Thank you for taking the time to review Mr. Rooter Plumbing. We apologize you are not satisfied with the service you received and we will make sure that a manager reaches out to you within the next 1-2 business days to discuss the concerns you have. We sincerely hope that together we can figure out a better solution in the future, to achieve 100% customer satisfaction.
If you want a handyman to install a faucet or fixture you picked up at Home Depot or Lowes, Benjamin is not your guy. If you want someone who cares about quality and the craft of plumbing, I highly recommend Bayz. Benjamin is prompt, friendly, and does his work with pride. For example, he received the wrong soap dispenser to go with our new kitchen faucet. Honestly, I wouldn't have noticed it. But Benjamin took the time to call me, and arrange to make it right the next day. I wish everyone cared as much about his/her work. Highly recommended!
Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again
We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
If there’s a plumbing problem in your home, Abacus Plumbing will fix it. Abacus plumbers are background-checked, highly trained, and state licensed; therefore, you’ll be getting a quality technician to service your home’s plumbing network. Abacus plumbers have years of experience repairing residential plumbing systems; there isn’t an issue they have not tackled, including:
Thank you so much to Mr. Rooter Plumbing for your great service. Ken, Jim and Vinny were amazing!! A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work. And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor! Thank you so much!
I think it is rather rude and a bit dishonest for people to not divulge their total fees upfront, an of course we should know to ask. But the normal person wouldn't know the questions to ask until they are burnt once like this, and then there still could be costs for walking up stairs or charge another service call if they need to go somewhere to use the bathroom and come back. THAT ISN'T A QUESTION I WOULD THINK TO ASK.
I just had my pipe under the sink unclogged and new pipes put in $600.00, then they flushed out the pipe from under the sink to the outside pipe $700.00, Total of $1.600.00, I thought that the price was high, I got the plumber from Home Advisors, not sure they had to do all they did but they said I needed the work done. The same evening hike using the dishwasher I had a leak in one of the pipes they put in, they came back the next day to fix it. Don't know if I will use them again.. They were K&D kitchens.
At Rocket Rooter Plumbing, LLC, we are proud to be the preeminent septic tank pumping company in Lake County. Our highly experienced and skilled professionals can care for your septic system at all stages of its service life. We can install, repair, pump, clean, and replace your septic tank for you. With our help, you can always rest assured knowing that your septic system is properly cared for.
JAG PLUMBING PRODUCTS is very pleased to partner JAG PLUMBING PRODUCTS is very pleased to partner with BRIGGS Plumbing Products USA to act as the direct distributor of the prestigious BRIGGS and Sayco Brand line of Repair Parts. This 2-pack of Toilet tank flappers are the exact replacement required to fix your BRIGGS Toilet. JAG PLUMBING PRODUCTS strives ... More + Product Details Close