I had sewer back up problem and called Mr. Rooter on Sunday. One George arrived at scheduled time. Explained about snaking and hydro jetting. Scheduled service for Monday noon as it was already dark. George called and came ahead of schedule at around 10.40AM. Tried Hydro-jetting as well as snaking. Removed lots and lots of roots, but still could not open up the drain. His supervisor came and located the blockage which was very close to the city sewer line. Actually, the sewer line belongs to the county and he was not able to give an accurate estimate until he calls the county office and finds out their regulations etc. But, he did mention that couple of large trees need to be cut down, need to dig down and replace the broken (not sure how it was concluded, experience may be - will give him benefit of doubt) clay pipes with PVC and the cost will easily run upwards of 10K!!


My Mom is in her eightys. I called a plumber in Aug 2012, replaced the McDonnell/Miller LWCO low water cut off 47/2 $675.. Same plumber was called Jan 8,2013 back. He trouble shoot the problem and replaced the same unit, yet I still have the problem. After the heat come on for about 15 mins/ goes off.the pipes connecting to the MM LOCO the vibrating starts, shakes, and makes a loud noise. The boiler is steam, I know it's old. Do I call the same plumber or call someone differently?

Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.


I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
We needed a sewer scope to include with the documentation for selling our house.  The Company needed to reschedule and knocked $50 off the $250 they charge for this service.  So far, so good.  The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place.  He decides the best route is to remove the toilet and perform the scope from there.  He is super polite and didn't charge us for the additional effort required.  Still, so far, so good.  The scope work is performed and we are told there is a small root intrusion in the line.  Now the fun begins...  how small is small and how far out is it located?  "We can't tell you, we don't know - you can see the video".  We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work.  
One of the most common plumbing problems is clogged drains. If your drains and pipes are obstructed, your plumbing and septic system cannot operate effectively. Our Lake County drain cleaning contractors can help you with this frustrating issue. We use the most advanced techniques and equipment in order to completely remove the obstruction from your system. After our drain cleaning services, your plumbing fixtures and appliances will operate in the best possible manner.

I just had my pipe under the sink unclogged  and new pipes put in $600.00, then they flushed out the pipe from under the sink to the outside pipe $700.00, Total of $1.600.00, I thought that the price was high, I got the plumber from Home Advisors, not sure they had to do all they did but they said I needed the work done.  The same evening hike using the dishwasher I had a leak in one of the pipes they put in, they came back the next day to fix it. Don't know if I will use them again.. They were K&D kitchens.
Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport

Some of the areas that we focus on include offers services in home plumbing needs where if you will be able to repair and remodel your home in Atlanta or suburban Atlanta, we offer you service in all these areas. From sink and faucet repair and replacement, depending on if you are looking for a new look or if you are looking to fix an existing a problem where your sink and faucet is leaking, we can help. We also specialize in toilet repair and replacement, as water-efficient toilets are beneficial to everyone and the environment.
Our licensed plumbers locate and repair plumbing issues throughout the entire house including finding pipes with low water pressure, locating and fixing pipes that have water leaking, repairing high water pressure pipes, cleaning slow draining tub or slow draining sinks, pin-pointing hot water issues, discovering the origins of strange smelling water or irregular color of water, repairing running toilets or leaking faucets and clearing blocked drains. Call Any Hour Services to have an expert plumbing repair tech visit your home today!
For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. Your professional Torrance Plumber is highly trained and available to assist with your plumbing or emergency plumbing needs. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our Torrance plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.

Yesterday and today for the most part of my day's been frustrating I had 2 different plumbing companies who came in and they said it was not possible to do the repairs through the warranty company needless to say I requested one more time a different company this time that dispatched neighborhood plumber. I was contacted by Gary upon his arrival I realized this gentleman been at my house before. I explain the situation and then he said  OK, for a while I did not hear him say anything about half hour later he came up to me, he stated that it was done. to my surprise he proved me that it was really done! I have to state this this guy he knows what he's doing.  I wish the other 2  Companies would have witnessed him doing the job, when they told me it was impossible.  On the note I would like to state my thankfulness to Gary from neighborhood  Plumber. He is the best!
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Wow- see everything and moment they service about creating an RELATIONSHIP. With that means 10 STAR service. Harry replaced our water heater unit Condo in Woodland Hills. With that came best metals, piping, tightening, everything needed to pass inspection- that it did. Must share the inspector was amazed use of brass pipes areas that inspection didn't call for. This way in 10 years or so when water heater needs replacement- piping would last and of course be safe. Note Neighborhood Plumber & Rooter did the paperwork and foot work for the inspection. Note to Condo owners know your LOT number. Yes even in a Condo ! Actually serve on the HOA Executive Board forwarding his business card for the whole Complex. That's how good this Company is.....

Don’t flush floss, tampons, or even so-called “flushable” wipes. They don’t break down like toilet paper does and can come back to haunt you later. “Toilets are more water-efficient now than they were 20 years ago, so there sometimes isn’t enough volume in the flush to force debris down,” says Marcin Wroblewski, president of ExpressRooter Plumbing in Toronto. “An object will get lodged in the trap and cause blockage when waste builds up days later.”
We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.

