My plumbing experience was  to have the plumbing  disconnected under the sink so the counter top and new sink could be installed.  I thought the service  of $115 was high, but usually if there is an additional fees, it is usually rolled into the cost of repairs or labor.  This company also charged 3.75 % for putting it on a credit card, which was not mentioned until I received the invoice in the mail after paying on the phone.
First of all I appreciate all the kind reviews. We went to this customer's house, his tub diverter was not working. Apparently the pipe coming out off the wall for the diverter was under stress. The minute technician touched the diverter without any force it broke in his hand. Tech called and gave the report to American home shield. American home shield denied the call due to improper installation. We gave this customer a fair price to cut the drywall from behind the valve (for access) and correct the issue. Customer agreed and tech proceeded with the repairs. After completing the job techcian started the cleaning process. He asked the homeowner if he could borrow a old towel, so he can clean up nicely. The reason he ask the homeowner for towel, because prior to this job, tech did another job and made his towels dirty and he didn't wanted to use dirty towels to clean the customer's house. I really don't see what's the big issues about it, our customers always appreciated that we clean after our repairs. After technician completed the job, homeowner asked the tech if can also replace his garbage disposal, tech gave him the price and proceeded with replacement. During replacement of the disposal tech noticed that drain pipe need to be modified, he did the modification with no extra charge. If the homeowner was so unhappy with the repairs why he gave the technician extra work to due????
Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix"
Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
Mr. Rooter® Plumbing is the go-to plumber for homeowners across the country. Why? Our plumbing contractors provide courteous, friendly, affordable, and effective residential plumbing services. We take our mission to exceed our customers’ expectations seriously! From on-time arrivals to licensed and certified plumbing experts, we make sure homeowners are getting the very best plumbing services. You can have total peace of mind and confidence when you call on us! We stand behind our work and go the extra mile to get the job done quickly so you can get back to enjoying your home.
We called Mr. Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
*$200 minimum purchase required. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2018.

Hi Kenneth, We would be happy to get you connected with a pro for your project. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews for local water heater pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to [email protected] –HASupport
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
Yesterday and today for the most part of my day's been frustrating I had 2 different plumbing companies who came in and they said it was not possible to do the repairs through the warranty company needless to say I requested one more time a different company this time that dispatched neighborhood plumber. I was contacted by Gary upon his arrival I realized this gentleman been at my house before. I explain the situation and then he said  OK, for a while I did not hear him say anything about half hour later he came up to me, he stated that it was done. to my surprise he proved me that it was really done! I have to state this this guy he knows what he's doing.  I wish the other 2  Companies would have witnessed him doing the job, when they told me it was impossible.  On the note I would like to state my thankfulness to Gary from neighborhood  Plumber. He is the best!
With our intimate knowledge dealing with specific plumbing issues in the San Francisco area, we have a working familiarity with commonly occurring issues in local homes and businesses, as well as the best solutions to resolve them quickly. We can take on projects both big and small, and we have the tools and experience to get your home or business operating at top efficiency as quickly as possible.
My water heater thermostat pilot kept going out. After Gary replaced it with a new one, it continued to go out. Gary kept calling to check and came over a few times until he could figure out what the problem was. Happy to report, my water heater finally continues to work. Gary also called a week later to check that it was still working. I recommend Neighborhood Plumber.
If there’s a plumbing problem in your home, Abacus Plumbing will fix it. Abacus plumbers are background-checked, highly trained, and state licensed; therefore, you’ll be getting a quality technician to service your home’s plumbing network. Abacus plumbers have years of experience repairing residential plumbing systems; there isn’t an issue they have not tackled, including:

Tired of working with plumbers who show up late or do a haphazard job? Finding a dependable contractor doesn’t have to be difficult. At Rooter MD Plumbing & Heating our local Livonia, MI plumbing, heating and cooling technicians are committed to your safety, comfort, and peace of mind. When you work with us you can expect nothing short of exceptional service – from an accurate diagnosis to careful workmanship to personal attention throughout the service.
We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati. M Effat
Using corrosive chemicals to dissolve a clog is like throwing a grenade down a gopher hole. Instead, Wroblewski recommends flushing your drains weekly with a half cup of baking soda and one cup of vinegar. Let it fizz in the drain for ten minutes, then pour in four cups of boiling water. Find out about the plumbing nightmares that will make you cringe.

Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport


Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Plumbers are skilled professionals who are trained to install and maintain pipes and systems for drinking water, sewage and drainage. They usually have trained through four- to five-year training programs, which include apprenticeships, via trade schools and community colleges. Plumbers’ areas of expertise typically go beyond pipes to include mathematics, blueprint reading, plumbing codes and water distribution. They handle plumbing emergencies, such as broken pipes or clogged drains, and install and maintain everything from a new piping system to a replacement faucet. Plumbers also know how to install bathtubs and showers, toilets, water heaters and dishwashers. Plumbers may work on residential or commercial sites, sometimes designing and laying out a pipe system during construction.

I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it… I had a clogged waste line so I texted the guy who came out the previous year and he couldn't do it for four days.  I put in a Request a Quote on Yelp and I heard back from Jaime within minutes, he could be out in a couple of hours and his price was half of what I paid last year for the same job.  On time, quick, friendly and very reasonable, Super Plumber is my go to from here on. Read more
Never fear, Benjamin Franklin Plumbing Duncanville is here for you. No matter what your emergency plumbing needs may be, our Duncanville plumbers are trained to swiftly and efficiently handle a wide variety of emergency plumbing repairs. Don’t hesitate to pick up the phone if you feel that you have an emergency plumbing situation on your hands. We’ll be waiting to come to the rescue.

"After calling Denise, Dan C. arrived within 30 min. (by 9:15 PM), diagnosed the problem and called Sean C., who arrived 30 min. I have dealt with Denise & Dan in the past. Sean, has the same attributes to address and complete the problems at hand. I dealt with Jason & Kevin, also. Your people have what it takes to address the plumbing Issues and do quality work, promptly. V.V. looks forward to you handing our Plumbing issues. A satisfied customer. Michael Lawlor, treasurer V.V. Condo Assn. Again, I want to stress their teamwork from Denise thru Dan, Kevin, and Sean."
For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.

Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!!
Whether your home needs a simple plumbing repair, sewer line repair, clogged toilet repair, or complete plumbing installation services, we have the expertise and knowledge to get the job done right. Our reliable 24/7 emergency service means that a friendly plumbing technician will visit your home and help you quickly. A regularly scheduled maintenance service from Peterman Heating, Cooling & Plumbing, Inc. can help keep your home’s plumbing system running smooth to help avoid expensive future repairs.
There’s often an Allen wrench that comes with the garbage disposal. I keep it under the sink. When the thing jams, follow the directions in the manual, and I won’t need to come out. Another plumbing tip, don’t believe the myth about putting lemon peels in the disposal to make it smell better. That will just make it jam faster.  These are the things you should never pour down the drain.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
They did come out on Easter Sunday for an emergency blockage (house full of people) but I should have asked how much. Charged $498 to clear 25 feet of sewer line, which I was told was flat rate whether it was ten feet or a hundred feet. No mention of emergency service. At least they came within a few hours and got the job done. Here’s a hint- if you have an older system and have visitors from the city make sure you know what they are flushing!
Called for mainline sewer clean out and once they got there they started the upsell. Ran snake down the line, said it was to laden with roots needed to use the hydro jet at an increased price. Then after that they ran a camera down and said the line was crushed had to dig up section and replace the damaged portion. After almost 2 days they then say the section they thought was bad is now prepared but another 37 feet needed to be repaired... They could recline at a cost of 250.00 per foot... Needless to say, told them to hit the road... Stay away from these franchise crooks.

Our plumbing repair services are second to none. Custom plumbing repair and other plumbing repair projects require skill, expertise, and experience, and our licensed plumber repair techs have all three. For leaking pipe inspections, plumbing system maintenance, and all kinds of Utah plumbing repairs, Any Hour Services is the only call you need to make. For more Utah plumbing repair information or FAST, FRIENDLY PLUMBER REPAIR SERVICES, please give us a call!
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
We stand behind our work with a 100% guarantee. Let us help rid you of your annoying plumbing issues. Our team work fast and professional. If your unable to locate your leaky issue give us a call today. We offer free estimates and advice on what the issue could be. Other plumbers charge for trip fees or service fees just to diagnose your problem. Ours is 100% free. Our rates are affordable and fair. We also offer financing for expensive plumbing issues to help you if money is tight.

We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.


