Thank you so much to Mr. Rooter Plumbing for your great service.  Ken, Jim and Vinny were amazing!!  A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work.  And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor!  Thank you so much!
Good Morning and I do apologize that you are not satisfied with your service.  We would love to have the opportunity to rectify this situation as well as discuss with you what has happened.  In order to do so we need a little more information so we can look into this service.  Please give us a call at 425-226-4731 or you can email at [email protected]  We would need the location of the service to do some further investigation.
Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge.  This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained.  Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement.  That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets.  My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.
We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more

At Rocket Rooter Plumbing, LLC, we are proud to be the preeminent septic tank pumping company in Lake County. Our highly experienced and skilled professionals can care for your septic system at all stages of its service life. We can install, repair, pump, clean, and replace your septic tank for you. With our help, you can always rest assured knowing that your septic system is properly cared for.

This company is a complete rip-off. Called them to rod out sewer line, they charged $317 and an hour later, my basement drain had completely backed up again even worse than it was. He told me there were tree roots in the line, understandable. There are 2 big trees in my front yard. He said he was only able to cut thru a little bit and that it was draining but slowly. He recommended hydro jetting which would cost another $1005 so altogether $1300. I had a clean out installed a few years ago for $1500. How does cleaning a line with a power washer cost almost the same as digging up my front yard, tearing out a bush, and installing new pvc? Will NEVER recommend this company to anyone.


This is an updated review.  I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website.  I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response.  This does not, however, in any way change the initial service and good work I received from Jaime.  If I get the information I need, I will update my review and will have them bid my jobs.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
Our professional plumbers in Birmingham AL provide the best services in the area.  Latta Plumbing cares about your needs and we’ve been helping Birmingham area customers for over 30 years. All of our technicians are certified and receive continuous training so that they are always up-to-date with the newest techniques out there. We will always give you reliable plumbing services at affordable prices.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Read More Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Read Less Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2017 Mr. Rooter, All rights reserved. All Mr. Rooter Plumbing Franchise Locations Are Independently Owned And Operated.

Our sewer repair and replacement experts service Baltimore, Washington D.C., Northern Virginia, Delaware and the Philadelphia Area.  The specific counties we service are:  Baltimore County, Howard County, Montgomery County, Prince Georges County, Anne Arundel County, Harford County, Carroll County, Fairfax, New Castle County, Delaware County, Chester County, Stafford County, Fredericksburg County, Fairfax City, Alexandria, Arlington County, Loudon County, Prince William County, Falls Church, Manassas and Cecil County.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
Clogged drains or sewer line backups can wreak havoc on your business, and we know that plumbing emergencies rarely align with business hours. Sudden, unexpected plumbing emergencies can have a serious negative impact on your business—any amount of downtime can result in missed opportunities and the inability to serve your clients, potentially leading to lost revenue. When plumbing emergencies occur at your place of business, you need an emergency plumber you can trust.
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