Plumbing Service Co
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
How do you know a company cares about the quality of their work? They stand behind it - that's how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!
If nothing inside the home was altered you should not be getting a smell. Personally I'm confused as to why the repair person would have left the original line there and ran another one through a new hole. I would have pulled the old line up, ran the new line (in PVC) and used the same hole in the septic tank instead of creating a new one. Did he seal up the hole in the tank from the old line?