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A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.

Plumber Repair Company


My wife and I recently moved into our first home that we have bought. The sink in the kitchen had been slow to drain and got clogged after a month. I tried to get help from a local Renton plumber (he who shall not be named) and he was garbage. Mr. Rooter easily unclogged my kitchen sink line that was backing up into my tub. This was such a source of anxiety for a week or so. Nate Cervantes was the technician. He was courteous, knowledgeable, and worked clean. He even cleaned up some of the mess the previous guy made a week before. $607 to use a snake with a water jet tip to dislodge all the gunk from the previous resident (and the remaining few straws we placed on the camel's  back.) I cook every night, so this was super important and nerve wracking to me. It was a lottle pricey, but worth it to me. The last guy failed to unclog the pipes and suggested a $1400 repipe, and that didn't include having to close the wall back up. That was after 30 minutes of getting nowhere. Nate is a gem and deserves a raise. Thank you so much!

 We are the plumbing experts of Duncanville Texas. We specialize in both residential and commercial plumbing in 75116, 75137 and 75138. We not only service Duncanville but surrounding cities such as Desoto, Lancaster and Cedar Hill, Texas. We offer FREE estimates always for all new and current customers. We are licensed and insured in the state of TX.
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
My called them because my sewer was backed up. They came out and couldn’t clear it by rooting it (Which was successfully done by 2 previous companies in the past 5 years). He told me it would cost $595 (Outrageous). But that money would go towards trying to Water Jetting. $1000. Of course that didn’t work. Then I was told that money would go towards installing a clean out. $4500. After all was said and done they left a large hole in my front yard. Charged me for the first 2 procedures ($595 & $1000) and the $4500. Plus another $1200 that was added to the invoice unknown to us. So they want to charge us $7000 for a job that should of been done for around $250 if they were honest. I highly recommend NOT using Mr. Rooter Plumbing. Save yourself a lot of money and stress.
Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
They were called in by American Home Shield, and they wouldn't come for 2 day. When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair. We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)

Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.

I seriously can not give Alex enough stars!! We had a huge main log clog and he was able to come out quick, bring everything back to tip top shape AND do it for a super reasonable price. He is probably one of the most honest and trustworthy plumbers I have ever met, and I have plumbers in my family! Give him a call for your plumbing needs, I promise you won't be disappointed
After homeowner wrote the negative review technician  attempted to contact the homeowner to discusss about the negative review. Since homeowner didn't not answer his phone, tech left a message asking "If he can call technician back to resolve this issue". Five minutes later homeowner is writing on yelp that now the technician is harassing him and he even posted the technician voicemail on yelp. Yelpers please look at the message posted by homeowner and see what part of the message is a harassment? We do our best to keep our customers happy but I guess we cannot please everyone. Read more
“My kitchen sink was clogging up, so I made an appointment with Mike Counsil plumbing. Yobani and another technician came to put an auger/snake through the wall, replaced my sink pipes and also fixed a leaky shower in the master bathroom. Yobani and his team were all very professional, knowledgeable and CLEAN!! They all wore booties, brought in a carpet to lay on my kitchen floor so as not to get debris everywhere. They weren’t able to fix the kitchen sink because it was determined to be a main line issue down in the garage (not my personal condo unit) that was causing the back-flow. So they did not charge me for the snake/auger services as it did not resolve the problem. They are a bit pricier, but I could see where my extra dollars were going for their service.”
11/21/2017 We greatly apologized that we were not able to keep our scheduled appointments with you. We would… We greatly apologized that we were not able to keep our scheduled appointments with you. We would love the opportunity to be able to rectify the situation. We would like to thank you for taking the time to speak to the manager who reached out to you yesterday regarding the situation. Hopefully, we can work with you toward a positive solution going forward. We appreciate the honest feedback, without it we cannot continue to grow and improve as a company. Read more
I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.
“In short, it was discovered that the PRV had failed, resulting in the water pressure inside the house becoming too high. As a result, our water heater began to leak, and, in turn, fail. Charles and Bobby were the Techs that came out and replaced the PRV and water heater. While here, they made an adjustment to the water lines, supply and return, to the water heater, which has a recirculating pump on it. All in all, wonderful! My go-to plumbers.”
We called Mr. Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do.

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Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.

Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.
Thank you so much to Mr. Rooter Plumbing for your great service.  Ken, Jim and Vinny were amazing!!  A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work.  And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor!  Thank you so much!
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
Had my master bath toilet replaced, as I was told it may still have problems if repaired. The plumbers had to leave and go buy a new toilet and then come and instal it. The first quote was 540.00 to repair, or 977.00 to replace. Both were OUTRAGEOUS. After asking to talk to the manager, the instal price was 775.00. Still very high, but better. Would not recommend this company. At least its done.
From start to finish they were responsible, thorough, friendly, quick to diagnose the problem, and Harry helped me to understand what had happened and what needed to be done-and they were able to fix it the first time around. I have since used them for all my residence & business plumbing needs for small & large projects and every time their service is SUPERB. Friendly team, affordable, quick, knowledgeable, and trustworthy. Neighborhood Plumber & Rooter is great. I recommend them highly and am certain you will be as pleased as I was!
We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
Our sewer repair and replacement experts service Baltimore, Washington D.C., Northern Virginia, Delaware and the Philadelphia Area.  The specific counties we service are:  Baltimore County, Howard County, Montgomery County, Prince Georges County, Anne Arundel County, Harford County, Carroll County, Fairfax, New Castle County, Delaware County, Chester County, Stafford County, Fredericksburg County, Fairfax City, Alexandria, Arlington County, Loudon County, Prince William County, Falls Church, Manassas and Cecil County.
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