Most plumbers wont mess with the septic tank. We deal mostly with components inside the house. Did you have a vent pipe in the yard (often looks like a candy cane made of PVC) before the repair but not after? If all he did was replace the line it shouldn't cause a smell inside the house. All plumbing fixtures inside the house should have properly functioning traps. Those traps would create and maintain a water seal against the sewer gases. You should have at least one vent through the roof to equalize pressures within the drainage system. This prevents positive pressures within the system (caused by fixtures discharging into the lines, ie toilet flush) from pushing gas out through the traps, and negative pressures (the waste in line will pull air behind it like your finger over the end of a straw) from sucking water out of the traps.
We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
7/30/2018 This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different… This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different franchise than Mr. Rooter in Western Washington. They are a separate company from us and not affiliated with our company outside of the name. We have referred his concerns to the correct franchise and they will be contacting the customer. Read more
Think that by calling for plumbing services you will have to clean up after the work is done? Not when you work with us! At Bud’s Plumbing & Repair Service, our uniformed plumbers arrive at your door with shoe covers and are conscious of the cleanliness of the work area. In fact, once the job is done, you won’t be able to tell we were even there! That’s how clean we leave your property. There is no mess for you to clean up, so you can get back to your normal routine without hassle.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge. This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained. Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement. That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets. My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.