They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.
Most plumbers wont mess with the septic tank. We deal mostly with components inside the house. Did you have a vent pipe in the yard (often looks like a candy cane made of PVC) before the repair but not after? If all he did was replace the line it shouldn't cause a smell inside the house. All plumbing fixtures inside the house should have properly functioning traps. Those traps would create and maintain a water seal against the sewer gases. You should have at least one vent through the roof to equalize pressures within the drainage system. This prevents positive pressures within the system (caused by fixtures discharging into the lines, ie toilet flush) from pushing gas out through the traps, and negative pressures (the waste in line will pull air behind it like your finger over the end of a straw) from sucking water out of the traps.
Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome.
Mr. Mohammad Bagheri from Mr. Rooter stopped by to assist in replacing a bunch of old valves around the unit. He had a fantastic attitude and was courteous and worked fast alongside his partner. I greatly appreciated him breaking down the cost for each individual part to ensure I knew what I was paying for, and walking me through the areas of work to inspect their workmanship.
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Wow- see everything and moment they service about creating an RELATIONSHIP. With that means 10 STAR service. Harry replaced our water heater unit Condo in Woodland Hills. With that came best metals, piping, tightening, everything needed to pass inspection- that it did. Must share the inspector was amazed use of brass pipes areas that inspection didn't call for. This way in 10 years or so when water heater needs replacement- piping would last and of course be safe. Note Neighborhood Plumber & Rooter did the paperwork and foot work for the inspection. Note to Condo owners know your LOT number. Yes even in a Condo ! Actually serve on the HOA Executive Board forwarding his business card for the whole Complex. That's how good this Company is.....
In order for you and your family to enjoy your home to the utmost, it is vitally important for you to have a fully functional and reliable plumbing system. All commercial properties are also totally dependent on adequate plumbing. At Rocket Rooter Plumbing, LLC, our Lake County drain cleaning company is here to help both commercial and residential property owners with their need for professional drain cleaning and septic tank pumping.
This is a rip-off company! I called them because my sewer pipe from my house was clogged and running slowly. When I called I asked what their rates were and was told that I would be given a price on-site at no cost. Okay, so when the guy arrives without even looking at the problem he said it would cost between $2 and 3 thousand. I told him to get back into his truck and leave. Then he said he could do it for $1800. Again I told him to leave, he then said he could do it for $1000 because he wanted to have a good business relationship with us. I went to Home Depot and rented an industrial powered drain cleaner (snake) for $50 and fix the problem within an hour.
 CON'T FROM COMMENTS EARLIER.  However,  the  installation took less than 3/4/ hour and was a basic regulator with no other function.  Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access.    Given that, it seems that $300 for less that  an hours worth of on site work,  company says it does not include commute time in its prices, is a little high.  While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances.  Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high.  Maybe I am wrong since I have not used their services for years and  am not knowledgeable of the costs of equipment and professional labor today.  
When desperate times call for an experienced plumber, San Jose relies on the expertise of Gogo Rooter. From a dripping faucet to underground pipe installation, we can take care of every plumbing repair you may have. With fast plumber service and fair prices, you won’t find a better company for all your plumbing needs. We are dedicated to customer service, ensuring each job gets completed to your satisfaction and to our high standards.

Local plumbers on the Handy platform have experience in fixing all the common (and uncommon) plumbing problems that plague homes. Whether you’ve got a water heater leaking, a clogged toilet, or a blocked drain, chances are that your plumber will have seen and dealt with a similar job before. When you use the Handy app or website, you’ll be connected to experienced plumbers who’ll know exactly what to do, no matter how big or small the job might be.

Drain issues are common in the Denver area, but we can put a stop to your problems quickly. We offer a variety of drain services that not only fix current problems but prevent future issues. Our state-of-the-art video inspection service allows us to identify issues quickly, and then we come up with the best plan for your needs. We quickly clean drains, repair sewer lines, and more. Your water will drain freely once we finish the job.

Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
Whether your home needs a simple plumbing repair, sewer line repair, clogged toilet repair, or complete plumbing installation services, we have the expertise and knowledge to get the job done right. Our reliable 24/7 emergency service means that a friendly plumbing technician will visit your home and help you quickly. A regularly scheduled maintenance service from Peterman Heating, Cooling & Plumbing, Inc. can help keep your home’s plumbing system running smooth to help avoid expensive future repairs.
Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome.
Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.

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