I had problems with my drain lines nothing in the house was working. It was backing up. I called the… I had problems with my drain lines nothing in the house was working. It was backing up. I called the neighborhood plumber and then I was contacted by Gary. He was at my property second time but I was relieved that he arrived . He spent about 4 hours then proceeded explaining everything to me step by step. Then I agree to the pricing and we proceeded forward all I have to say that I'm very satisfied with his knowledge, and detail to his workmanship all I have to say if anybody needs sewer line he's the guy for you. Don't even think twice call this people. Ps thank you Gary from neighborhood plumber for doing a great job once again I'm extremely satisfied. Read more
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Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
When presenting me with an estimate the first estimate that I was shown by the serviceman was $157.00. I thought this was the total for a toilet set replacement and two drains cleared in a tub. I was charged in total, $99 for the toilet seat, $119.45 to clear a bathtub drain, and $157.00 to clear another bathtub drain in the downstairs bathroom. I have never been charged such high prices! Avoid this company at all costs - because believe me, you're gonna pay.
Had my master bath toilet replaced, as I was told it may still have problems if repaired. The plumbers had to leave and go buy a new toilet and then come and instal it. The first quote was 540.00 to repair, or 977.00 to replace. Both were OUTRAGEOUS. After asking to talk to the manager, the instal price was 775.00. Still very high, but better. Would not recommend this company. At least its done.
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Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.