plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures.   I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again. 
My parents are in their middle eightys and my mother is at home with cancer. They live in SaintAugustine Florida.My problem is their two toilets will not flush all the way down the drain. I. have been down there twice to help them but I cannot drive 1200 miles each time they have a problem.So for now I would like to know what I can translate to my father over the phone to remedy this situation. Thank you very much Ray Dupuis.
Benjamin is the best!  Our water heater just up and quit last week; after a quick Yelp! search we saw he was based in our town of Hercules, and he had a 5-star rating.  We now know why.  After a quick consult, he determined our heater was on warranty and advised us how to deal with the manufacturer for a free part replacement.  The part arrived a day later and we scheduled the repair, which took less than an hour.  The entire team at Bayz plumbing was courteous, professional, and on-time to the minute. The bill was exactly what they quoted us originally and everything is working great.  We can't recommend this crew enough for residential plumbing matters.
Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
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We are your one-stop shop for all your Denver plumbing needs. While other companies might specialize in one or two tasks, we can handle it all. We do everything from backflow prevention to water treatments and many things in between, such as faucet repair and replacement and plumbing remodeling. Whether you have a problem that needs to be fixed or you want preventative maintenance or an upgrade, we can help. We pride ourselves on being the only plumber you’ll ever need. Just let us know what you need done, and our team of certified technicians will get to work.
Nothing wears on homeowners like the idea of handling plumbing problems. From the water heater to sewer line, let Mr. Rooter Plumbing take the pressure off of you (and put it back in your shower lines). Our plumbers are the most recognized professionals in the world because we’re committed to amazing service and amazing results. In everything we do, our team makes sure your home’s plumbing issues are solved with the most effective and long-lasting solutions.

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Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.

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