Drain cleaning Clogged drains are the last thing your home needs and they don’t always make for the most successful DIY projects.  If you happen to get a clog that you can’t tackle on your own, let Master Rooter Plumbing tackle the job for you.  Whether it is a slow running drain, sewer smells coming from the bathtub, or something that should not be flushed making a trip down the toilet, battling clogged drains is one thing you don’t have to do!  Let Master Rooter provide our premier service and help give you one less stress to worry about! [/one_half_last] Jetting After years of continued usage your plumbing is bound to become blocked with grease, sediment, and other sludge.  The safest way to ensure a clean system is to “flush the pipes” with a high-pressure jetting treatment.  Using state-of-the-art technology, the team at Master Rooter Plumbing can use high pressure water jets to knock out sludge build-up and keep your sewer lines and pipes running smoothly. [/one_half_last] Sewer camera/videos Inspecting a new home before buying or remodeling? Checking to see if your septic system is still running smoothly? Lost a valuable item down the drain? These are many of the reasons why you may need your to take a close and personal view of your sewer or drains with our plumbing video equipment.  Master Rooter Plumbing’s plumbing video inspection equipment is a non-invasive and efficient way of nipping potential sewer, septic, and drain problems in the bud and insuring your plumbing systems are running smoothly. Toilet/sink repair and replacement Chipped and cracked porcelain or ceramic toilets and sinks aren’t just physically unappealing, they open up the chance for leaks and water damage to your home. Let the highly-trained team at Master Rooter Plumbing expertly repair your sink or toilet and prevent your home from getting further damage. Or maybe you are interested in replacing your toilet or sink, whether time has taken its toll or you’re just interested in giving your bathroom a new, modern look, you can trust Master Rooter plumbing to masterfully swap out your toilet or sink. Water service repair As your home gets older, so does your home’s connection to a main water line.  Over time, your home’s connection to an external water source can leak or break due to extreme temperatures, corrosion, the natural shifting of soil, or simply natural aging.  If you are experiencing an unnaturally soggy lawn, water discoloration, or a severe drop in water pressure, your home may be in need of Master Rooter Plumbing’s water service repair.  Our expert team can pinpoint breaks in your water line and repair the damage, allowing your home to once again have access to clean water. Sump repair and replacement Sump pumps are a crucial means of protecting your home from flooding and basement damage.  A sump pump is designed to ensure that water drains away from your home’s foundation and if it fails you open your home up to the potentially disastrous results.  At Master Rooter Plumbing, our highly-trained technicians are skilled in repairing your sump pumps to get them back into fighting shape, or replacing those that have given up the ghost.  Your home’s sump pump is your first line of defense against flood damage, don’t let your home be unprotected. Water heater service and repairs No one wants to wake up to a cold shower and it is Master Rooter Plumbing’s goal to make sure your day starts off right. Whether your home has a conventional water heater, a tankless water heater or hybrid heat pump system, our team of plumbers are available 24-7 to repair your water heater and make make sure you never have to worry about cold showers again. Trust Master Rooter Plumbing’s team to service and repair your water heater today!  Toilet leaks/runs A leaky toilet is the last thing anyone wants. If it’s the hassle (and higher utility cost) of water constantly running in a toilet’s tank, or water leaking out of the toilet’s base causing water damage, Master Rooter Plumbing are your experts for the job!  We offer 24-7 emergency repair to help solve your leaky toilet problems, so whether it is water damage or higher water costs, let Master Rooter Plumbing be your solution. Lavatory/ bathroom upgrades and remodel Is your home in need of a updated bathroom? Then let the team at Master Rooter Plumbing provide our stellar bathroom remodel service. Our years of bathroom remodeling experience allow us to safely avoid all of the common pitfalls that homeowners can fall into when remodeling on their own. We can both recommend the best possible fixtures for your bathroom or lavatory as well as install them with minimal disruption to your everyday home life.  Kitchen upgrades and remodel Ready to upgrade your kitchen to a whole new level?  Master Rooter Plumbing knows all of the ins and outs of ensuring your home has the best possible kitchen it deserves. Our trained technicians are no strangers when it comes to kitchen remodeling and can help you choose and recommend the best possible finishes and fixtures for the kitchen of your dreams. If your kitchen remodeling job becomes too big for just your hands, let Master Rooter Plumbing help by calling 720-434-3406. Kitchen, lavatory faucet repairs and upgrades The drip, drip, drip or a leaky faucet has become a symbol of all things annoying but it’s not the only problem that can happen to your bathroom or kitchen faucet.  That drip can eventually lead to a faucet that won’t stop running, or worse yet, a faucet that won’t turn on at all. Whether it’s just a drip or something more serious, Master Rooter Plumbing is up to the task to help solve your leaky faucet problems! Call us 24-7 at 720-434-3406 to help you with your minor dripping annoyances or full-blown faucet emergencies. Main line service The main water line to your house is the source of clean, fresh water to your entire home and ensuring that it is corrosion free, damage free, and blockage free is incredibly important.  The technicians at Master Rooter Plumbing have access to some of the most state-of-the-art technology to investigate just what exactly can be effecting your main water line.  We eliminate the guesswork and can quickly diagnose whatever issues could be disrupting the flow of water into your home.  If you are experiencing a disruption or service, a drop in water pressure or discolored water, call the team at Master Rooter Plumbing 24-7 to get your clean water back on track. Tankless water heaters Whereas a traditional water heater will collect water and heat it for future use, tankless water heaters heat water directly without the need of a tank, basically making them the “on-demand” version of water heaters.  While not the best option if you plan on doing things like simultaneously taking a shower while washing clothes, they generally are a more cost-effective water-heating option for most homes. At Master Rooter Plumbing, we are experts in all things tankless water heating.  If your tankless water heater experiences any issues or simply needs routine maintenance, call our team of expert plumbing technicians. Underground repairs The biggest issue with sewer and plumbing lines is that they are hidden from the naked eye.  Buried underground the last thing you want to do is blindly dig around your yard with a shovel trying to identify the source of a leak.  At Master Rooter Plumbing, our team of technicians can use our years or experience and state-of-the-art equipment to non-invasively identify where your damage is coming from so that it can be addressed effectively and quickly. Excavation Plumbing and sewer systems are amazing conveniences and by hiding pipes underground, these amazing systems are able to do their jobs without making your home’s yard look less appealing.  The downside however is that if one of these systems becomes damaged do to corrosion, the soil shifting, or just simply because of time, there is not way to repair or service them without excavating the ground to locate them damage.  At Master Rooter Plumbing, we are highly trained in locating breaks and damage before we even begin the process of excavation. And whether it’s something that can be addressed simply with shovels, or maybe something requiring larger equipment, we strive to effect the overall look of your yard as little as possible.  So call Master Rooter Plumbing today if you are in need of excavation services! Let us be your “go to” Plumber in Denver. If you’re experiencing difficulty with your plumbing system, or you want to avoid one altogether, contact or call Master Rooter today for an estimate!
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
The Handy customer service team is online 24 hours a day, 7 days a week. If you have any concerns either before, during, or after your job, someone will be in contact with you to help make things right. No matter how big or small your job is, we’re confident that you’ll be satisfied by the affordable plumbers on the Handy platform. When you book local plumbing services through Handy, you’re in charge of when the work gets done. And should your situation change, you can always cancel or reschedule your appointment with at least to 24 hours’ notice.

