We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.  
First of all I appreciate all the kind reviews. We went to this customer's house, his tub diverter was not working. Apparently the pipe coming out off the wall for the diverter was under stress. The minute technician touched the diverter without any force it broke in his hand. Tech called and gave the report to American home shield. American home shield denied the call due to improper installation. We gave this customer a fair price to cut the drywall from behind the valve (for access) and correct the issue. Customer agreed and tech proceeded with the repairs. After completing the job techcian started the cleaning process. He asked the homeowner if he could borrow a old towel, so he can clean up nicely. The reason he ask the homeowner for towel, because prior to this job, tech did another job and made his towels dirty and he didn't wanted to use dirty towels to clean the customer's house. I really don't see what's the big issues about it, our customers always appreciated that we clean after our repairs. After technician completed the job, homeowner asked the tech if can also replace his garbage disposal, tech gave him the price and proceeded with replacement. During replacement of the disposal tech noticed that drain pipe need to be modified, he did the modification with no extra charge. If the homeowner was so unhappy with the repairs why he gave the technician extra work to due????
This is an updated review.  I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website.  I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response.  This does not, however, in any way change the initial service and good work I received from Jaime.  If I get the information I need, I will update my review and will have them bid my jobs.
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
Master Rooter Plumbing offers a complete range of professional plumbing services, ensuring reliable and cost-effective solutions to any challenge. We employ a team of highly trained, dedicated, and regularly updated technicians, who have the experience and access to the state-of-the-art technology to exceed your highest expectations. With accurate diagnosis, installation, repair, and maintenance of your essential plumbing system, Master Rooter Plumbing protects your investment and long-term satisfaction. Established in 1948, Master Rooter Plumbing remains committed to providing honest and ethical service to home and business owners across Southern Idaho.
Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.
If you have any questions, please check out our frequently asked questions page on this site. If you don’t see what you are looking for, our specialists will be happy to assist you. If you would like to schedule a service call, or we can be of any assistance, please call us at 972-346- 2332. For your convenience, you may also request an appointment here.
As a plumbing agency serving San Francisco, we repair fixtures and hardware in homes and offices. Our repair services cover sinks, bathtubs, showers and toilets in residential as well as commercial facilities. Whether there’s a need to seal a crack in a basin or adjust the ballcock in a toilet tank, we are capable of getting the job done properly. Our plumbers also provide extended warranties on any parts and labor in the plumbing repair services. Water heaters can be expensive to replace, so count on us to fix minor and major problems in tank less unit.
This is an updated review.  I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website.  I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response.  This does not, however, in any way change the initial service and good work I received from Jaime.  If I get the information I need, I will update my review and will have them bid my jobs.
*Offer valid for one cable drain cleaning per household. Offer not available during holiday hours. Services must be scheduled during normal business hours (Monday – Sunday, 7am – 5pm). Accessible cleanout required. Offer applies to cable service only and excludes toilet auger or Scour Jet® drain services. Not valid on rain or storm drains. Additional services may be purchased at additional cost. Price of additional services will vary depending upon scope of work. Free estimates are provided prior to initiating work. Valid for residential customers only at participating ARS® Network locations. Not valid with any other offers, discounts or prior sales. Coupon required at time of service. Void where prohibited. No cash value. Offer expires 11/30/2018.
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
Needed to replace a water pressure regulator.  Looking at the retail costs of the regulator, they seem to run from abouit $60 to over $300 for one that includes more that the basic control of water pressure in the house.  Had not used a pro plumber for over 20 years so I was not up on the costs associated with needing their help.  I was contacted by at least 3 plumbers but only one, Right Now Plumbers, gave me an instant quote of $394  for the service without me even asking. Although I thought this price seemed a little high for a job that takes less than an hour to complete, I accepted their service.  Must say that the job was done very professionally and would use them again if needed.  However,
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!

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