"Called the shop and tried to set up an appointment as soon as I could. The customer service rep said she would put me on the list in case someone became available that day. Dan showed up later that day. Listened to my long story and explained what he was going to do in detail. Was up front and honest with his evaluation, I felt. Kept the work area clean and professional. Did not mind me asking questions. Took time to analyze and suggested preventative maintenance tips. Would recommend M.D.."
I called BL Plumbing when a small leak started coming out of my shower. They responded quickly and Billy arrived in the afternoon. He diagnosed the problem and proposed a solution including cost. I approved and he went straight to work. Within the hour, the problem was resolved. Billy recommended work that was needed to reduce water pressure for the entire house. I approved the work including cost and Billy had that problem fixed quickly and efficiently. A small leak in the pipe below the shower led to a much needed home improvement. As we finished, Billy and I discussed potential future work and issues regarding maintenance concerning the overall projects completed that day. The entire process was a very positive experience.
Benjamin is the best! Our water heater just up and quit last week; after a quick Yelp! search we saw he was based in our town of Hercules, and he had a 5-star rating. We now know why. After a quick consult, he determined our heater was on warranty and advised us how to deal with the manufacturer for a free part replacement. The part arrived a day later and we scheduled the repair, which took less than an hour. The entire team at Bayz plumbing was courteous, professional, and on-time to the minute. The bill was exactly what they quoted us originally and everything is working great. We can't recommend this crew enough for residential plumbing matters.
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!
This was a great experience, guys were very fast very professional, honest and smelled good plumbers… This was a great experience, guys were very fast very professional, honest and smelled good plumbers too! They changed my entire sewer line in one day by using threnchless technology. Highly recommended. Thanks u Neighborhood Plumber and Rooter. Read more
The Handy customer service team is online 24 hours a day, 7 days a week. If you have any concerns either before, during, or after your job, someone will be in contact with you to help make things right. No matter how big or small your job is, we’re confident that you’ll be satisfied by the affordable plumbers on the Handy platform. When you book local plumbing services through Handy, you’re in charge of when the work gets done. And should your situation change, you can always cancel or reschedule your appointment with at least to 24 hours’ notice.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
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