Water was leaking from my kitchen down into the garage. We were expecting to have to cut out the wall, part of the floor, etc. to find the source. But Sean came in, found the problem and fixed it right away, with no invasive work. He was extremely nice, professional and thorough. It was a very positive experience and at a very reasonable price. I would definitely use Ace Plumbing again.

We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish

Did you know that more people in Mobile, Baldwin and Washington County depend on Roto-Rooter than any other company for residential plumbing, commercial plumbing, septic tank cleaning and drain cleaning services? Homeowners and businesses across the Alabama Gulf Coast have come to trust Roto-Rooter for their plumbing, septic tank and drain cleaning needs.
I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison). Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
Hello I had a plumber do an estimate for me to replace our copper pipes with plastic as we have no existing walls up in our basement yet...pretty basic job... so we figured we could upgrade as we do live in Northern Ontario and it does tend to get quite cold here in the winters.  We dont have any existing problems with our plumbing right now just figured it would be good time to do the job and perhaps change the pipes to 3 quarter inch for faster flow.  Well I never thought in all my life I would get an estimate back that would state $350.00 an hour in labor...yes that is correct $350.00 an hour...estimated 10 hours for the job to be completed.  So he quoted me $3500.00 for labor alone.. not supplies?  Well needless to say I will be happy with my half inch copper pipes and will happily wait for my bathtub to fill up at a slower pace.  Just wanted to know what your thoughts are on this $350.00 an hour quote?  Thank you and enjoy your day.
Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.
We have been around for nearly a century! Established in 1920, Bud’s Plumbing & Repair Service knows the exact needs of Evansville residents and commercial property managers. We know what products work best with certain properties, which solutions will give you the best value for your money, and what you can do to prevent the same problem from recurring.
You can count on our analysis of your home’s plumbing, air conditioning & electrical problems as well as our recommendations for installation, and maintenance. We provide state-of-the-art equipment, so all jobs are performed professionally and efficiently. To schedule an appointment with some of the best Houston area plumbers, electricians or air conditioning repair and installation experts, call 713-766-3605713-766-3605.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
I have used ACE PLUMBING for years to service my properties. Most recently I used them for an emergency at 2 o’clock in the morning. They were at my doorstep in 30 minutes from placing the call! The owner, Jonathan, is super involved in the operations and supervised a larger project I did last fall. For every day that they were on the project I received a call from Jonathan updating me on the status of the job. I consider ACE PLUMBING to be one of San Francisco’s finest small businesses! Highly …

I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house.  Pierce County  requires outside faucets to have to have the anti-siphon faucet.  Scott the gentleman that did the repair not only grossly overcharged me for the service,  but used the wrong valve.  So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson.  He replaced it with the correct valve, only to have it start leaking as well.  Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking.  So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation.  SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve.  Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access.  Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam.  I understand the jobs are more than likely averaged out....but you should charge by the job, not the average.  As I know the gentleman is a professional, but does not deserve  to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost.  So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price.  You as a company are ripping people off.  Especially the ones that live paycheck to paycheck and are disabled.  I cannot even fathom the elderly whom are a fixed income and something major  happens.  Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore.  Folks I suggest you call around and shop around and do not use these folks.
Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator.  Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job.  He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!
I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!
The property manager called Almighty Rooter Sewer and Plumbing to come out and fix the problem. The serviceman, Mike, came out and looked at the sink and then the building’s plumbing. He pinpointed the problem in 5 minutes, flushed the system and then cleaned out the pipe. I was impressed at a) how quickly he found the problem and b) how fast he fixed it.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
We have been around for nearly a century! Established in 1920, Bud’s Plumbing & Repair Service knows the exact needs of Evansville residents and commercial property managers. We know what products work best with certain properties, which solutions will give you the best value for your money, and what you can do to prevent the same problem from recurring.
I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
This company is a total scam. I wanted a plumber to look at my hot water tank to see if it could be fixed. Only problem was that the pilot light would not stay lit. They called back quickly and arrived on time. That's where the good part stops. The man who arrived was no plumber. He was not dressed to do work, had no tool box and reeked of cigarette smoke.
They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time

Rooter Plumbing Company

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