The plumber sent to service our water heater and our toilet that had a clog and was running water helped us out immensely. They even got the remodeling job done for the plumbing in my mom's house. It was as simple as leaving a message to their hotline and the service was scheduled right away. We had an easy time communicating our concerns with SG1 Plumber and their quick response lead to action. My parents didn't need to wait that long to have their problematic plumbing fixed.
Don’t flush floss, tampons, or even so-called “flushable” wipes. They don’t break down like toilet paper does and can come back to haunt you later. “Toilets are more water-efficient now than they were 20 years ago, so there sometimes isn’t enough volume in the flush to force debris down,” says Marcin Wroblewski, president of ExpressRooter Plumbing in Toronto. “An object will get lodged in the trap and cause blockage when waste builds up days later.”

Our washer overflowed and we called Mr. Rooter in for help. After inspecting our clean out and going up on the roof and inspecting shafts from kitchen and bathroom, we were told we had a pipe collapsed in 3 places under the slab of our house. Estimated job would be well over 20,000. Paid in 173.00 that day. He indicated he would be back for final estimate. We have never seen him again. We called local plumber, Staas Plumbing to come in. After thorough investigation, he determined there was no collapsed pipe! Blockage repair cost less than 150.00. Don't ever use Mr. Rooter!!!

I have used ACE PLUMBING for years to service my properties. Most recently I used them for an emergency at 2 o’clock in the morning. They were at my doorstep in 30 minutes from placing the call! The owner, Jonathan, is super involved in the operations and supervised a larger project I did last fall. For every day that they were on the project I received a call from Jonathan updating me on the status of the job. I consider ACE PLUMBING to be one of San Francisco’s finest small businesses! Highly …
They were called in by American Home Shield, and they wouldn't come for 2 day.  When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair.  We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)
Local plumbers on the Handy platform have experience in fixing all the common (and uncommon) plumbing problems that plague homes. Whether you’ve got a water heater leaking, a clogged toilet, or a blocked drain, chances are that your plumber will have seen and dealt with a similar job before. When you use the Handy app or website, you’ll be connected to experienced plumbers who’ll know exactly what to do, no matter how big or small the job might be.

After homeowner wrote the negative review technician  attempted to contact the homeowner to discusss about the negative review. Since homeowner didn't not answer his phone, tech left a message asking "If he can call technician back to resolve this issue". Five minutes later homeowner is writing on yelp that now the technician is harassing him and he even posted the technician voicemail on yelp. Yelpers please look at the message posted by homeowner and see what part of the message is a harassment? We do our best to keep our customers happy but I guess we cannot please everyone. Read more


We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.   

Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.

Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the situation, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
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