I would highly recommend Steve Huffman of Steve's plumbing service to anyone who is looking for an experienced and efficient plumber. Having a home that is fixed with old plumbing. Steve quickly answered my distress call and was very thorough in his work very neat and clean. I was very impressed with his knowledge and willingness to keep me informed of what he was doing. His price was exactly to the quote. I will continue to use Steve for all my plumbing and electrical repairs and needs. Mahalo Steve!
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.
Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.
Hello. You're making great decisions today. well done! I arrive with the product instructions downloaded, read and ready with a tool kit custom fit for your needs. Your accurate description prepares us for success! Contact me with any details or info you like. I strive for careful, clean work and great communication with you so I understand your vision and ultimate goal. See you soon! Philip
A plumber’s reputation depends on your satisfaction. As a result, any plumbing service professionals you book through Handy will take their responsibility to you very seriously. They will want to turn up on time, bring the right equipment and get the job done as professionally as possible. That way, they know you’ll leave them a good review and they’ll get more work! To give you further peace of mind, every plumbing repair done on the Handy platform is backed by the Handy Happiness Guarantee. This means that, in the unlikely event that you’re unsatisfied, Handy will work hard to make things right.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.