We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati. M Effat
Estimating a plumbing job is best left to the professionals. However, our guides linked to throughout this article are the best first step to understanding pricing. Understanding basic plumbing is an excellent second step. Not only does this help you diagnose potential problems before they become costly ones, but it’ll help you understand what a plumber does.
I thought that my sump pump had ended its life and needed to be replaced. The contractor I found through Home Adviser came out the following day and arrived reasonably promptly.  The technician tested the pump and it wasn't responding. He then checked the  breaker panel and all seemed well. However he checked to see if power was reaching the outlet, it wasn't so he tripped some breakers and reset them and the power to my pump came on and the pump works so a replacement wasn't necessary. He charged $75.00 which I think was reasonable for a call-out fee and time spent.
Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator.  Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job.  He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!
Our professional plumbers know firsthand that fixing your plumbing issue and restoring normalcy to your life means a lot to you and your family. Using state-of-the-art equipment, our master plumbers and trained technicians will diagnose your problem, explain your options and fix your problem —  delivering customer service and quality workmanship for a fair price.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.
The equipment used for sewer cleaning depends on the nature of the clog. A drain snake--also known as an augur--is usually the first line of defense, and is inserted directly into the pipe to clear blockages. For severe blockages, a device with a video camera can be put into the line to provide a view of the pipe's interior so that the cause of the problem can be properly diagnosed. In cases where the pipe has been blocked by grease buildup, a high-pressure water jet--also known as a hydrojet--can be used to clear the drain.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.

For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.

What impressed me most was Gary's professionalism and friendliness.  I felt like he went out of his way to accommodate us even under short notice.  He is the definition of customer service and I think I've found our go to plumber.  If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call.  I even recommended him to our NextDoor community.
Don’t try to repair, replace, or install faulty or broken plumbing equipment on your own. Hire the top plumbers in town to take care of your needs! We’re capable of detecting the source of the issues fast. Trust us to advise you on the most effective solutions custom-tailored to eliminating them. Our Cincinnati plumbing company always comes prepared with the best tools and equipment. We also provide upfront pricing and money-saving deals and specials to keep more money in your pockets.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge.  This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained.  Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement.  That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets.  My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.

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