I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.

We have a 110 year-old house with some original and some poorly renovated plumbing, so we need a reliable plumber, and Ben Schoy, owner and operator of Bayz Plumbing Service is the man. We have used Ben at least 5 times over the past few years, first when he was with Nachman, then Mallard, and now on his own. When he was working for others we always asked for him, but being on his own is the best. When we have had leaks, he was here within the hour or first thing the following day. He always responds. Not only does he get the job done expertly and on time, but when we needed a new fixture (sink faucet, shower system) we found that we could trust him to pick out the simplest, best looking, and reliable one on his own, a huge advantage for busy people. The previous review is right on - he is clean, neat, and completely professional, but at the same time friendly and personable. If you have a leak,chances are good that he will have replacement parts in his van, in spite of being solo. Hopefully we will never need another plumber.
Alex is The Man! I asked around, maybe 8-10 companies or so, on a quote for replacing 3 faucets, and he easily gave me the best price. I called him Thursday, and he was able to meet me Friday to do the job. He completed the job in a timely manner, and also did a great job cleaning up after himself, as dealing with sink work/plumbing can get messy. He allowed me to watch him complete the work, as I have aspirations of maybe one day trying to replace a faucet myself (those dreams have passed). He was also friendly/easy to talk to - during the job we talked about where we went to high school, about our kids, where we're from, even Disneyland made the conversation, haha. After the work was completed, he said if any of the faucets start to leak, let him know and he'll come by. If I have any other plumbing needs, Alex will be the first I call.
I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by… I have contacted neighborhood plumber and Rooter company to service my property. I was contacted by Gary the technician all I could say he was very professional and gave me multiple solutions to my problem. He did solve my problem and I'm very very satisfied with his services and his company I highly recommend neighborhood plumber for any plumbing repairs. I'm especially thankful 2 Gary the technician for his services. Once again I highly recommend the company neighborhood plumber and Rooter. Read more
I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison). Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
Had my master bath toilet replaced, as I was told it may still have problems if repaired. The plumbers had to leave and go buy a new toilet and then come and instal it. The first quote was 540.00 to repair, or 977.00 to replace. Both were OUTRAGEOUS. After asking to talk to the manager, the instal price was 775.00. Still very high, but better. Would not recommend this company. At least its done.

