"Called the shop and tried to set up an appointment as soon as I could. The customer service rep said she would put me on the list in case someone became available that day. Dan showed up later that day. Listened to my long story and explained what he was going to do in detail. Was up front and honest with his evaluation, I felt. Kept the work area clean and professional. Did not mind me asking questions. Took time to analyze and suggested preventative maintenance tips. Would recommend M.D.."
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge. This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained. Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement. That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets. My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.