Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.
Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
Since I am in for at least another $125 and I now don't have a working tub / a gaping hole and burn mark in my bedroom, I tell him to do it right and just repipe. At this point, he retracts (maybe seeing that it would be a lot more work for only $50) and says that we should really just break the tile. I just want the guy out of my house, so I give him the green light on the $125 fix. This "$125 job" takes AT MOST 2 minutes of him tapping away with a screw driver. Then, he asks me to help him move the pipe over with my bare hands while he uses the blow torch on the other side. I end up burning my hands and he fixes it in another 10 minutes. So $125 for 12 minutes - awesome.

Friday a.m. we discovered a water line leak in the front yard, we called Service Line Warranties to fix it, sent a man with a shovel. He dug a huge hole, said we would need to cut down our 30 plus year old Oak to repair the leak??? Roots were in the way, and still would be, asked what we were supposed to do in the meantime, replied nothing we can do. Called Rescue Rooter next, they sent Gary Saturday. He dug another big hole by our meter and said they wouldn't work on old Quest lines. $5187.00 to replace water line, told them needed more opinions. Gary left, and didn't fill in the hole he dug, neither did SLW! Mr. Rooter sent Carlos out Sunday a.m. He said he would repair the line, hopefully before the rain. I thanked him, we had been without water since Friday a.m. Of course the rains came as he was still trying to locate the leak which he thought was directly under the tree. He should have left then, can't find water leaks in the rain.
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"
We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
Estimating a plumbing job is best left to the professionals. However, our guides linked to throughout this article are the best first step to understanding pricing. Understanding basic plumbing is an excellent second step. Not only does this help you diagnose potential problems before they become costly ones, but it’ll help you understand what a plumber does.
Even the smallest issues with your heating or air conditioning can quickly become an emergency. If your furnace is failing to produce heat, or your air conditioner is blowing hot air, call the air conditioning and heating repair company that you can trust. With emergency service available 24/7 by our trusted technicians, keeping reliable cooling and heating is easy all year long.

Since I already didn't trust Gary, I called AHS to confirm that these would not be covered. While I am doing this, Gary is sitting there cursing at the people who made my house and trying to make me feel like he was on my side. "You really don't want to have pipe tension" "This is the first time in my 15 years that I have seen this" "90% of the time it is a simple fix"
I called them out to take a look at our kitchen sink. When they arrived I explained what issues we were having and the technician said it would be an easy fix and should only take about 20 minutes. I asked how much and he told me it would be $391.00. I told him that I thought that was exorbitant and he said that, "I don't set the prices, I just go by what our system says." I called the office and asked for a manager and explained the same thing to him. He even seemed surprised by the price but then he asked someone else and they confirmed the same price. I explained to him that I thought the price was way too high for 20-30 minutes of work. He then asked me how do I know it will only take that long. I explained to him that even I knew it was only a clogged drain and that his technician told me that's how long it would take.
I call them October 16 because there was water around my house and inside it went through the slab, they said it was going to be 200 so gave them my credit card information, the guy came and shut off the water from where the meter is. Then he said he was coming back the next day to see where the leakage was. October 17 he came and checked the water pressure and said we had a leakage and it was going to be 5500 to replace 65 ft of water line, but we wanted just whatever was close to the house so he said it will be 3300 for 35 ft of water line. He asked for a credit card and I told him that I was going to give him one because the one you used the day before wasnt going to have enough credit but he said I could use the one I already had because the card wasnt going to get charge. That it was only a formality for him to be able to start working the next day. So the same day I checked my credit card statement and they had charge me with 1100.
This is my first yelp review ever and my second one will be for American Home Sheild (AHS).  AHS assigned Neighborhood Plumbing to fix my faucets in my kitchen and bathroom.  Without even looking at the faucets the technician said problem was something else. They try to oversell you the work and leave a big mess for you to clean up.  Made my faucets worst and when I tried to go thru AHS to have them come and fix the problem they both said they will not do  it.  SAVE YOUR $S AND DON'T USE Neighborhood Plumber & Rooter and AHS.
Hi Kenneth, We would be happy to get you connected with a pro for your project. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews for local water heater pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to [email protected] –HASupport

Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator.  Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job.  He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!
