"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"
Benjamin Franklin Plumbing Duncanville is the punctual plumber. We are part of a national network of conscientious, courteous, highly competent plumbing repair specialists. And while you’ll be seeing our trucks and hearing our radio ads coast-to-coast, all Benjamin Franklin Plumbing businesses are locally owned and operated by people who live in your community.

We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
My landlord sent this company over to the house and the plumber came in with a hand held snake.  He worked on the Drain for over an hour and could not clear it.  He left and we had to call another company that used a larger industrial snake.  Cleared my drain in 20 minutes.  I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work.  Such a bummer
*Offer valid for one cable drain cleaning per household. Offer not available during holiday hours. Services must be scheduled during normal business hours (Monday – Sunday, 7am – 5pm). Accessible cleanout required. Offer applies to cable service only and excludes toilet auger or Scour Jet® drain services. Not valid on rain or storm drains. Additional services may be purchased at additional cost. Price of additional services will vary depending upon scope of work. Free estimates are provided prior to initiating work. Valid for residential customers only at participating ARS® Network locations. Not valid with any other offers, discounts or prior sales. Coupon required at time of service. Void where prohibited. No cash value. Offer expires 11/30/2018.

*Offer valid for one cable drain cleaning per household. Offer not available during holiday hours. Services must be scheduled during normal business hours (Monday – Sunday, 7am – 5pm). Accessible cleanout required. Offer applies to cable service only and excludes toilet auger or Scour Jet® drain services. Not valid on rain or storm drains. Additional services may be purchased at additional cost. Price of additional services will vary depending upon scope of work. Free estimates are provided prior to initiating work. Valid for residential customers only at participating ARS® Network locations. Not valid with any other offers, discounts or prior sales. Coupon required at time of service. Void where prohibited. No cash value. Offer expires 11/30/2018.

Thank you so much to Mr. Rooter Plumbing for your great service. Ken, Jim and Vinny were amazing!! A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work. And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor! Thank you so much!
One of the most common plumbing problems is clogged drains. If your drains and pipes are obstructed, your plumbing and septic system cannot operate effectively. Our Lake County drain cleaning contractors can help you with this frustrating issue. We use the most advanced techniques and equipment in order to completely remove the obstruction from your system. After our drain cleaning services, your plumbing fixtures and appliances will operate in the best possible manner.

I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for.  Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system.  Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that.   I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded.  Its almost a month later and I still have not heard back.  I recommend that you try other plumbers if your going to be doing a large project.  This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!
Now, my personal rant.  Listening to their male centric misogynistic phone hold advertising is disgusting.  Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average.  Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating.  We will not recommend their services or use them in the future.

We called Mr. Rooter on a Thursday, due to a problem with a kitchen sink being clogged. Two employees of Mr. Rooter came out and said they were not able to remove the clog. They sent their camera through the drain and said that they believed we had a collapsed pipe. They said it would be necessary to dig up the area the pipe was under - and it would cost $4,000 (50% of it due immediately). They said they would send out workers on Friday. On Friday two servicemen came to the house and said they needed to excavate the cement In our office, located in the finished basement of our home. They jack-hammered out the entire length of our office room. Then they cut a hole in the pipe they had uncovered, and lots and lots of what they call "kitchen core" oozed out of the opening.

“In short, it was discovered that the PRV had failed, resulting in the water pressure inside the house becoming too high. As a result, our water heater began to leak, and, in turn, fail. Charles and Bobby were the Techs that came out and replaced the PRV and water heater. While here, they made an adjustment to the water lines, supply and return, to the water heater, which has a recirculating pump on it. All in all, wonderful! My go-to plumbers.”
My landlord sent this company over to the house and the plumber came in with a hand held snake. He worked on the Drain for over an hour and could not clear it. He left and we had to call another company that used a larger industrial snake. Cleared my drain in 20 minutes. I spent the whole morning at home yesterday and did not get my problem resolved and had to take the day off of work. Such a bummer
For the past 30+ years, BEST Plumbing Service of Cincinnati has served the area by providing the highest quality plumbing repairs and installations throughout the entire area. Our Cincinnati plumbing company, based in Loveland, takes pride in being a family-owned and locally-operated business. Whether your sewer lines, water lines, faucets, drains or toilets need servicing, our team is equipped with the best knowledge and experience to get the issues fixed fast and quick. Our licensed and experienced plumbers are always on standby when duty calls.
I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.

