We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
This is a rip-off company! I called them because my sewer pipe from my house was clogged and running slowly. When I called I asked what their rates were and was told that I would be given a price on-site at no cost. Okay, so when the guy arrives without even looking at the problem he said it would cost between $2 and 3 thousand. I told him to get back into his truck and leave. Then he said he could do it for $1800. Again I told him to leave, he then said he could do it for $1000 because he wanted to have a good business relationship with us. I went to Home Depot and rented an industrial powered drain cleaner (snake) for $50 and fix the problem within an hour.
Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money.
My water heater thermostat pilot kept going out. After Gary replaced it with a new one, it continued to go out. Gary kept calling to check and came over a few times until he could figure out what the problem was. Happy to report, my water heater finally continues to work. Gary also called a week later to check that it was still working. I recommend Neighborhood Plumber.
Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.
Also known as a drain auger, a drain snake is a coiled device around ¼-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount.
Steve Huffman of Steve's Plumbing Service has made more than one service call to my house. Each time I have been more than pleased with his job. He responds relatively soon to a call. He is a fast and neat worker, at the same time a very efficient and neat worker. He never leaves a mess but cleans up thoroughly when the job is finished. His prices are very reasonable. I do not hesitate to recommend him to my family and close friends.
I am so happy to say I have found a plumber I can trust to do good work for a fair price and who is responsive. Ben (owner) of Bayz Plumbing is experienced, prompt and professional. He gets right back to you to schedule a time, lets you know if he is running a few minutes late. He installed a new toilet for me: bought it, picked it up and installed it, removed the old one. Even anticipated I might want a self closing and had one on hand. He was right... I totally did want one but hadn't thought to inquire about it. That's the kind of small, thoughtful service that makes a good experience even better. Throughout the entire process, he was as tidy as could be, keeping the work space clean, taking care to cover his shoes for the carpet. Even his tool bag is tidy - a good sign in my book. Ben enjoys what he does and it's reflected in the quality of his work and customer service. Highly recommend.
“My kitchen sink was clogging up, so I made an appointment with Mike Counsil plumbing. Yobani and another technician came to put an auger/snake through the wall, replaced my sink pipes and also fixed a leaky shower in the master bathroom. Yobani and his team were all very professional, knowledgeable and CLEAN!! They all wore booties, brought in a carpet to lay on my kitchen floor so as not to get debris everywhere. They weren’t able to fix the kitchen sink because it was determined to be a main line issue down in the garage (not my personal condo unit) that was causing the back-flow. So they did not charge me for the snake/auger services as it did not resolve the problem. They are a bit pricier, but I could see where my extra dollars were going for their service.”
Our professional plumbers in Birmingham AL provide the best services in the area. Latta Plumbing cares about your needs and we’ve been helping Birmingham area customers for over 30 years. All of our technicians are certified and receive continuous training so that they are always up-to-date with the newest techniques out there. We will always give you reliable plumbing services at affordable prices.
When you book a local plumber using the Handy platform for water heater installation, to unclog a toilet, or to clean out your drains, they’ll always arrive with the equipment they’ll need to do a great job. It’s in their interest as much as it’s in yours to complete every job quickly, professionally, and efficiently. That’s why when they show up, they’ll be prepared for whatever curveballs your plumbing repairs may throw at them. When you use the Handy platform to book the best local plumbers, you’ll be asked to input a few details about the plumbing repair job. Using that information, your chosen local plumbing services provider will be able to prepare in advance and ensure they bring everything they need.
This is my first yelp review ever and my second one will be for American Home Sheild (AHS). AHS assigned Neighborhood Plumbing to fix my faucets in my kitchen and bathroom. Without even looking at the faucets the technician said problem was something else. They try to oversell you the work and leave a big mess for you to clean up. Made my faucets worst and when I tried to go thru AHS to have them come and fix the problem they both said they will not do it. SAVE YOUR $S AND DON'T USE Neighborhood Plumber & Rooter and AHS.
Needed to replace a water pressure regulator. Looking at the retail costs of the regulator, they seem to run from abouit $60 to over $300 for one that includes more that the basic control of water pressure in the house. Had not used a pro plumber for over 20 years so I was not up on the costs associated with needing their help. I was contacted by at least 3 plumbers but only one, Right Now Plumbers, gave me an instant quote of $394 for the service without me even asking. Although I thought this price seemed a little high for a job that takes less than an hour to complete, I accepted their service. Must say that the job was done very professionally and would use them again if needed. However,
It was a bad experience with Mr. Rooter Plumbing of Las Vegas. Over the phone, I was quoted $79 to fix a clogged kitchen sink. The plumber was scheduled to arrive between 3-5pm so I took off work two hours early. Kenneth arrived at the door at 4:30pm and the price switched to $225 which was a total rip off. I told the plumber I was not happy but he didn't seem to care. He said "go ahead and write a bad review" so here it is. Needless to say I will never use nor recommend Mr. Rooter.
With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.
I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison). Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
This was a great experience, guys were very fast very professional, honest and smelled good plumbers… This was a great experience, guys were very fast very professional, honest and smelled good plumbers too! They changed my entire sewer line in one day by using threnchless technology. Highly recommended. Thanks u Neighborhood Plumber and Rooter. Read more
I called BL Plumbing when a small leak started coming out of my shower. They responded quickly and Billy arrived in the afternoon. He diagnosed the problem and proposed a solution including cost. I approved and he went straight to work. Within the hour, the problem was resolved. Billy recommended work that was needed to reduce water pressure for the entire house. I approved the work including cost and Billy had that problem fixed quickly and efficiently. A small leak in the pipe below the shower led to a much needed home improvement. As we finished, Billy and I discussed potential future work and issues regarding maintenance concerning the overall projects completed that day. The entire process was a very positive experience.
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes. Then I showed him both clean traps, And again I am removing a little bit a rock from around the clean traps outside. I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
Did you know that more people in Mobile, Baldwin and Washington County depend on Roto-Rooter than any other company for residential plumbing, commercial plumbing, septic tank cleaning and drain cleaning services? Homeowners and businesses across the Alabama Gulf Coast have come to trust Roto-Rooter for their plumbing, septic tank and drain cleaning needs.
It sure can get cold in Denver, and the last thing you want is a water heater issue causing you to take cold showers. You can crank up the hot water with our help. From repairs to expansions, we easily handle all your water heater needs. We can also provide safety enhancement services. Contact us to find out how we can ensure your water heater is up to any job. It’s time to put your days of cold showers in the rearview mirror.