With Latta Plumbing Service, you’ll have upfront pricing, friendly and knowledgeable plumbing contractors who arrive at your door on time, in uniform, and work carefully and efficiently on your home’s plumbing so you can get back to your routine with the least amount of disruption possible. Your 100% satisfaction is our dedication and commitment to getting the job done right the first time. Click Here to check out our online reviews or click here take advantage of our current internet specials and discounts for your plumbing service.


The Delta 5 in. Hand shower Diverter Spout The Delta 5 in. Hand shower Diverter Spout in Chrome is a key component to a coordinated and multi-functional bath. As part of a company that delivers water every day through millions of faucets worldwide Delta provides a lifetime limited warranty on all parts to the original consumer. Delta is ...  More + Product Details Close

10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
Mr. Mohammad Bagheri from Mr. Rooter stopped by to assist in replacing a bunch of old valves around the unit. He had a fantastic attitude and was courteous and worked fast alongside his partner. I greatly appreciated him breaking down the cost for each individual part to ensure I knew what I was paying for, and walking me through the areas of work to inspect their workmanship.

TLDR - My $75 American Home Warranty service turned into $200 of repairs when Gary ripped a leaky faucet from my wall and "discovered" that the pipe was misaligned. Like most other people here, I too had the misfortune of being forced to use Neighborhood Plumber due to my home warranty. My service man was Gary and he was very standoffish at first, thinking that I only had minor repairs - garbage disposal service, switching hot and cold faucets and a leaky tub faucet. For the record, he contacted America Home Shield while he was repairing my tub and said it took 30 minutes to reset the garbage disposal (2 minutes) and another 30 minutes to switch the hot and cold faucets (5 minutes) - I would never trust them to do my work again. Then Gary got real "chummy" when he saw an opportunity to make additional money. To "fix" my leaky tub faucet he "accidentally" ripped it from the wall which required him to first cut a hole into my newly painted bedroom and reattach a pipe. At this point he "discovered" that the pipe was off center and would require either breaking the tile in my bathroom which would cost me $125 or redirecting the pipes to the correct position, costing me $175 - neither of which would be covered by my warranty. You can see the second picture where he has enlarged the hole AND BURNED A SPOT ON MY WALL!!! Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix" Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome. The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!! Finally, again trying to be chummy, he says that my upstairs toilet rocks a little and he would hate to see it break and spill sewage. While he can't fix it right now, he HIGHLY recommends that we get a single plumber as our go-to guy so that they can know the history of the home. Sorry Gary, you aren't going to be that guy.

“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
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