Montgomery County, MD | Kensington, MD (20895) | Chevy Chase, MD (20814, 20817, 20892) | Bethesda, MD (20854, 20814, 20817, 20827, 20818) | Potomac, MD (20854) | Rockville, MD (20850, 20851, 20852, 208153) | North Potomac, MD (20854, 20878) | Gaithersburg, MD (20876, 20878, 20880, 20879, 20877) | Germantown, MD (20874, 20872, 20876) | Clarksburg, MD (20871, 20842, 20841)
I had 207 Plumbing come to fix a leak in my ceiling. It's a terrible, terrible company to do business with. He came and fixed a broken pipe in the ceiling, and I asked him to check the rest of the pipe to make sure that nothing else was broken, he said everything was OK and charged me $219.00 for 45 minutes and left. Never cleaned up his mess. I went to clean up the mess after he left and found there was more damage to the pipe. I called him to come back, which he did. He looked at the water coming down from the ceiling, into a light fixture and said he had another job to go to and couldn't come back until next week. He also wanted to charge me $350.00 to come back. I told him that was too much and he said he would make an exception and only charge me $219.00. Now I have major damage done to the ceiling, the light fixture and the floor. All of this could have been prevented if he had stayed and fixed the problem. I will NOT hire him again.
Also known as a drain auger, a drain snake is a coiled device around ¼-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
Yesterday and today for the most part of my day's been frustrating I had 2 different plumbing companies who came in and they said it was not possible to do the repairs through the warranty company needless to say I requested one more time a different company this time that dispatched neighborhood plumber. I was contacted by Gary upon his arrival I realized this gentleman been at my house before. I explain the situation and then he said OK, for a while I did not hear him say anything about half hour later he came up to me, he stated that it was done. to my surprise he proved me that it was really done! I have to state this this guy he knows what he's doing. I wish the other 2 Companies would have witnessed him doing the job, when they told me it was impossible. On the note I would like to state my thankfulness to Gary from neighborhood Plumber. He is the best!
What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.
*Purchase and installation of new water heater required. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2018.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.