Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest

We called Mr. Rooter on a Thursday, due to a problem with a kitchen sink being clogged. Two employees of Mr. Rooter came out and said they were not able to remove the clog. They sent their camera through the drain and said that they believed we had a collapsed pipe. They said it would be necessary to dig up the area the pipe was under - and it would cost $4,000 (50% of it due immediately). They said they would send out workers on Friday. On Friday two servicemen came to the house and said they needed to excavate the cement In our office, located in the finished basement of our home. They jack-hammered out the entire length of our office room. Then they cut a hole in the pipe they had uncovered, and lots and lots of what they call "kitchen core" oozed out of the opening.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.

I have used ACE PLUMBING for years to service my properties. Most recently I used them for an emergency at 2 o’clock in the morning. They were at my doorstep in 30 minutes from placing the call! The owner, Jonathan, is super involved in the operations and supervised a larger project I did last fall. For every day that they were on the project I received a call from Jonathan updating me on the status of the job. I consider ACE PLUMBING to be one of San Francisco’s finest small businesses! Highly …
Our licensed plumbers locate and repair plumbing issues throughout the entire house including finding pipes with low water pressure, locating and fixing pipes that have water leaking, repairing high water pressure pipes, cleaning slow draining tub or slow draining sinks, pin-pointing hot water issues, discovering the origins of strange smelling water or irregular color of water, repairing running toilets or leaking faucets and clearing blocked drains. Call Any Hour Services to have an expert plumbing repair tech visit your home today!

My wife and I recently moved into our first home that we have bought. The sink in the kitchen had been slow to drain and got clogged after a month. I tried to get help from a local Renton plumber (he who shall not be named) and he was garbage. Mr. Rooter easily unclogged my kitchen sink line that was backing up into my tub. This was such a source of anxiety for a week or so. Nate Cervantes was the technician. He was courteous, knowledgeable, and worked clean. He even cleaned up some of the mess the previous guy made a week before. $607 to use a snake with a water jet tip to dislodge all the gunk from the previous resident (and the remaining few straws we placed on the camel's  back.) I cook every night, so this was super important and nerve wracking to me. It was a lottle pricey, but worth it to me. The last guy failed to unclog the pipes and suggested a $1400 repipe, and that didn't include having to close the wall back up. That was after 30 minutes of getting nowhere. Nate is a gem and deserves a raise. Thank you so much!


toilets work off of siphon.more correctly it's the timely transfer of water from the tank to the bowl through the ports that starts the siphon and carrys the solids and water downstream,thus completing a flush.i also live in florida and due to lots of hard water everywhere can tell you that most likely the toilets are full of deposits and need to be replaced or are of poor quality.all of the toilets from home depot are trash i would suggest getting one from the factory or from a plumbing supply house.DO NOT GET A 1.28gpf...1.6gpf is still legal
Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again
Our plumbing repair contractors are always available to provide for your needs. We are adept at repairing plumbing fixtures and appliances. In addition, our team has the skill necessary to conduct extensive work on water and sewer lines. No matter the scale of the task, our plumbers can achieve all of your needs and goals. From hydro jetting and sewer clearing to relining sewer and water lines, you can count on Rocket Rooter Plumbing, LLC. We're the company locals trust for plumbing service, drain cleaning, and septic tank pumping in Lake County, FL.
I seriously can not give Alex enough stars!! We had a huge main log clog and he was able to come out quick, bring everything back to tip top shape AND do it for a super reasonable price. He is probably one of the most honest and trustworthy plumbers I have ever met, and I have plumbers in my family! Give him a call for your plumbing needs, I promise you won't be disappointed
We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.  
This company is a total scam. I wanted a plumber to look at my hot water tank to see if it could be fixed. Only problem was that the pilot light would not stay lit. They called back quickly and arrived on time. That's where the good part stops. The man who arrived was no plumber. He was not dressed to do work, had no tool box and reeked of cigarette smoke.
The easy to install reinforced Wax Toilet Bowl The easy to install reinforced Wax Toilet Bowl Gasket features a polyethylene flange for floor and wall bowls. Packaged in a plastic sleeve in order to maintain its shape. Accommodates 3 in. and 4 in. waste lines (sold separately). Includes a 1/4 in. x 2-1/4 in. E-Z Snap brass bolt ...  More + Product Details Close
If there’s a plumbing problem in your home, Abacus Plumbing will fix it. Abacus plumbers are background-checked, highly trained, and state licensed; therefore, you’ll be getting a quality technician to service your home’s plumbing network. Abacus plumbers have years of experience repairing residential plumbing systems; there isn’t an issue they have not tackled, including:
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
The Delta 5 in. Hand shower Diverter Spout The Delta 5 in. Hand shower Diverter Spout in Chrome is a key component to a coordinated and multi-functional bath. As part of a company that delivers water every day through millions of faucets worldwide Delta provides a lifetime limited warranty on all parts to the original consumer. Delta is ...  More + Product Details Close
“In short, it was discovered that the PRV had failed, resulting in the water pressure inside the house becoming too high. As a result, our water heater began to leak, and, in turn, fail. Charles and Bobby were the Techs that came out and replaced the PRV and water heater. While here, they made an adjustment to the water lines, supply and return, to the water heater, which has a recirculating pump on it. All in all, wonderful! My go-to plumbers.”
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
Alex is The Man! I asked around, maybe 8-10 companies or so, on a quote for replacing 3 faucets, and he easily gave me the best price. I called him Thursday, and he was able to meet me Friday to do the job. He completed the job in a timely manner, and also did a great job cleaning up after himself, as dealing with sink work/plumbing can get messy. He allowed me to watch him complete the work, as I have aspirations of maybe one day trying to replace a faucet myself (those dreams have passed). He was also friendly/easy to talk to - during the job we talked about where we went to high school, about our kids, where we're from, even Disneyland made the conversation, haha. After the work was completed, he said if any of the faucets start to leak, let him know and he'll come by. If I have any other plumbing needs, Alex will be the first I call.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.

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