Most plumbers wont mess with the septic tank. We deal mostly with components inside the house. Did you have a vent pipe in the yard (often looks like a candy cane made of PVC) before the repair but not after? If all he did was replace the line it shouldn't cause a smell inside the house. All plumbing fixtures inside the house should have properly functioning traps. Those traps would create and maintain a water seal against the sewer gases. You should have at least one vent through the roof to equalize pressures within the drainage system. This prevents positive pressures within the system (caused by fixtures discharging into the lines, ie toilet flush) from pushing gas out through the traps, and negative pressures (the waste in line will pull air behind it like your finger over the end of a straw) from sucking water out of the traps.
We know that sewer jetting might not be the most glamorous household task, but in order to have clean pipes, we highly recommend sewer cleaning be done from time to time. We use a high pressure water jet at 4200 psi in a 360 degree rotation to completely remove all grease, sludge, dirt, debris, and even tree roots, from the walls of your sewer system. By doing this we can assure that your sewer lines are flowing properly.

10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more


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Some allege that putting a brick in the toilet tank can save water, but doing that can keep your toilet from flushing correctly. Another plumbing tip, avoid liquid drain cleaners. Liquid drain cleaners are also bad news—they eat away at the pipes. Try a plunger or, better yet, a $30 auger. Don’t have either? Here’s how to unclog a toilet without a plunger.
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They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes. Then I showed him both clean traps, And again I am removing a little bit a rock from around the clean traps outside. I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time
This company is a complete rip-off. Called them to rod out sewer line, they charged $317 and an hour later, my basement drain had completely backed up again even worse than it was. He told me there were tree roots in the line, understandable. There are 2 big trees in my front yard. He said he was only able to cut thru a little bit and that it was draining but slowly. He recommended hydro jetting which would cost another $1005 so altogether $1300. I had a clean out installed a few years ago for $1500. How does cleaning a line with a power washer cost almost the same as digging up my front yard, tearing out a bush, and installing new pvc? Will NEVER recommend this company to anyone.

Our washer overflowed and we called Mr. Rooter in for help. After inspecting our clean out and going up on the roof and inspecting shafts from kitchen and bathroom, we were told we had a pipe collapsed in 3 places under the slab of our house. Estimated job would be well over 20,000. Paid in 173.00 that day. He indicated he would be back for final estimate. We have never seen him again. We called local plumber, Staas Plumbing to come in. After thorough investigation, he determined there was no collapsed pipe! Blockage repair cost less than 150.00. Don't ever use Mr. Rooter!!!
They were called in by American Home Shield, and they wouldn't come for 2 day.  When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair.  We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)

I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!

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