What impressed me most was Gary's professionalism and friendliness.  I felt like he went out of his way to accommodate us even under short notice.  He is the definition of customer service and I think I've found our go to plumber.  If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call.  I even recommended him to our NextDoor community.
One of the most common plumbing problems is clogged drains. If your drains and pipes are obstructed, your plumbing and septic system cannot operate effectively. Our Lake County drain cleaning contractors can help you with this frustrating issue. We use the most advanced techniques and equipment in order to completely remove the obstruction from your system. After our drain cleaning services, your plumbing fixtures and appliances will operate in the best possible manner.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures.   I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again. 

I used Go Green Express Home Services for a minor plastic pipe repair under my kitchen sink...The worker did a great job fixing this minor pipe plastic pipe repair( my original pipe was too short and he needed to extended the pipe and then reconnect). It took him less than 10 minutes to fix. I was first quoted $125 +tax but when the worker went to his truck and spoke to whoever he spoke to at the office, the price rose to $155.10 +tax for a total of $167.10...I thought that was a little too high. Will I use this company again, I Don't Know. It would be helpful if they would have a set price list for jobs (minor repairs, Major repairs etc...), then you as the consumer can see beforehand what the cost maybe and work from there with the company. Minor repairs, Major repairs this company should at least have a set-price list. ..The worker was great and efficient and did a good job on the repair but their prices are a bit costly. And yes, I did write this in their review.

We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
Thank you for taking the time to review Mr. Rooter Plumbing. We apologize you are not satisfied with the service you received and we will make sure that a manager reaches out to you within the next 1-2 business days to discuss the concerns you have.  We sincerely hope that together we can figure out a better solution in the future, to achieve 100% customer satisfaction.
Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
Water heaters are tasked with heating the water that passes through the pipes to every shower, tub, and sink. These heaters are also supposed to heat water for the washing machine and dishwasher. These units can hold up for a long time, but may begin to cause problems over time. When the heater does not heat water properly all the time, leaks, or makes odd noises, homeowners will know that there is a problem. A water heater that begins to leak could start flooding the house at any moment. A water heater that makes odd sounds could be under pressure and about to burst. In each of these cases, it could be dangerous for the homeowner, and only a licensed Manhattan plumber can fix the problem or replace the water heater altogether.
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
The plumber sent to service our water heater and our toilet that had a clog and was running water helped us out immensely. They even got the remodeling job done for the plumbing in my mom's house. It was as simple as leaving a message to their hotline and the service was scheduled right away. We had an easy time communicating our concerns with SG1 Plumber and their quick response lead to action. My parents didn't need to wait that long to have their problematic plumbing fixed.

With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.
I call them October 16 because there was water around my house and inside it went through the slab, they said it was going to be 200 so gave them my credit card information, the guy came and shut off the water from where the meter is. Then he said he was coming back the next day to see where the leakage was. October 17 he came and checked the water pressure and said we had a leakage and it was going to be 5500 to replace 65 ft of water line, but we wanted just whatever was close to the house so he said it will be 3300 for 35 ft of water line. He asked for a credit card and I told him that I was going to give him one because the one you used the day before wasnt going to have enough credit but he said I could use the one I already had because the card wasnt going to get charge. That it was only a formality for him to be able to start working the next day. So the same day I checked my credit card statement and they had charge me with 1100.
Our goal is to be the No. 1 plumbing repair company. To keep our commitment to this goal, we strive to provide only the best to our customers when it comes to answering your calls, showing up on time, and providing a guaranteed price before we start. With Any Hour plumbing repair service, you can count on a fast and friendly experience from our highly trained plumbers.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.

