Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
This was a great experience, guys were very fast very professional, honest and smelled good plumbers… This was a great experience, guys were very fast very professional, honest and smelled good plumbers too! They changed my entire sewer line in one day by using threnchless technology. Highly recommended. Thanks u Neighborhood Plumber and Rooter. Read more

Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.


The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!!
We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
We had a clogged tub the day before NYE, they sent a plumber out to unclog the tub precharged $65 for coming out. He gave us the price of $310 for the job. The plumber's machine broke while trying to unclog the tub. The plumber quickly left after notifying us his machine broke. He said someone else would come. They told me it would be a few hours before someone could come. We were leaving for holiday weekend so we had to reschedule for the following Wednesday. We had to wait all morning but a second plumber came unclogged the tub and we paid their fee of the remaining balance of 245. 3 days later it was clogged again, we called again and were told that the last plumber that was there had to be the one to come out if not they would have to charge us all over again.
“Aaron C from Mike Counsil Plumbing came last week to fix a leaky sink. It was great working with Aaron who is extremely knowledgeable and courteous. After fixing the sink I told him about a problem we have had with the dishwasher for two years. Every time we ran the dishwasher we had trouble with water leaking from the dishwasher overflow and going into the granite. After examining the system, he found the water from the dishwasher had to go through a 90-degree turn and changed it to a 130-degree turn, thus allowing an easier flow. We have not had the problem since. His expertise was greatly appreciated. I highly recommend Mike Counsil Plumbing and have taken several of the cards to give to friends.”
"We just moved to a new house and Luke did an amazing job installing our home entertainment system. We thought we had a simple TV mounting project, but Luke was able to connect all our equipment (some of which was a bit outdated) so we have one seamless audio/visual system. Plus he was able to fix some errors that Comcast had made and willing to jump in and work on a few other small projects I needed done before the holidays. His price was reasonable and in the week since he performed the work I've had 2 people knowledgeble in contracting or wiring compliment the quality of his work."
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
When desperate times call for an experienced plumber, San Jose relies on the expertise of Gogo Rooter. From a dripping faucet to underground pipe installation, we can take care of every plumbing repair you may have. With fast plumber service and fair prices, you won’t find a better company for all your plumbing needs. We are dedicated to customer service, ensuring each job gets completed to your satisfaction and to our high standards.
We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).
Now, my personal rant.  Listening to their male centric misogynistic phone hold advertising is disgusting.  Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average.  Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating.  We will not recommend their services or use them in the future.
Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.

No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all!  Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help.  We offer a full range of plumbing services, including installation, repair or replacement.
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