We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati. M Effat

Did you know that more people in Mobile, Baldwin and Washington County depend on Roto-Rooter than any other company for residential plumbing, commercial plumbing, septic tank cleaning and drain cleaning services? Homeowners and businesses across the Alabama Gulf Coast have come to trust Roto-Rooter for their plumbing, septic tank and drain cleaning needs.

I called them out to take a look at our kitchen sink. When they arrived I explained what issues we were having and the technician said it would be an easy fix and should only take about 20 minutes. I asked how much and he told me it would be $391.00. I told him that I thought that was exorbitant and he said that, "I don't set the prices, I just go by what our system says." I called the office and asked for a manager and explained the same thing to him. He even seemed surprised by the price but then he asked someone else and they confirmed the same price. I explained to him that I thought the price was way too high for 20-30 minutes of work. He then asked me how do I know it will only take that long. I explained to him that even I knew it was only a clogged drain and that his technician told me that's how long it would take.
My Mom is in her eightys. I called a plumber in Aug 2012, replaced the McDonnell/Miller LWCO low water cut off 47/2 $675.. Same plumber was called Jan 8,2013 back. He trouble shoot the problem and replaced the same unit, yet I still have the problem. After the heat come on for about 15 mins/ goes off.the pipes connecting to the MM LOCO the vibrating starts, shakes, and makes a loud noise. The boiler is steam, I know it's old. Do I call the same plumber or call someone differently?
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes. Then I showed him both clean traps, And again I am removing a little bit a rock from around the clean traps outside. I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
Get a minimum of three bids. Estimates for an average-sized job should be within a few hundred dollars. Be suspicious of anything that is substantially lower or double the price of the rest, and watch out for hidden fees, like charges for travel expenses. They could be signs of a home improvement scam. A good plumber will not nickel and dime you like this, and many of us will offer free estimates.

If you want a handyman to install a faucet or fixture you picked up at Home Depot or Lowes, Benjamin is not your guy.  If you want someone who cares about quality and the craft of plumbing, I highly recommend Bayz.  Benjamin is prompt, friendly, and does his work with pride.  For example, he received the wrong soap dispenser to go with our new kitchen faucet.  Honestly, I wouldn't have noticed it.  But Benjamin took the time to call me, and arrange to make it right the next day.  I wish everyone cared as much about his/her work.  Highly recommended!

We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.

If you have any questions, please check out our frequently asked questions page on this site. If you don’t see what you are looking for, our specialists will be happy to assist you. If you would like to schedule a service call, or we can be of any assistance, please call us at 972-346- 2332. For your convenience, you may also request an appointment here.


How do you know a company cares about the quality of their work? They stand behind it - that's how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!

I had problems with my drain lines nothing in the house was working. It was backing up. I called the… I had problems with my drain lines nothing in the house was working. It was backing up. I called the neighborhood plumber and then I was contacted by Gary. He was at my property second time but I was relieved that he arrived . He spent about 4 hours then proceeded explaining everything to me step by step. Then I agree to the pricing and we proceeded forward all I have to say that I'm very satisfied with his knowledge, and detail to his workmanship all I have to say if anybody needs sewer line he's the guy for you. Don't even think twice call this people. Ps thank you Gary from neighborhood plumber for doing a great job once again I'm extremely satisfied. Read more
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.

"After calling Denise, Dan C. arrived within 30 min. (by 9:15 PM), diagnosed the problem and called Sean C., who arrived 30 min. I have dealt with Denise & Dan in the past. Sean, has the same attributes to address and complete the problems at hand. I dealt with Jason & Kevin, also. Your people have what it takes to address the plumbing Issues and do quality work, promptly. V.V. looks forward to you handing our Plumbing issues. A satisfied customer. Michael Lawlor, treasurer V.V. Condo Assn. Again, I want to stress their teamwork from Denise thru Dan, Kevin, and Sean."


A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.

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