“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
Plumbers are skilled professionals who are trained to install and maintain pipes and systems for drinking water, sewage and drainage. They usually have trained through four- to five-year training programs, which include apprenticeships, via trade schools and community colleges. Plumbers’ areas of expertise typically go beyond pipes to include mathematics, blueprint reading, plumbing codes and water distribution. They handle plumbing emergencies, such as broken pipes or clogged drains, and install and maintain everything from a new piping system to a replacement faucet. Plumbers also know how to install bathtubs and showers, toilets, water heaters and dishwashers. Plumbers may work on residential or commercial sites, sometimes designing and laying out a pipe system during construction.
Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator.  Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job.  He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!

I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning.  Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work.  Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated.


Trusted, highly trained plumbers of Duncanville, Texas. With over 15+ years experience we are locally owned and operated. Emergency plumbing service also available. If your looking for a plumber near me give us a call today. Let us first evaluate your issue free of charge. We then can give you your options on what is needed done in order to fix your problem.
Since 1959, Vegas Plumbing Service has been helping customers throughout Southern Nevada solve their plumbing challenges! We specialize in both commercial and residential plumbing. Our highly qualified technicians have years of experience. We use the latest equipment to properly diagnose and complete any plumbing repair. No job is too big or too small for us to tackle. We are dedicated to solving your plumbing problems on time and on budget. Vegas Plumbing Service is your local, licensed, and trusted plumber for over 55 years. You can always rely on us for your plumbing emergencies!
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
At Rocket Rooter Plumbing, LLC, we are proud to be the preeminent septic tank pumping company in Lake County. Our highly experienced and skilled professionals can care for your septic system at all stages of its service life. We can install, repair, pump, clean, and replace your septic tank for you. With our help, you can always rest assured knowing that your septic system is properly cared for.
“Don’t assume that every Mr. Fix-it advertising his services in the local Pennysaver or on Craigslist is a licensed plumber,” says one New York plumber. There is no national standard for issuing licenses. Some plumbers are licensed by the state, others by the counties they work in. Check with your local city hall or chamber of commerce. They should be able to direct you to the appropriate source for a list of licensed plumbers in your area.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.

I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by… I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by Gary the technician all I could say he was very professional and gave me multiple solutions to my problem. He did solve my problem and I'm very very satisfied with his services and his company I highly recommend neighborhood plumber for any plumbing repairs. I'm especially thankful 2 Gary the technician for his services. Once again I highly recommend the company neighborhood plumber and Rooter. Read more
Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix"

A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount. The septic company resolve the issue for $300. Mr. Rooter has already has a bad rating on consumer affairs, but I didn't realize his unethical practices until I called for service.


Howard County Plumbing Service is a family owned and operated plumbing service company headquartered in Eldersburg, Maryland. We are a full service plumbing company with 25 years of experience and provide 24 hour Emergency Service Monday through Friday after 5pm. We limit our emergency service availability as we believe in the importance of quality time spent with our families. Our team is dedicated to providing our customers with prompt, courteous and professional service. Our goal is to build ongoing relationships with our customers by providing top notch service with the utmost respect for our customers and their homes/businesses. We aren't satisfied until our customers are satisfied.
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest

Yesterday and today for the most part of my day's been frustrating I had 2 different plumbing companies who came in and they said it was not possible to do the repairs through the warranty company needless to say I requested one more time a different company this time that dispatched neighborhood plumber. I was contacted by Gary upon his arrival I realized this gentleman been at my house before. I explain the situation and then he said  OK, for a while I did not hear him say anything about half hour later he came up to me, he stated that it was done. to my surprise he proved me that it was really done! I have to state this this guy he knows what he's doing.  I wish the other 2  Companies would have witnessed him doing the job, when they told me it was impossible.  On the note I would like to state my thankfulness to Gary from neighborhood  Plumber. He is the best!


If nothing inside the home was altered you should not be getting a smell. Personally I'm confused as to why the repair person would have left the original line there and ran another one through a new hole. I would have pulled the old line up, ran the new line (in PVC) and used the same hole in the septic tank instead of creating a new one. Did he seal up the hole in the tank from the old line?
×