At Crown Plumbing Service each one of our technicians has been expertly trained and are licensed by the State Board of Plumbing Examiners. We are also fully insured for your protection and LPG certified to work with propane gas systems. We offer a flexible scheduling calendar Monday through Saturday, beginning at 7:30 a.m. Please tour our website so that you may gain a full understanding of all the services we offer.
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.

For fast, dependable plumbing service every time, contact Rhino Rooter Plumbing, Southern California's most trusted plumbing company. Our highly trained and knowledgeable staff can handle all of your plumbing needs. Your professional Torrance Plumber is highly trained and available to assist with your plumbing or emergency plumbing needs. This includes everything from plumbing repair, drain de-clogging, leak repairs, sewer and trenchless serves, water-based appliances, gas lines, and other specialized jobs. With our Torrance plumbing company you will receive the highest level of customer service and only top of the line first rate products that are durable and will last for years to come.
Even attempting to fix your plumbing repairs on your own without proper knowledge can cause massive problems down the line. Book your local plumber using the Handy platform and you’ll be matched with plumbers near you who know just what they’re doing. Experienced and practiced in their craft, they’ll provide you with the best job at a price that won’t break the bank. When you use Handy to find cheap plumbers near me, you can rest assured that you’ll be connected with a capable plumbing service who will get your job done without you having to worry about how much a plumber costs ever again.
 We are the plumbing experts of Duncanville Texas. We specialize in both residential and commercial plumbing in 75116, 75137 and 75138. We not only service Duncanville but surrounding cities such as Desoto, Lancaster and Cedar Hill, Texas. We offer FREE estimates always for all new and current customers. We are licensed and insured in the state of TX.
 CON'T FROM COMMENTS EARLIER.  However,  the  installation took less than 3/4/ hour and was a basic regulator with no other function.  Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access.    Given that, it seems that $300 for less that  an hours worth of on site work,  company says it does not include commute time in its prices, is a little high.  While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances.  Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high.  Maybe I am wrong since I have not used their services for years and  am not knowledgeable of the costs of equipment and professional labor today.  
Now, my personal rant.  Listening to their male centric misogynistic phone hold advertising is disgusting.  Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average.  Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating.  We will not recommend their services or use them in the future.
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning. Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work. Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated. I would not hesitate to use Ryan and Mr. Rooter again for any future plumbing projects.
Estimating a plumbing job is best left to the professionals. However, our guides linked to throughout this article are the best first step to understanding pricing. Understanding basic plumbing is an excellent second step. Not only does this help you diagnose potential problems before they become costly ones, but it’ll help you understand what a plumber does.
They were called in by American Home Shield, and they wouldn't come for 2 day. When they finally came out they refused to do the work because it was "too clogged, and there was water in the sink". They gave a 250 dollar quote saying AHS wouldn't cover this type of repair. We had AHS send a different plumber and the new plumber was able to get the sink unclogged (we also put baking soda/vinegar down the sink which seemed to help things)
Friday a.m. we discovered a water line leak in the front yard, we called Service Line Warranties to fix it, sent a man with a shovel. He dug a huge hole, said we would need to cut down our 30 plus year old Oak to repair the leak??? Roots were in the way, and still would be, asked what we were supposed to do in the meantime, replied nothing we can do. Called Rescue Rooter next, they sent Gary Saturday. He dug another big hole by our meter and said they wouldn't work on old Quest lines. $5187.00 to replace water line, told them needed more opinions. Gary left, and didn't fill in the hole he dug, neither did SLW! Mr. Rooter sent Carlos out Sunday a.m. He said he would repair the line, hopefully before the rain. I thanked him, we had been without water since Friday a.m. Of course the rains came as he was still trying to locate the leak which he thought was directly under the tree. He should have left then, can't find water leaks in the rain.

I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for.  Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system.  Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that.   I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded.  Its almost a month later and I still have not heard back.  I recommend that you try other plumbers if your going to be doing a large project.  This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
When desperate times call for an experienced plumber, San Jose relies on the expertise of Gogo Rooter. From a dripping faucet to underground pipe installation, we can take care of every plumbing repair you may have. With fast plumber service and fair prices, you won’t find a better company for all your plumbing needs. We are dedicated to customer service, ensuring each job gets completed to your satisfaction and to our high standards.
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures.   I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again. 
10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
I was in Chicago helping my father move. His house was on the market and we were in a rush to sell and close on the house. The day of the open house the water heater started leaking all over the basement. We called and were pleasantly surprised to get one of the owners on the phone. Bob assured us they would be out fast. They got there a hour before the open house, had the basement dried out, and the water heater replaced before the first real estate agent walked through the door. Great job!
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
Get a minimum of three bids. Estimates for an average-sized job should be within a few hundred dollars. Be suspicious of anything that is substantially lower or double the price of the rest, and watch out for hidden fees, like charges for travel expenses. They could be signs of a home improvement scam. A good plumber will not nickel and dime you like this, and many of us will offer free estimates.
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