This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
Master Rooter Plumbing offers a complete range of professional plumbing services, ensuring reliable and cost-effective solutions to any challenge. We employ a team of highly trained, dedicated, and regularly updated technicians, who have the experience and access to the state-of-the-art technology to exceed your highest expectations. With accurate diagnosis, installation, repair, and maintenance of your essential plumbing system, Master Rooter Plumbing protects your investment and long-term satisfaction. Established in 1948, Master Rooter Plumbing remains committed to providing honest and ethical service to home and business owners across Southern Idaho.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion.  Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.
Called for mainline sewer clean out and once they got there they started the upsell. Ran snake down the line, said it was to laden with roots needed to use the hydro jet at an increased price. Then after that they ran a camera down and said the line was crushed had to dig up section and replace the damaged portion. After almost 2 days they then say the section they thought was bad is now prepared but another 37 feet needed to be repaired... They could recline at a cost of 250.00 per foot... Needless to say, told them to hit the road... Stay away from these franchise crooks.
11/21/2017 We greatly apologized that we were not able to keep our scheduled appointments with you. We would… We greatly apologized that we were not able to keep our scheduled appointments with you. We would love the opportunity to be able to rectify the situation. We would like to thank you for taking the time to speak to the manager who reached out to you yesterday regarding the situation. Hopefully, we can work with you toward a positive solution going forward. We appreciate the honest feedback, without it we cannot continue to grow and improve as a company. Read more
You count on your evaporative cooler to reduce temperatures in your home by as much as 40 degrees. When your evaporative cooler stops working, you can end up with a hot home and a miserable family on your hands. Fortunately, our Denver plumbing service can come out and fix your evaporative cooler. Our skilled technicians can also provide maintenance and even winterize your evaporative cooler so it will be ready when spring rolls around. If you depend on an evaporative cooler to cool your Denver home, you also need to depend on JD’s Plumbing Service. Our technicians will make sure your home stays comfortable all spring and summer long.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
This is my first yelp review ever and my second one will be for American Home Sheild (AHS).  AHS assigned Neighborhood Plumbing to fix my faucets in my kitchen and bathroom.  Without even looking at the faucets the technician said problem was something else. They try to oversell you the work and leave a big mess for you to clean up.  Made my faucets worst and when I tried to go thru AHS to have them come and fix the problem they both said they will not do  it.  SAVE YOUR $S AND DON'T USE Neighborhood Plumber & Rooter and AHS.
A plumber’s reputation depends on your satisfaction. As a result, any plumbing service professionals you book through Handy will take their responsibility to you very seriously. They will want to turn up on time, bring the right equipment and get the job done as professionally as possible. That way, they know you’ll leave them a good review and they’ll get more work! To give you further peace of mind, every plumbing repair done on the Handy platform is backed by the Handy Happiness Guarantee. This means that, in the unlikely event that you’re unsatisfied, Handy will work hard to make things right.

*Purchase and installation of new water heater required. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2018.
Abacus’ plumbers are also experts at sewer & pipe repairs, shower & tub repairs/installations, kitchen & bath faucet repair/installations, sink repairs/installation, plumbing inspections, water filtration, water softening, garbage disposal repair/installation, toilet repair/replacement, drain cleaning with drain camera inspections, leak detection/repair, plumbing repair/installation and back flow prevention for all Houston Texas homes & commercial business properties. Need an annual Plumbing Inspection on all your home’s plumbing systems? Ask about the Abacus CLUB. The CLUB membership will give you the peace of mind that your plumbing system is working at top efficiency. Our licensed plumbers will conduct an inspection of your home to look for and fix any potential plumbing problems. 

“My kitchen sink was clogging up, so I made an appointment with Mike Counsil plumbing. Yobani and another technician came to put an auger/snake through the wall, replaced my sink pipes and also fixed a leaky shower in the master bathroom. Yobani and his team were all very professional, knowledgeable and CLEAN!! They all wore booties, brought in a carpet to lay on my kitchen floor so as not to get debris everywhere. They weren’t able to fix the kitchen sink because it was determined to be a main line issue down in the garage (not my personal condo unit) that was causing the back-flow. So they did not charge me for the snake/auger services as it did not resolve the problem. They are a bit pricier, but I could see where my extra dollars were going for their service.”
The equipment used for sewer cleaning depends on the nature of the clog. A drain snake--also known as an augur--is usually the first line of defense, and is inserted directly into the pipe to clear blockages. For severe blockages, a device with a video camera can be put into the line to provide a view of the pipe's interior so that the cause of the problem can be properly diagnosed. In cases where the pipe has been blocked by grease buildup, a high-pressure water jet--also known as a hydrojet--can be used to clear the drain.

No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all!  Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help.  We offer a full range of plumbing services, including installation, repair or replacement.
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