Call Rocket Rooter Plumbing, LLC, today if you need to hire a professionally licensed septic tank pumping and drain cleaning company in Lake County. Our courteous and polite staff would be happy to assist you in any way that we can. Our knowledgeable experts can answer any questions that you may have about our wide variety of services. We can schedule your appointment today.
Think that by calling for plumbing services you will have to clean up after the work is done? Not when you work with us! At Bud’s Plumbing & Repair Service, our uniformed plumbers arrive at your door with shoe covers and are conscious of the cleanliness of the work area. In fact, once the job is done, you won’t be able to tell we were even there! That’s how clean we leave your property. There is no mess for you to clean up, so you can get back to your normal routine without hassle.
I have used ACE PLUMBING for years to service my properties. Most recently I used them for an emergency at 2 o’clock in the morning. They were at my doorstep in 30 minutes from placing the call! The owner, Jonathan, is super involved in the operations and supervised a larger project I did last fall. For every day that they were on the project I received a call from Jonathan updating me on the status of the job. I consider ACE PLUMBING to be one of San Francisco’s finest small businesses! Highly …
We called Mr. Rooter on a Thursday, due to a problem with a kitchen sink being clogged. Two employees of Mr. Rooter came out and said they were not able to remove the clog. They sent their camera through the drain and said that they believed we had a collapsed pipe. They said it would be necessary to dig up the area the pipe was under - and it would cost $4,000 (50% of it due immediately). They said they would send out workers on Friday. On Friday two servicemen came to the house and said they needed to excavate the cement In our office, located in the finished basement of our home. They jack-hammered out the entire length of our office room. Then they cut a hole in the pipe they had uncovered, and lots and lots of what they call "kitchen core" oozed out of the opening.
What impressed me most was Gary's professionalism and friendliness. I felt like he went out of his way to accommodate us even under short notice. He is the definition of customer service and I think I've found our go to plumber. If you're looking for friendly and honest service, make sure you give Gary at Neighborhood Plumber & Rooter a call. I even recommended him to our NextDoor community.
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
This is an updated review. I am still giving 5 stars for the service I received, but I was not able to get a contractors license number from them (it's not on website or invoice) and do not find them when I search the License Board website. I had planned on having them bid two larger jobs I have coming up, but without knowing if they are licensed and insured, i would not be able to do that. I emailed them for that information a week ago and have not yet received a response. This does not, however, in any way change the initial service and good work I received from Jaime. If I get the information I need, I will update my review and will have them bid my jobs.
Had my master bath toilet replaced, as I was told it may still have problems if repaired. The plumbers had to leave and go buy a new toilet and then come and instal it. The first quote was 540.00 to repair, or 977.00 to replace. Both were OUTRAGEOUS. After asking to talk to the manager, the instal price was 775.00. Still very high, but better. Would not recommend this company. At least its done.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
I had problems with my drain lines nothing in the house was working. It was backing up. I called the… I had problems with my drain lines nothing in the house was working. It was backing up. I called the neighborhood plumber and then I was contacted by Gary. He was at my property second time but I was relieved that he arrived . He spent about 4 hours then proceeded explaining everything to me step by step. Then I agree to the pricing and we proceeded forward all I have to say that I'm very satisfied with his knowledge, and detail to his workmanship all I have to say if anybody needs sewer line he's the guy for you. Don't even think twice call this people. Ps thank you Gary from neighborhood plumber for doing a great job once again I'm extremely satisfied. Read more
Called for what may or may not have been a minor job. Appointment made for the following day. It was… Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest order. Read more
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
Need a plumber to add to your network? There is one name in Evansville you can count on for 24/7 emergency help: Bud’s Plumbing & Repair Service! Enjoy fast turnarounds, top notch workmanship, and competitive pricing. Everything we do is transparent so there are never any surprises. Call us today at (812) 618-9638 to discuss your plumbing needs and be on your way to better indoor comfort in no time!
Using corrosive chemicals to dissolve a clog is like throwing a grenade down a gopher hole. Instead, Wroblewski recommends flushing your drains weekly with a half cup of baking soda and one cup of vinegar. Let it fizz in the drain for ten minutes, then pour in four cups of boiling water. Find out about the plumbing nightmares that will make you cringe.