I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
Contact us today so we can get started on your plumbing project. We might not be the first plumber you’ve ever used, but we will be the last one. Once you see the services we offer, you will realize you’ll never need another plumber again. Just put our number in your phone and contact us anytime you need a service. Our Denver technicians will be there in no time at all.
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Still the leading plumbers in the city of D’Ville! You can count on us to help with any emergency your having at your house or office building. Give us a call today. We offer free estimates always. We look forward to servicing all customers for this coming Summer 2018. Please add us on Facebook or contact us with any issue your having. Thank you for making us #1 in the city. We will continue to offer great service to all.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.
Homeowners in and around Boise, ID count on Master Rooter Plumbing for superior, home plumbing solutions. We’re a full-service plumbing company with expert contractors that are available 24 hours a day to assist you. We offer a range of plumbing services, including pipe cleaning, pumping service, septic system installation and maintenance, grease trap cleaning, water heaters installation and service, and water softener system installation and repair. Call 208-955-8533 today to request a plumber.
"Called the shop and tried to set up an appointment as soon as I could. The customer service rep said she would put me on the list in case someone became available that day. Dan showed up later that day. Listened to my long story and explained what he was going to do in detail. Was up front and honest with his evaluation, I felt. Kept the work area clean and professional. Did not mind me asking questions. Took time to analyze and suggested preventative maintenance tips. Would recommend M.D.."
Good Morning and I do apologize that you are not satisfied with your service. We would love to have the opportunity to rectify this situation as well as discuss with you what has happened. In order to do so we need a little more information so we can look into this service. Please give us a call at 425-226-4731 or you can email at [email protected] We would need the location of the service to do some further investigation.
Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.