Still the leading plumbers in the city of D’Ville! You can count on us to help with any emergency your having at your house or office building. Give us a call today. We offer free estimates always. We look forward to servicing all customers for this coming Summer 2018. Please add us on Facebook or contact us with any issue your having. Thank you for making us #1 in the city. We will continue to offer great service to all.
They were called in by American Home Shield, and they wouldn't come for 2 day. When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair. We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it… I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it for four days. I put in a Request a Quote on Yelp and I heard back from Jaime within minutes, he could be out in a couple of hours and his price was half of what I paid last year for the same job. On time, quick, friendly and very reasonable, Super Plumber is my go to from here on. Read more
We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.
From start to finish they were responsible, thorough, friendly, quick to diagnose the problem, and Harry helped me to understand what had happened and what needed to be done-and they were able to fix it the first time around. I have since used them for all my residence & business plumbing needs for small & large projects and every time their service is SUPERB. Friendly team, affordable, quick, knowledgeable, and trustworthy. Neighborhood Plumber & Rooter is great. I recommend them highly and am certain you will be as pleased as I was!
We had a clogged tub the day before NYE, they sent a plumber out to unclog the tub precharged $65 for coming out. He gave us the price of $310 for the job. The plumber's machine broke while trying to unclog the tub. The plumber quickly left after notifying us his machine broke. He said someone else would come. They told me it would be a few hours before someone could come. We were leaving for holiday weekend so we had to reschedule for the following Wednesday. We had to wait all morning but a second plumber came unclogged the tub and we paid their fee of the remaining balance of 245. 3 days later it was clogged again, we called again and were told that the last plumber that was there had to be the one to come out if not they would have to charge us all over again.