First of all I appreciate all the kind reviews. We went to this customer's house, his tub diverter was not working. Apparently the pipe coming out off the wall for the diverter was under stress. The minute technician touched the diverter without any force it broke in his hand. Tech called and gave the report to American home shield. American home shield denied the call due to improper installation. We gave this customer a fair price to cut the drywall from behind the valve (for access) and correct the issue. Customer agreed and tech proceeded with the repairs. After completing the job techcian started the cleaning process. He asked the homeowner if he could borrow a old towel, so he can clean up nicely. The reason he ask the homeowner for towel, because prior to this job, tech did another job and made his towels dirty and he didn't wanted to use dirty towels to clean the customer's house. I really don't see what's the big issues about it, our customers always appreciated that we clean after our repairs. After technician completed the job, homeowner asked the tech if can also replace his garbage disposal, tech gave him the price and proceeded with replacement. During replacement of the disposal tech noticed that drain pipe need to be modified, he did the modification with no extra charge. If the homeowner was so unhappy with the repairs why he gave the technician extra work to due????
Some of the areas that we focus on include offers services in home plumbing needs where if you will be able to repair and remodel your home in Atlanta or suburban Atlanta, we offer you service in all these areas. From sink and faucet repair and replacement, depending on if you are looking for a new look or if you are looking to fix an existing a problem where your sink and faucet is leaking, we can help. We also specialize in toilet repair and replacement, as water-efficient toilets are beneficial to everyone and the environment.
Good Morning and I do apologize that you are not satisfied with your service.  We would love to have the opportunity to rectify this situation as well as discuss with you what has happened.  In order to do so we need a little more information so we can look into this service.  Please give us a call at 425-226-4731 or you can email at [email protected]  We would need the location of the service to do some further investigation.
I just had my pipe under the sink unclogged  and new pipes put in $600.00, then they flushed out the pipe from under the sink to the outside pipe $700.00, Total of $1.600.00, I thought that the price was high, I got the plumber from Home Advisors, not sure they had to do all they did but they said I needed the work done.  The same evening hike using the dishwasher I had a leak in one of the pipes they put in, they came back the next day to fix it. Don't know if I will use them again.. They were K&D kitchens.
I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning.  Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work.  Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated.

When something goes wrong with your plumbing system, speed is essential. The faster you address the problem, the better off you and your wallet will be. Water can quickly cause thousands of dollars in damage. Leaks can soak floors, ceilings and foundations, causing rot and mold that may make your home uninhabitable. Get a direct quote from a professional plumber.  Continue Reading
We had a clogged tub the day before NYE, they sent a plumber out to unclog the tub precharged $65 for coming out. He gave us the price of $310 for the job. The plumber's machine broke while trying to unclog the tub. The plumber quickly left after notifying us his machine broke. He said someone else would come. They told me it would be a few hours before someone could come. We were leaving for holiday weekend so we had to reschedule for the following Wednesday. We had to wait all morning but a second plumber came unclogged the tub and we paid their fee of the remaining balance of 245. 3 days later it was clogged again, we called again and were told that the last plumber that was there had to be the one to come out if not they would have to charge us all over again.
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount. The septic company resolve the issue for $300. Mr. Rooter has already has a bad rating on consumer affairs, but I didn't realize his unethical practices until I called for service.
After going through another company who didn't know much about residential water heaters and basically scammed us I decided to call Bayz plumbing and I wish I called them first.  We called on a weekday during 6 or 7 pm and left a message and Benjamin called us back within minutes after leaving a message.  I told him what our problem was with our heater (Kept having to turn the water heater off and on as the hot water kept turning off all the time and after awhile there was no hot water at all) and he helped us over the phone.  Benjamin came over the next day to look at our Rheem water heater and let us know exactly what was going on and told us to call the company to order the necessary parts.  As soon as the parts came in we had Benjamin come back over to install everything (my husband and I didn't want to try and attempt and possibly fail so why not hire the professional) and he did it so fast! He gave us helpful information so it wouldn't happen again.  I can honestly say that Benjamin at Bayz plumbing was very helpful with useful information and knew exactly what he was talking about! I will recommend Benjamin at Bayz plumbing for their outstanding service and being very honest and not trying to rip us off unlike other companies.
Rick’s Plumbing has been a mainstay within New Haven and Fairfield Counties since 1992. As a premier local plumbing service, we have been around for the community to complete any type of job – big or small. We only hire skilled professional plumbers to complete each task for our customers, ensuring the highest level of service is achieved within the shortest time possible. Whether you are looking for plumbing service or heating service, we’ve got you covered.
Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
Thank you so much to Mr. Rooter Plumbing for your great service. Ken, Jim and Vinny were amazing!! A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work. And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor! Thank you so much!
I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
I called John, of JD’s Plumbing on a Saturday afternoon, after the hot-water pipe under the bathroom sink blew-out. John was able to contact his tech, Jimmy, who came right out, at the end of his day and fixed the pipe just in time for our guests to arrive and for Jimmy to get to his grandfather’s birthday dinner! He did not have to come out – his...

If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.


Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the situation, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
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