They were called in by American Home Shield, and they wouldn't come for 2 day. When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair. We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)
I just had my pipe under the sink unclogged and new pipes put in $600.00, then they flushed out the pipe from under the sink to the outside pipe $700.00, Total of $1.600.00, I thought that the price was high, I got the plumber from Home Advisors, not sure they had to do all they did but they said I needed the work done. The same evening hike using the dishwasher I had a leak in one of the pipes they put in, they came back the next day to fix it. Don't know if I will use them again.. They were K&D kitchens.
My called them because my sewer was backed up. They came out and couldn’t clear it by rooting it (Which was successfully done by 2 previous companies in the past 5 years). He told me it would cost $595 (Outrageous). But that money would go towards trying to Water Jetting. $1000. Of course that didn’t work. Then I was told that money would go towards installing a clean out. $4500. After all was said and done they left a large hole in my front yard. Charged me for the first 2 procedures ($595 & $1000) and the $4500. Plus another $1200 that was added to the invoice unknown to us. So they want to charge us $7000 for a job that should of been done for around $250 if they were honest. I highly recommend NOT using Mr. Rooter Plumbing. Save yourself a lot of money and stress.
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.
Thank you so much to Mr. Rooter Plumbing for your great service. Ken, Jim and Vinny were amazing!! A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work. And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor! Thank you so much!
My water heater thermostat pilot kept going out. After Gary replaced it with a new one, it continued to go out. Gary kept calling to check and came over a few times until he could figure out what the problem was. Happy to report, my water heater finally continues to work. Gary also called a week later to check that it was still working. I recommend Neighborhood Plumber.
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion. Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.
If it’s a toilet issue you’ve got, you’re sure to find the right toilet parts and replacement pieces – including shutoff valves and supply lines – to get your toilet in tip-top shape. We’ve also got shower parts and shower valves, sink parts and faucet parts, as well as everything for bathtub repair – all to get your bathroom up and running in top-top shape.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.
Good Morning and I do apologize that you are not satisfied with your service. We would love to have the opportunity to rectify this situation as well as discuss with you what has happened. In order to do so we need a little more information so we can look into this service. Please give us a call at 425-226-4731 or you can email at [email protected] We would need the location of the service to do some further investigation.
First of all I appreciate all the kind reviews. We went to this customer's house, his tub diverter was not working. Apparently the pipe coming out off the wall for the diverter was under stress. The minute technician touched the diverter without any force it broke in his hand. Tech called and gave the report to American home shield. American home shield denied the call due to improper installation. We gave this customer a fair price to cut the drywall from behind the valve (for access) and correct the issue. Customer agreed and tech proceeded with the repairs. After completing the job techcian started the cleaning process. He asked the homeowner if he could borrow a old towel, so he can clean up nicely. The reason he ask the homeowner for towel, because prior to this job, tech did another job and made his towels dirty and he didn't wanted to use dirty towels to clean the customer's house. I really don't see what's the big issues about it, our customers always appreciated that we clean after our repairs. After technician completed the job, homeowner asked the tech if can also replace his garbage disposal, tech gave him the price and proceeded with replacement. During replacement of the disposal tech noticed that drain pipe need to be modified, he did the modification with no extra charge. If the homeowner was so unhappy with the repairs why he gave the technician extra work to due????
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. We cover a wide range of plumbing work. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.
Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future.
For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. Your professional Torrance Plumber is highly trained and available to assist with your plumbing or emergency plumbing needs. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our Torrance plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.
I had 207 Plumbing come to fix a leak in my ceiling. It's a terrible, terrible company to do business with. He came and fixed a broken pipe in the ceiling, and I asked him to check the rest of the pipe to make sure that nothing else was broken, he said everything was OK and charged me $219.00 for 45 minutes and left. Never cleaned up his mess. I went to clean up the mess after he left and found there was more damage to the pipe. I called him to come back, which he did. He looked at the water coming down from the ceiling, into a light fixture and said he had another job to go to and couldn't come back until next week. He also wanted to charge me $350.00 to come back. I told him that was too much and he said he would make an exception and only charge me $219.00. Now I have major damage done to the ceiling, the light fixture and the floor. All of this could have been prevented if he had stayed and fixed the problem. I will NOT hire him again.
The Handy customer service team is online 24 hours a day, 7 days a week. If you have any concerns either before, during, or after your job, someone will be in contact with you to help make things right. No matter how big or small your job is, we’re confident that you’ll be satisfied by the affordable plumbers on the Handy platform. When you book local plumbing services through Handy, you’re in charge of when the work gets done. And should your situation change, you can always cancel or reschedule your appointment with at least to 24 hours’ notice.
For commercial plumbing services, we provide you with ejector pump service, sump pump services and major water line repair and copper line replacement. These are just some of the services that we offer you. If you are looking for an emergency plumbing service, we can definitely assist you as well with this. Contact us today and speak with one of our reps to see how we can help you transform your remodeling at your home to something that you will be happy with. Also providing you with excellent services and excellent competitive pricing for all your plumbing needs in Atlanta and the surrounding areas.
You’re busy, and your time is valuable. So having to wait on any service contractor is simply unacceptable. Your complete satisfaction with our plumbing repairs and plumbers is 100% guaranteed. Benjamin Franklin’s on-time guarantee is one of the best in the country and since our plumbers are highly trained, experienced and skilled, your needs and expectations are always met and exceeded.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.
*Offer valid for one cable drain cleaning per household. Offer not available during holiday hours. Services must be scheduled during normal business hours (Monday – Sunday, 7am – 5pm). Accessible cleanout required. Offer applies to cable service only and excludes toilet auger or Scour Jet® drain services. Not valid on rain or storm drains. Additional services may be purchased at additional cost. Price of additional services will vary depending upon scope of work. Free estimates are provided prior to initiating work. Valid for residential customers only at participating ARS® Network locations. Not valid with any other offers, discounts or prior sales. Coupon required at time of service. Void where prohibited. No cash value. Offer expires 11/30/2018.
Stopping toilets from clogging is a function of keeping the toilet clear as well as keeping the pipes in the home clear. When the toilet is clogging often, it is best to make sure that the toilet is not being asked to flush a large number of solid products. Typically, the toilet should only be flushed with fluids. If the toilet is being overworked, it will clog. Also, the pipes in the house could begin to clog and force the toilet to clog at times when it appears that it should flush. It is best to contact annual professional cleaning services in order to keep your drains running smoothly.
With our intimate knowledge dealing with specific plumbing issues in the San Francisco area, we have a working familiarity with commonly occurring issues in local homes and businesses, as well as the best solutions to resolve them quickly. We can take on projects both big and small, and we have the tools and experience to get your home or business operating at top efficiency as quickly as possible.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
*$200 minimum purchase required. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2018.