I had 207 Plumbing come to fix a leak in my ceiling. It's a terrible, terrible company to do business with. He came and fixed a broken pipe in the ceiling, and I asked him to check the rest of the pipe to make sure that nothing else was broken, he said everything was OK and charged me $219.00 for 45 minutes and left. Never cleaned up his mess. I went to clean up the mess after he left and found there was more damage to the pipe. I called him to come back, which he did. He looked at the water coming down from the ceiling, into a light fixture and said he had another job to go to and couldn't come back until next week. He also wanted to charge me $350.00 to come back. I told him that was too much and he said he would make an exception and only charge me $219.00. Now I have major damage done to the ceiling, the light fixture and the floor. All of this could have been prevented if he had stayed and fixed the problem. I will NOT hire him again.
Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again
Clogged drains or sewer line backups can wreak havoc on your business, and we know that plumbing emergencies rarely align with business hours. Sudden, unexpected plumbing emergencies can have a serious negative impact on your business—any amount of downtime can result in missed opportunities and the inability to serve your clients, potentially leading to lost revenue. When plumbing emergencies occur at your place of business, you need an emergency plumber you can trust.
I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!
Taking a personalized approach to every job, we meet your specific requirements, address your concerns, and complete all work quickly. Browse our comprehensive list of services, give us a call for more information at 208-955-8533, and take advantage of superior customer service. At Master Rooter Plumbing, we make sure you never need to go anywhere else. We Have It All!
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.