"We just moved to a new house and Luke did an amazing job installing our home entertainment system. We thought we had a simple TV mounting project, but Luke was able to connect all our equipment (some of which was a bit outdated) so we have one seamless audio/visual system. Plus he was able to fix some errors that Comcast had made and willing to jump in and work on a few other small projects I needed done before the holidays. His price was reasonable and in the week since he performed the work I've had 2 people knowledgeble in contracting or wiring compliment the quality of his work."


We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati. M Effat
They were called in by American Home Shield, and they wouldn't come for 2 day. When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair. We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)

We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.   

Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.

Steve Huffman of Steve's Plumbing Service has made more than one service call to my house. Each time I have been more than pleased with his job. He responds relatively soon to a call. He is a fast and neat worker, at the same time a very efficient and neat worker. He never leaves a mess but cleans up thoroughly when the job is finished. His prices are very reasonable. I do not hesitate to recommend him to my family and close friends.

They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.

A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.

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