Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future.
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
Trusted, highly trained plumbers of Duncanville, Texas. With over 15+ years experience we are locally owned and operated. Emergency plumbing service also available. If your looking for a plumber near me give us a call today. Let us first evaluate your issue free of charge. We then can give you your options on what is needed done in order to fix your problem.
You’re busy, and your time is valuable. So having to wait on any service contractor is simply unacceptable. Your complete satisfaction with our plumbing repairs and plumbers is 100% guaranteed. Benjamin Franklin’s on-time guarantee is one of the best in the country and since our plumbers are highly trained, experienced and skilled, your needs and expectations are always met and exceeded.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
My landlord sent this company over to the house and the plumber came in with a hand held snake. He worked on the Drain for over an hour and could not clear it. He left and we had to call another company that used a larger industrial snake. Cleared my drain in 20 minutes. I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work. Such a bummer
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
How do you know a company cares about the quality of their work? They stand behind it - that's how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!
Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator. Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job. He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!
11/21/2017 We greatly apologized that we were not able to keep our scheduled appointments with you. We would… We greatly apologized that we were not able to keep our scheduled appointments with you. We would love the opportunity to be able to rectify the situation. We would like to thank you for taking the time to speak to the manager who reached out to you yesterday regarding the situation. Hopefully, we can work with you toward a positive solution going forward. We appreciate the honest feedback, without it we cannot continue to grow and improve as a company. Read more
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
Called for what may or may not have been a minor job. Appointment made for the following day. It was… Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest order. Read more
When water doesn’t stay where it’s supposed to, our Duncanville water damage restoration crews are at-the-ready to handle flooded basements, broken pipes, overflowing tubs and toilets, heavy rains, sewer line backups and other water issues. Roto-Rooter’s IICRC certified water cleanup professionals are available 24 hours a day, 365 days a year and will respond quickly to minimize damage to your property.
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
If it’s a toilet issue you’ve got, you’re sure to find the right toilet parts and replacement pieces – including shutoff valves and supply lines – to get your toilet in tip-top shape. We’ve also got shower parts and shower valves, sink parts and faucet parts, as well as everything for bathtub repair – all to get your bathroom up and running in top-top shape.
I have never used another plumbing service other than Almighty Rooter because they are the best. When you call in for service they actually know you, and your company. They know my name now whenever I call. They are ready to work within 24 hours after a call, and they do good work. Their tech guys are nice and professional, but at the same time they make you feel comfortable. They are wonderful!
toilets work off of siphon.more correctly it's the timely transfer of water from the tank to the bowl through the ports that starts the siphon and carrys the solids and water downstream,thus completing a flush.i also live in florida and due to lots of hard water everywhere can tell you that most likely the toilets are full of deposits and need to be replaced or are of poor quality.all of the toilets from home depot are trash i would suggest getting one from the factory or from a plumbing supply house.DO NOT GET A 1.28gpf...1.6gpf is still legal