Drain cleaning Clogged drains are the last thing your home needs and they don’t always make for the most successful DIY projects.  If you happen to get a clog that you can’t tackle on your own, let Master Rooter Plumbing tackle the job for you.  Whether it is a slow running drain, sewer smells coming from the bathtub, or something that should not be flushed making a trip down the toilet, battling clogged drains is one thing you don’t have to do!  Let Master Rooter provide our premier service and help give you one less stress to worry about! [/one_half_last] Jetting After years of continued usage your plumbing is bound to become blocked with grease, sediment, and other sludge.  The safest way to ensure a clean system is to “flush the pipes” with a high-pressure jetting treatment.  Using state-of-the-art technology, the team at Master Rooter Plumbing can use high pressure water jets to knock out sludge build-up and keep your sewer lines and pipes running smoothly. [/one_half_last] Sewer camera/videos Inspecting a new home before buying or remodeling? Checking to see if your septic system is still running smoothly? Lost a valuable item down the drain? These are many of the reasons why you may need your to take a close and personal view of your sewer or drains with our plumbing video equipment.  Master Rooter Plumbing’s plumbing video inspection equipment is a non-invasive and efficient way of nipping potential sewer, septic, and drain problems in the bud and insuring your plumbing systems are running smoothly. Toilet/sink repair and replacement Chipped and cracked porcelain or ceramic toilets and sinks aren’t just physically unappealing, they open up the chance for leaks and water damage to your home. Let the highly-trained team at Master Rooter Plumbing expertly repair your sink or toilet and prevent your home from getting further damage. Or maybe you are interested in replacing your toilet or sink, whether time has taken its toll or you’re just interested in giving your bathroom a new, modern look, you can trust Master Rooter plumbing to masterfully swap out your toilet or sink. Water service repair As your home gets older, so does your home’s connection to a main water line.  Over time, your home’s connection to an external water source can leak or break due to extreme temperatures, corrosion, the natural shifting of soil, or simply natural aging.  If you are experiencing an unnaturally soggy lawn, water discoloration, or a severe drop in water pressure, your home may be in need of Master Rooter Plumbing’s water service repair.  Our expert team can pinpoint breaks in your water line and repair the damage, allowing your home to once again have access to clean water. Sump repair and replacement Sump pumps are a crucial means of protecting your home from flooding and basement damage.  A sump pump is designed to ensure that water drains away from your home’s foundation and if it fails you open your home up to the potentially disastrous results.  At Master Rooter Plumbing, our highly-trained technicians are skilled in repairing your sump pumps to get them back into fighting shape, or replacing those that have given up the ghost.  Your home’s sump pump is your first line of defense against flood damage, don’t let your home be unprotected. Water heater service and repairs No one wants to wake up to a cold shower and it is Master Rooter Plumbing’s goal to make sure your day starts off right. Whether your home has a conventional water heater, a tankless water heater or hybrid heat pump system, our team of plumbers are available 24-7 to repair your water heater and make make sure you never have to worry about cold showers again. Trust Master Rooter Plumbing’s team to service and repair your water heater today!  Toilet leaks/runs A leaky toilet is the last thing anyone wants. If it’s the hassle (and higher utility cost) of water constantly running in a toilet’s tank, or water leaking out of the toilet’s base causing water damage, Master Rooter Plumbing are your experts for the job!  We offer 24-7 emergency repair to help solve your leaky toilet problems, so whether it is water damage or higher water costs, let Master Rooter Plumbing be your solution. Lavatory/ bathroom upgrades and remodel Is your home in need of a updated bathroom? Then let the team at Master Rooter Plumbing provide our stellar bathroom remodel service. Our years of bathroom remodeling experience allow us to safely avoid all of the common pitfalls that homeowners can fall into when remodeling on their own. We can both recommend the best possible fixtures for your bathroom or lavatory as well as install them with minimal disruption to your everyday home life.  Kitchen upgrades and remodel Ready to upgrade your kitchen to a whole new level?  Master Rooter Plumbing knows all of the ins and outs of ensuring your home has the best possible kitchen it deserves. Our trained technicians are no strangers when it comes to kitchen remodeling and can help you choose and recommend the best possible finishes and fixtures for the kitchen of your dreams. If your kitchen remodeling job becomes too big for just your hands, let Master Rooter Plumbing help by calling 720-434-3406. Kitchen, lavatory faucet repairs and upgrades The drip, drip, drip or a leaky faucet has become a symbol of all things annoying but it’s not the only problem that can happen to your bathroom or kitchen faucet.  That drip can eventually lead to a faucet that won’t stop running, or worse yet, a faucet that won’t turn on at all. Whether it’s just a drip or something more serious, Master Rooter Plumbing is up to the task to help solve your leaky faucet problems! Call us 24-7 at 720-434-3406 to help you with your minor dripping annoyances or full-blown faucet emergencies. Main line service The main water line to your house is the source of clean, fresh water to your entire home and ensuring that it is corrosion free, damage free, and blockage free is incredibly important.  The technicians at Master Rooter Plumbing have access to some of the most state-of-the-art technology to investigate just what exactly can be effecting your main water line.  We eliminate the guesswork and can quickly diagnose whatever issues could be disrupting the flow of water into your home.  If you are experiencing a disruption or service, a drop in water pressure or discolored water, call the team at Master Rooter Plumbing 24-7 to get your clean water back on track. Tankless water heaters Whereas a traditional water heater will collect water and heat it for future use, tankless water heaters heat water directly without the need of a tank, basically making them the “on-demand” version of water heaters.  While not the best option if you plan on doing things like simultaneously taking a shower while washing clothes, they generally are a more cost-effective water-heating option for most homes. At Master Rooter Plumbing, we are experts in all things tankless water heating.  If your tankless water heater experiences any issues or simply needs routine maintenance, call our team of expert plumbing technicians. Underground repairs The biggest issue with sewer and plumbing lines is that they are hidden from the naked eye.  Buried underground the last thing you want to do is blindly dig around your yard with a shovel trying to identify the source of a leak.  At Master Rooter Plumbing, our team of technicians can use our years or experience and state-of-the-art equipment to non-invasively identify where your damage is coming from so that it can be addressed effectively and quickly. Excavation Plumbing and sewer systems are amazing conveniences and by hiding pipes underground, these amazing systems are able to do their jobs without making your home’s yard look less appealing.  The downside however is that if one of these systems becomes damaged do to corrosion, the soil shifting, or just simply because of time, there is not way to repair or service them without excavating the ground to locate them damage.  At Master Rooter Plumbing, we are highly trained in locating breaks and damage before we even begin the process of excavation. And whether it’s something that can be addressed simply with shovels, or maybe something requiring larger equipment, we strive to effect the overall look of your yard as little as possible.  So call Master Rooter Plumbing today if you are in need of excavation services! Let us be your “go to” Plumber in Denver. If you’re experiencing difficulty with your plumbing system, or you want to avoid one altogether, contact or call Master Rooter today for an estimate!
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
Friday a.m. we discovered a water line leak in the front yard, we called Service Line Warranties to fix it, sent a man with a shovel. He dug a huge hole, said we would need to cut down our 30 plus year old Oak to repair the leak??? Roots were in the way, and still would be, asked what we were supposed to do in the meantime, replied nothing we can do. Called Rescue Rooter next, they sent Gary Saturday. He dug another big hole by our meter and said they wouldn't work on old Quest lines. $5187.00 to replace water line, told them needed more opinions. Gary left, and didn't fill in the hole he dug, neither did SLW! Mr. Rooter sent Carlos out Sunday a.m. He said he would repair the line, hopefully before the rain. I thanked him, we had been without water since Friday a.m. Of course the rains came as he was still trying to locate the leak which he thought was directly under the tree. He should have left then, can't find water leaks in the rain.

My plumbing experience was  to have the plumbing  disconnected under the sink so the counter top and new sink could be installed.  I thought the service  of $115 was high, but usually if there is an additional fees, it is usually rolled into the cost of repairs or labor.  This company also charged 3.75 % for putting it on a credit card, which was not mentioned until I received the invoice in the mail after paying on the phone.


Had my master bath toilet replaced, as I was told it may still have problems if repaired.  The plumbers had to leave and go buy a new toilet and then come and instal it.  The first quote was 540.00 to repair, or 977.00 to replace.  Both were OUTRAGEOUS.  After asking to talk to the manager, the instal price was 775.00. Still very high, but better.  Would not recommend this company.  At least its done.
Even the smallest issues with your heating or air conditioning can quickly become an emergency. If your furnace is failing to produce heat, or your air conditioner is blowing hot air, call the air conditioning and heating repair company that you can trust. With emergency service available 24/7 by our trusted technicians, keeping reliable cooling and heating is easy all year long.

I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.

I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!

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