Sometimes a faucet leak can be stopped by replacing the rubber washer at the end of a faucet stem or cartridge.  This is a more common repair on older fixtures when things were built to last and designed to be able to be maintained.  Other times the whole stem or cartridge needs replacement or the bibb seat deeper back into the fixture needs replacement.  That leads to matching up the right components and often times making a trip to the hardware store or plumbing supply house necessary due to the many varieties, makes and models of faucets.  My advice is to make sure your Plumber has faucet repair kit on their truck before having them come out to assess the issue.

I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).


I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
Johnny Rooter Plumbing Inc. delivers superior service for all your plumbing needs at affordable prices. We are family owned and operated since 1968. All employees are background checked. We guarantee you will be satisfied with our fast, efficient services. You can trust that our knowledgeable and experienced staff will treat you with respect and do the job right. Call or contact us today to schedule a plumbing service appointment.
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.

When you want dependable water heater repair or brand new installation then contact us today. We are the water heater experts in Torrance. We offer brand name standard and tankless water heaters for all home and business owners. We also provide repair and maintenance for your current water heater models both old and modern. With Rhino Rooter Plumbing you feel confident knowing that your new installation or repair will be done right. Talk to a water heater specialist to discover all the different options available to you.
My water heater thermostat pilot kept going out. After Gary replaced it with a new one, it continued to go out. Gary kept calling to check and came over a few times until he could figure out what the problem was. Happy to report, my water heater finally continues to work. Gary also called a week later to check that it was still working. I recommend Neighborhood Plumber.

Instead, you will be guided every step of the way. A friendly representative will greet you at your first phone call and work with you to schedule a convenient appointment time. Our plumbers take the time to listen to your concerns, address all of your questions, and make sure you receive the type of service you expect. This leaves no room for surprises.
That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.

We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!!
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
That’s why we go out of our way to perform the highest quality services possible, ensuring we handle the issue right the FIRST time. We guarantee all labor performed by Vegas Plumbing servicemen up to 30 days after a service, unless otherwise stated on the contract/invoice. However, we offer no guarantee on drain cleaning services, unless otherwise stated. We stand by our work, and only hire experienced professionals.

You’re busy, and your time is valuable. So having to wait on any service contractor is simply unacceptable. Your complete satisfaction with our plumbing repairs and plumbers is 100% guaranteed. Benjamin Franklin’s on-time guarantee is one of the best in the country and since our plumbers are highly trained, experienced and skilled, your needs and expectations are always met and exceeded.
The cherry on top, is that throughout this whole experience Gary has asked for and used a TON of my household supplies. From the two towels (one of which you can see in the first picture) he used as drop cloths, the windex he used to not burn the wood with his torch, my wire hanger he bent to measure the space and all of the paper towels, tissues and toilet paper he wiped his hands with. I mean ALL of my other contractors brought their own supplies, how unprepared and unprofessional are these people??!!
When you are faced with a plumbing emergency, time is of the essence. You don’t want to have to spend time searching for a plumber that is open nights, weekends, and holidays that won’t charge you exorbitant fees for immediate availability to address plumbing emergencies. Roto-Rooter plumbers offer a variety of services around the clock at an affordable price, so you can get the emergency plumbing services you need at a price that won’t break the budget.
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