Instead, you will be guided every step of the way. A friendly representative will greet you at your first phone call and work with you to schedule a convenient appointment time. Our plumbers take the time to listen to your concerns, address all of your questions, and make sure you receive the type of service you expect. This leaves no room for surprises.
I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
Water heaters are tasked with heating the water that passes through the pipes to every shower, tub, and sink. These heaters are also supposed to heat water for the washing machine and dishwasher. These units can hold up for a long time, but may begin to cause problems over time. When the heater does not heat water properly all the time, leaks, or makes odd noises, homeowners will know that there is a problem. A water heater that begins to leak could start flooding the house at any moment. A water heater that makes odd sounds could be under pressure and about to burst. In each of these cases, it could be dangerous for the homeowner, and only a licensed Manhattan plumber can fix the problem or replace the water heater altogether.
I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).
Hello I had a plumber do an estimate for me to replace our copper pipes with plastic as we have no existing walls up in our basement yet...pretty basic job... so we figured we could upgrade as we do live in Northern Ontario and it does tend to get quite cold here in the winters. We dont have any existing problems with our plumbing right now just figured it would be good time to do the job and perhaps change the pipes to 3 quarter inch for faster flow. Well I never thought in all my life I would get an estimate back that would state $350.00 an hour in labor...yes that is correct $350.00 an hour...estimated 10 hours for the job to be completed. So he quoted me $3500.00 for labor alone.. not supplies? Well needless to say I will be happy with my half inch copper pipes and will happily wait for my bathtub to fill up at a slower pace. Just wanted to know what your thoughts are on this $350.00 an hour quote? Thank you and enjoy your day.
Neighborhood Plumber & Rooter is awesome! I had a leaking water heater and submitted a claim to my home warranty service in the morning. A few hours later, Gary called and said he was in the area and could come by, but I was already at work. We made a tentative plan for him to come by in the afternoon if his schedule permitted, which fortunately it did. He was able to fix the problem with no issues. What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.