Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
Friday a.m. we discovered a water line leak in the front yard, we called Service Line Warranties to fix it, sent a man with a shovel. He dug a huge hole, said we would need to cut down our 30 plus year old Oak to repair the leak??? Roots were in the way, and still would be, asked what we were supposed to do in the meantime, replied nothing we can do. Called Rescue Rooter next, they sent Gary Saturday. He dug another big hole by our meter and said they wouldn't work on old Quest lines. $5187.00 to replace water line, told them needed more opinions. Gary left, and didn't fill in the hole he dug, neither did SLW! Mr. Rooter sent Carlos out Sunday a.m. He said he would repair the line, hopefully before the rain. I thanked him, we had been without water since Friday a.m. Of course the rains came as he was still trying to locate the leak which he thought was directly under the tree. He should have left then, can't find water leaks in the rain.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
Although we are a new company, our team of plumbing technicians has several years of plumbing industry experience. We only hire certified plumbers that are highly skilled and have extensive experience with all types of plumbing job and projects. We value each customer and work hard to earn your business and your trust. We want you to be 100% satisfied with our work and our products. The next time you are in the market for brand plumbing, water heaters or other water products or in need of an emergency repair, call Rhino Rooter Plumbing. We are the plumbing specialists!
My landlord sent this company over to the house and the plumber came in with a hand held snake. He worked on the Drain for over an hour and could not clear it. He left and we had to call another company that used a larger industrial snake. Cleared my drain in 20 minutes. I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work. Such a bummer
Mr. Rooter® Plumbing is the go-to plumber for homeowners across the country. Why? Our plumbing contractors provide courteous, friendly, affordable, and effective residential plumbing services. We take our mission to exceed our customers’ expectations seriously! From on-time arrivals to licensed and certified plumbing experts, we make sure homeowners are getting the very best plumbing services. You can have total peace of mind and confidence when you call on us! We stand behind our work and go the extra mile to get the job done quickly so you can get back to enjoying your home.
I called Mr. Rooter needed a same day service. They were able to come and help within the same morning! Shamim with Mr. Rooter was amazing to work with. He was very kind and courteous and did a great job getting a toilet wand attachment out of my master bathroom toilet. He provided me a discount at the end of the service and I was thrilled. Thanks so much Mr. Rooter!!
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.