amazed use of brass pipes areas that inspection didn't call for. This way in 10 years or so when water heater needs replacement- piping would last and of course be safe. Note Neighborhood Plumber & Rooter did the paperwork and foot work for the inspection. Note to Condo owners know your LOT number. Yes even in a Condo ! Actually serve on the HOA Executive Board forwarding his business card for the whole Complex. That's how good this Company is.....
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Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
Our plumbing repair services are second to none. Custom plumbing repair and other plumbing repair projects require skill, expertise, and experience, and our licensed plumber repair techs have all three. For leaking pipe inspections, plumbing system maintenance, and all kinds of Utah plumbing repairs, Any Hour Services is the only call you need to make. For more Utah plumbing repair information or FAST, FRIENDLY PLUMBER REPAIR SERVICES, please give us a call!
Steve Huffman of Steve's Plumbing Service has made more than one service call to my house. Each time I have been more than pleased with his job. He responds relatively soon to a call. He is a fast and neat worker, at the same time a very efficient and neat worker. He never leaves a mess but cleans up thoroughly when the job is finished. His prices are very reasonable. I do not hesitate to recommend him to my family and close friends.
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.