We called Mr. Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
Water was POURING out of my backyard faucet. Turning off the water to the house was the only way to stop it. I called several other plumbers, who were too busy. Ben was able to come within 30 minutes. It was a pleasure doing business with him from start to finish. He was very knowledgeabe, courteous and professional. He explained everything thoroughly and even diagnosed another problem I didn't realize I had. Getting that fixed will prevent a much bigger problem and bill in the future. He understands and cares about the big picture, not just one issue, and not just the money. He's prompt, professional, honest, caring, kind, knowedgeable and totally worth 5 stars.
No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all! Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help. We offer a full range of plumbing services, including installation, repair or replacement.
Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.
When something goes wrong with your plumbing system, speed is essential. The faster you address the problem, the better off you and your wallet will be. Water can quickly cause thousands of dollars in damage. Leaks can soak floors, ceilings and foundations, causing rot and mold that may make your home uninhabitable. Get a direct quote from a professional plumber. Continue Reading
Businesses and homeowners have been calling Any Hour Services for their plumbing needs for over 50 Years. We offer the very best plumbing repair services in all of Utah. We are the trusted name for cost-effective plumbing repair services. We are licensed and insured plumbing repair professionals specializing in finding and fixing leaks. We are on call for plumbing emergencies six days a week, 24 hours a day. Whether you need plumbing repairs, installations or renovations, we respond promptly and complete most jobs the same day.
Our plumbing repair services include small jobs like faucet and toilet fixes to larger jobs like water heater replacement, sewer video inspections and more. Ignoring or delaying plumbing services can cause damage to floors, walls, ceilings, and more. With our quick response time and affordable pricing, you can avoid most costly repairs or replacements. We can send a plumber to San Jose and beyond whenever you need us. We charge by the job instead of the hour, giving you a fair and affordable plumbing rate with no surprise fees.
Still the leading plumbers in the city of D’Ville! You can count on us to help with any emergency your having at your house or office building. Give us a call today. We offer free estimates always. We look forward to servicing all customers for this coming Summer 2018. Please add us on Facebook or contact us with any issue your having. Thank you for making us #1 in the city. We will continue to offer great service to all.
With Latta Plumbing Service, you’ll have upfront pricing, friendly and knowledgeable plumbing contractors who arrive at your door on time, in uniform, and work carefully and efficiently on your home’s plumbing so you can get back to your routine with the least amount of disruption possible. Your 100% satisfaction is our dedication and commitment to getting the job done right the first time. Click Here to check out our online reviews or click here take advantage of our current internet specials and discounts for your plumbing service.
If you want a handyman to install a faucet or fixture you picked up at Home Depot or Lowes, Benjamin is not your guy. If you want someone who cares about quality and the craft of plumbing, I highly recommend Bayz. Benjamin is prompt, friendly, and does his work with pride. For example, he received the wrong soap dispenser to go with our new kitchen faucet. Honestly, I wouldn't have noticed it. But Benjamin took the time to call me, and arrange to make it right the next day. I wish everyone cared as much about his/her work. Highly recommended!
Although we are a new company, our team of plumbing technicians has several years of plumbing industry experience. We only hire certified plumbers that are highly skilled and have extensive experience with all types of plumbing job and projects. We value each customer and work hard to earn your business and your trust. We want you to be 100% satisfied with our work and our products. The next time you are in the market for brand plumbing, water heaters or other water products or in need of an emergency repair, call Rhino Rooter Plumbing. We are the plumbing specialists!
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"