Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.
I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it… I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it for four days.  I put in a Request a Quote on Yelp and I heard back from Jaime within minutes, he could be out in a couple of hours and his price was half of what I paid last year for the same job.  On time, quick, friendly and very reasonable, Super Plumber is my go to from here on. Read more
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.
For commercial plumbing services, we provide you with ejector pump service, sump pump services and major water line repair and copper line replacement. These are just some of the services that we offer you. If you are looking for an emergency plumbing service, we can definitely assist you as well with this. Contact us today and speak with one of our reps to see how we can help you transform your remodeling at your home to something that you will be happy with. Also providing you with excellent services and excellent competitive pricing for all your plumbing needs in Atlanta and the surrounding areas.
We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
My landlord sent this company over to the house and the plumber came in with a hand held snake. He worked on the Drain for over an hour and could not clear it. He left and we had to call another company that used a larger industrial snake. Cleared my drain in 20 minutes. I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work. Such a bummer
Still the leading plumbers in the city of D’Ville! You can count on us to help with any emergency your having at your house or office building. Give us a call today. We offer free estimates always. We look forward to servicing all customers for this coming Summer 2018. Please add us on Facebook or contact us with any issue your having. Thank you for making us #1 in the city. We will continue to offer great service to all.
We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures.   I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again. 
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
Not all plumbing companies can guarantee up-front pricing, superior workmanship and parts, licensed and insured plumbing contractors, and courteous support from uniformed professionals. Whether you are in need of drain cleaning or would like to schedule a plumbing inspection for your home, Mr. Rooter's plumbing services can handle it all! Our skilled plumbers are knowledgeable and equipped with the latest tools needed to achieve optimal results. Give us a call at (855) 982-2028, or request a job estimate online.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.

When presenting me with an estimate the first estimate that I was shown by the serviceman was $157.00. I thought this was the total for a toilet set replacement and two drains cleared in a tub. I was charged in total, $99 for the toilet seat, $119.45 to clear a bathtub drain, and $157.00 to clear another bathtub drain in the downstairs bathroom. I have never been charged such high prices! Avoid this company at all costs - because believe me, you're gonna pay.

Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix"


Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.

Neighborhood Plumber & Rooter is awesome!  I had a leaking water heater and submitted a claim to my home warranty service in the morning.  A few hours later, Gary called and said he was in the area and could come by, but I was already at work.  We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did.  He was able to fix the problem with no issues.  
Don’t try to repair, replace, or install faulty or broken plumbing equipment on your own. Hire the top plumbers in town to take care of your needs! We’re capable of detecting the source of the issues fast. Trust us to advise you on the most effective solutions custom-tailored to eliminating them. Our Cincinnati plumbing company always comes prepared with the best tools and equipment. We also provide upfront pricing and money-saving deals and specials to keep more money in your pockets.
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"
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