They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
When something goes wrong with your plumbing system, speed is essential. The faster you address the problem, the better off you and your wallet will be. Water can quickly cause thousands of dollars in damage. Leaks can soak floors, ceilings and foundations, causing rot and mold that may make your home uninhabitable. Get a direct quote from a professional plumber.  Continue Reading
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount.
Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
This is a rip-off company! I called them because my sewer pipe from my house was clogged and running slowly. When I called I asked what their rates were and was told that I would be given a price on-site at no cost. Okay, so when the guy arrives without even looking at the problem he said it would cost between $2 and 3 thousand. I told him to get back into his truck and leave. Then he said he could do it for $1800. Again I told him to leave, he then said he could do it for $1000 because he wanted to have a good business relationship with us. I went to Home Depot and rented an industrial powered drain cleaner (snake) for $50 and fix the problem within an hour.
Sometimes, a repair job isn’t quite enough. When this happens, we offer expert plumbing installation services from our professional plumbing contractors. We strive to offer customers high-quality water heater installation service, water heater replacement, home water filtration installation, and more. We always suggest the most cost-effective repair or installation options to make sure that our solution meets your needs and your budget.
I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.
My Mom is in her eightys. I called a plumber in Aug 2012, replaced the McDonnell/Miller LWCO low water cut off 47/2 $675.. Same plumber was called Jan 8,2013 back. He trouble shoot the problem and replaced the same unit, yet I still have the problem. After the heat come on for about 15 mins/ goes off.the pipes connecting to the MM LOCO the vibrating starts, shakes, and makes a loud noise. The boiler is steam, I know it's old. Do I call the same plumber or call someone differently?
My plumbing experience was  to have the plumbing  disconnected under the sink so the counter top and new sink could be installed.  I thought the service  of $115 was high, but usually if there is an additional fees, it is usually rolled into the cost of repairs or labor.  This company also charged 3.75 % for putting it on a credit card, which was not mentioned until I received the invoice in the mail after paying on the phone.
It was a bad experience with Mr. Rooter Plumbing of Las Vegas. Over the phone, I was quoted $79 to fix a clogged kitchen sink. The plumber was scheduled to arrive between 3-5pm so I took off work two hours early. Kenneth arrived at the door at 4:30pm and the price switched to $225 which was a total rip off. I told the plumber I was not happy but he didn't seem to care. He said "go ahead and write a bad review" so here it is. Needless to say I will never use nor recommend Mr. Rooter.

I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!

Some of the areas that we focus on include offers services in home plumbing needs where if you will be able to repair and remodel your home in Atlanta or suburban Atlanta, we offer you service in all these areas. From sink and faucet repair and replacement, depending on if you are looking for a new look or if you are looking to fix an existing a problem where your sink and faucet is leaking, we can help. We also specialize in toilet repair and replacement, as water-efficient toilets are beneficial to everyone and the environment.
For the past 30+ years, BEST Plumbing Service of Cincinnati has served the area by providing the highest quality plumbing repairs and installations throughout the entire area. Our Cincinnati plumbing company, based in Loveland, takes pride in being a family-owned and locally-operated business. Whether your sewer lines, water lines, faucets, drains or toilets need servicing, our team is equipped with the best knowledge and experience to get the issues fixed fast and quick. Our licensed and experienced plumbers are always on standby when duty calls.
When you book an affordable plumber, whether it's to fix a broken boiler or to unclog a drain, you want to know they're skilled enough for the task at hand. Nothing is worse than sending an amateur with a wrench to look at your pipes. Odds are, there will be more damage than when they started. All plumbers on the Handy platform are vetted, verified, and background checked way before they arrive at your home, so you can be sure that they're the right person for the job. 

We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).


Benjamin is the best!  Our water heater just up and quit last week; after a quick Yelp! search we saw he was based in our town of Hercules, and he had a 5-star rating.  We now know why.  After a quick consult, he determined our heater was on warranty and advised us how to deal with the manufacturer for a free part replacement.  The part arrived a day later and we scheduled the repair, which took less than an hour.  The entire team at Bayz plumbing was courteous, professional, and on-time to the minute. The bill was exactly what they quoted us originally and everything is working great.  We can't recommend this crew enough for residential plumbing matters.
"After calling Denise, Dan C. arrived within 30 min. (by 9:15 PM), diagnosed the problem and called Sean C., who arrived 30 min. I have dealt with Denise & Dan in the past. Sean, has the same attributes to address and complete the problems at hand. I dealt with Jason & Kevin, also. Your people have what it takes to address the plumbing Issues and do quality work, promptly. V.V. looks forward to you handing our Plumbing issues. A satisfied customer. Michael Lawlor, treasurer V.V. Condo Assn. Again, I want to stress their teamwork from Denise thru Dan, Kevin, and Sean."
 CON'T FROM COMMENTS EARLIER.  However,  the  installation took less than 3/4/ hour and was a basic regulator with no other function.  Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access.    Given that, it seems that $300 for less that  an hours worth of on site work,  company says it does not include commute time in its prices, is a little high.  While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances.  Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high.  Maybe I am wrong since I have not used their services for years and  am not knowledgeable of the costs of equipment and professional labor today.  
They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time

Rooter Plumbing Company

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