Abacus’ HVAC (heating, ventilating, and air conditioning) technicians are experts at inspecting and repairing systems that are not cooling or heating properly. They specialize at everything from condensers, coils, air ducts, air filtration to complete AC installations and AC replacements with the best warranties in Houston. Need an annual tune up? Ask about the Abacus BAM! Plan. Annual checkups can help prevent many issues from happening to your air conditioning system. BAM! gives customers one tune-up for their heating and another for their air conditioning. This makes sure that you have what your home needs when you need it. You also get the benefits of VIP scheduling and up to 15% off of HVAC services.  
Nothing wears on homeowners like the idea of handling plumbing problems. From the water heater to sewer line, let Mr. Rooter Plumbing take the pressure off of you (and put it back in your shower lines). Our plumbers are the most recognized professionals in the world because we’re committed to amazing service and amazing results. In everything we do, our team makes sure your home’s plumbing issues are solved with the most effective and long-lasting solutions.
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
Drain cleaning Clogged drains are the last thing your home needs and they don’t always make for the most successful DIY projects.  If you happen to get a clog that you can’t tackle on your own, let Master Rooter Plumbing tackle the job for you.  Whether it is a slow running drain, sewer smells coming from the bathtub, or something that should not be flushed making a trip down the toilet, battling clogged drains is one thing you don’t have to do!  Let Master Rooter provide our premier service and help give you one less stress to worry about! [/one_half_last] Jetting After years of continued usage your plumbing is bound to become blocked with grease, sediment, and other sludge.  The safest way to ensure a clean system is to “flush the pipes” with a high-pressure jetting treatment.  Using state-of-the-art technology, the team at Master Rooter Plumbing can use high pressure water jets to knock out sludge build-up and keep your sewer lines and pipes running smoothly. [/one_half_last] Sewer camera/videos Inspecting a new home before buying or remodeling? Checking to see if your septic system is still running smoothly? Lost a valuable item down the drain? These are many of the reasons why you may need your to take a close and personal view of your sewer or drains with our plumbing video equipment.  Master Rooter Plumbing’s plumbing video inspection equipment is a non-invasive and efficient way of nipping potential sewer, septic, and drain problems in the bud and insuring your plumbing systems are running smoothly. Toilet/sink repair and replacement Chipped and cracked porcelain or ceramic toilets and sinks aren’t just physically unappealing, they open up the chance for leaks and water damage to your home. Let the highly-trained team at Master Rooter Plumbing expertly repair your sink or toilet and prevent your home from getting further damage. Or maybe you are interested in replacing your toilet or sink, whether time has taken its toll or you’re just interested in giving your bathroom a new, modern look, you can trust Master Rooter plumbing to masterfully swap out your toilet or sink. Water service repair As your home gets older, so does your home’s connection to a main water line.  Over time, your home’s connection to an external water source can leak or break due to extreme temperatures, corrosion, the natural shifting of soil, or simply natural aging.  If you are experiencing an unnaturally soggy lawn, water discoloration, or a severe drop in water pressure, your home may be in need of Master Rooter Plumbing’s water service repair.  Our expert team can pinpoint breaks in your water line and repair the damage, allowing your home to once again have access to clean water. Sump repair and replacement Sump pumps are a crucial means of protecting your home from flooding and basement damage.  A sump pump is designed to ensure that water drains away from your home’s foundation and if it fails you open your home up to the potentially disastrous results.  At Master Rooter Plumbing, our highly-trained technicians are skilled in repairing your sump pumps to get them back into fighting shape, or replacing those that have given up the ghost.  Your home’s sump pump is your first line of defense against flood damage, don’t let your home be unprotected. Water heater service and repairs No one wants to wake up to a cold shower and it is Master Rooter Plumbing’s goal to make sure your day starts off right. Whether your home has a conventional water heater, a tankless water heater or hybrid heat pump system, our team of plumbers are available 24-7 to repair your water heater and make make sure you never have to worry about cold showers again. Trust Master Rooter Plumbing’s team to service and repair your water heater today!  Toilet leaks/runs A leaky toilet is the last thing anyone wants. If it’s the hassle (and higher utility cost) of water constantly running in a toilet’s tank, or water leaking out of the toilet’s base causing water damage, Master Rooter Plumbing are your experts for the job!  We offer 24-7 emergency repair to help solve your leaky toilet problems, so whether it is water damage or higher water costs, let Master Rooter Plumbing be your solution. Lavatory/ bathroom upgrades and remodel Is your home in need of a updated bathroom? Then let the team at Master Rooter Plumbing provide our stellar bathroom remodel service. Our years of bathroom remodeling experience allow us to safely avoid all of the common pitfalls that homeowners can fall into when remodeling on their own. We can both recommend the best possible fixtures for your bathroom or lavatory as well as install them with minimal disruption to your everyday home life.  Kitchen upgrades and remodel Ready to upgrade your kitchen to a whole new level?  Master Rooter Plumbing knows all of the ins and outs of ensuring your home has the best possible kitchen it deserves. Our trained technicians are no strangers when it comes to kitchen remodeling and can help you choose and recommend the best possible finishes and fixtures for the kitchen of your dreams. If your kitchen remodeling job becomes too big for just your hands, let Master Rooter Plumbing help by calling 720-434-3406. Kitchen, lavatory faucet repairs and upgrades The drip, drip, drip or a leaky faucet has become a symbol of all things annoying but it’s not the only problem that can happen to your bathroom or kitchen faucet.  That drip can eventually lead to a faucet that won’t stop running, or worse yet, a faucet that won’t turn on at all. Whether it’s just a drip or something more serious, Master Rooter Plumbing is up to the task to help solve your leaky faucet problems! Call us 24-7 at 720-434-3406 to help you with your minor dripping annoyances or full-blown faucet emergencies. Main line service The main water line to your house is the source of clean, fresh water to your entire home and ensuring that it is corrosion free, damage free, and blockage free is incredibly important.  The technicians at Master Rooter Plumbing have access to some of the most state-of-the-art technology to investigate just what exactly can be effecting your main water line.  We eliminate the guesswork and can quickly diagnose whatever issues could be disrupting the flow of water into your home.  If you are experiencing a disruption or service, a drop in water pressure or discolored water, call the team at Master Rooter Plumbing 24-7 to get your clean water back on track. Tankless water heaters Whereas a traditional water heater will collect water and heat it for future use, tankless water heaters heat water directly without the need of a tank, basically making them the “on-demand” version of water heaters.  While not the best option if you plan on doing things like simultaneously taking a shower while washing clothes, they generally are a more cost-effective water-heating option for most homes. At Master Rooter Plumbing, we are experts in all things tankless water heating.  If your tankless water heater experiences any issues or simply needs routine maintenance, call our team of expert plumbing technicians. Underground repairs The biggest issue with sewer and plumbing lines is that they are hidden from the naked eye.  Buried underground the last thing you want to do is blindly dig around your yard with a shovel trying to identify the source of a leak.  At Master Rooter Plumbing, our team of technicians can use our years or experience and state-of-the-art equipment to non-invasively identify where your damage is coming from so that it can be addressed effectively and quickly. Excavation Plumbing and sewer systems are amazing conveniences and by hiding pipes underground, these amazing systems are able to do their jobs without making your home’s yard look less appealing.  The downside however is that if one of these systems becomes damaged do to corrosion, the soil shifting, or just simply because of time, there is not way to repair or service them without excavating the ground to locate them damage.  At Master Rooter Plumbing, we are highly trained in locating breaks and damage before we even begin the process of excavation. And whether it’s something that can be addressed simply with shovels, or maybe something requiring larger equipment, we strive to effect the overall look of your yard as little as possible.  So call Master Rooter Plumbing today if you are in need of excavation services! Let us be your “go to” Plumber in Denver. If you’re experiencing difficulty with your plumbing system, or you want to avoid one altogether, contact or call Master Rooter today for an estimate!
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Estimating a plumbing job is best left to the professionals. However, our guides linked to throughout this article are the best first step to understanding pricing. Understanding basic plumbing is an excellent second step. Not only does this help you diagnose potential problems before they become costly ones, but it’ll help you understand what a plumber does.
Master Rooter Plumbing offers a complete range of professional plumbing services, ensuring reliable and cost-effective solutions to any challenge. We employ a team of highly trained, dedicated, and regularly updated technicians, who have the experience and access to the state-of-the-art technology to exceed your highest expectations. With accurate diagnosis, installation, repair, and maintenance of your essential plumbing system, Master Rooter Plumbing protects your investment and long-term satisfaction. Established in 1948, Master Rooter Plumbing remains committed to providing honest and ethical service to home and business owners across Southern Idaho.
My parents are in their middle eightys and my mother is at home with cancer. They live in SaintAugustine Florida.My problem is their two toilets will not flush all the way down the drain. I. have been down there twice to help them but I cannot drive 1200 miles each time they have a problem.So for now I would like to know what I can translate to my father over the phone to remedy this situation. Thank you very much Ray Dupuis.
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